Two guys came today from Toronto Breeze, I did not do my homework and check out the company before I agreed to an appointment. I was reading these reviews when the guy came up and asked me when I had my furnace last serviced. I had a new high-efficiency unit and new AC installed four years ago, with no issues. When I replied that they were new, he asked me if I was told to get my ducts cleaned before they wer replaced, and that I already had leaking from the AC. I didn't let him finish his explanation and said I would call the heating/cooling company if there was a problem, not wanting to be scammed. They were in and out in 35 mins. So if you like an unmarked truck, workers that don't say 'hi' when they enter the house and go downstairs, and cash payments with no receipts, this is your company. Next time I will call a local company.

Glad to know I'm not the only one totally fed up with these idiots harrassing me virtually every day for months.  (Weekends we are spared).
Nothing works to get them to piss off.  My grandmother suggested blowing a whistle down the line.  I might be buying one soon.
Cheers

In the US there is a scam were they quote a cheap price get into your house mess up your system and claim that there is something very wrong with your system and quote the price of thousands of dollars to fix it. I have reported this person to the Do not call list many times; however the numbers keep changing every time he calls.  And trust me he keeps calling not matter what you say about what you did to his mother last night.

I started getting calls from these guys when I moved into my new house.  After reading the reviews here and doing several internet searches, I got curious as to whether these guys were actually a scam or not.

So I decided to take one for the team and report back.  I have a friend who is a furnace guru, so I figured if it was a scam or they broke something I could get it fixed without breaking the bank.

Anyway, the guys at "Super Fresh Air Duct Cleaning" seem to simply be telemarketers.  They make arrangements for other local air duct cleaning companies to come out and do the work.  They offer a deal, and ask that you pay by cash.  Hopefully they are simply avoiding credit card and interac fees, and not doing any funky tax evasion stuff... I will give them the benefit of the doubt on this one.

In my case, they sent out a company called "Toronto Breeze Duct Cleaning", which is a company that has been in business for less than a year.  The Toronto Breeze guys did a pretty thorough job of cleaning the ducts, furnace and air conditioner.  They even custom-hacked a new humidifier pad for me, as I have found it impossible to buy the right size pad for my ancient humidifier.  The Toronto Breeze guys let me pay by cheque.

As for the "Super Fresh" air duct telephone guys, they seemed nice enough to me... my only complaint with them (and it is a big one) is that they are absolutely TERRIBLE at scheduling.  You would think that if your only job was to schedule appointments, you would be good at it after a while.  Not the case.  Scheduling the appointment was a process that wound up taking several weeks.

First, because they do these deals with other companies, it greatly restricts what day you can have your ducts cleaned.  In fact, they offer "discounts" if you book on a particular day, but what they really seem to mean is that that is the only day you can have your ducts cleaned.  I'm a busy guy so I scheduled a 10am appointment on the condition that the guys would be out of my house by 11am.  Note that this was NOT "Toronto Breeze", but another company.  At 10:55am that day I get a phone call saying they are heading over, and they are about 45 minutes away.  I told them not to bother coming, since they were supposed to be there at 10am.  They said they would call the "head office" (meaning Super Fresh) to reschedule.  Super Fresh didn't call me back.

A couple of weeks later, Super Fresh called me again with their standard telemarketing call, completely ignoring the fact that they screwed up my appointment.  I booked with them again.  This time I told them they had to come at 4pm or later.  The guy said he would have to check his manager's calendar as his calendar didn't go past 4pm.  Sigh.  I thought there were only two of them!  Anyway, he booked me for 4pm.  He called me back again to try to rebook the appointment for an earlier time on a different day, but I told him it was 4pm or nothing.

At 1:30pm on the day of the appointment, the Toronto Breeze guys showed up at my house.  My wife sent them away and told them to come back at 4pm.  They said they would go to the local Tim Horton's and sleep in the truck until 4pm.  At 4pm sharp they came back and did the duct cleaning, and they were out of the house before 5pm.  As I said up above, the Toronto Breeze guys did a good job as far as I could tell.  They didn't break anything or try to scam me in any way.

So, from my experience, Super Fresh is not a scam... I think they honestly want to clean your ducts.  They seemed fairly polite to me on the phone.  They are just terrible at scheduling.

Thank you "USAMA TARIQ",younger son of SHAZIA FIRDOUS,manager of TORONTO BREEZE AIR DUCT CLEANING,located at 113 porchester drive,scarborough,who call your house the head office.

Watch this show on how CBC found the company http://www.cbc.ca/news/canada/story/2013/01/1 ... rs.html?cmp=rssLet us all Canadian buy an air horn from Canadian Tire, call this Saeed A., the owner of this company VIA Connections, at +92 333 3232940 using a spoofed Skype account and use this air horn to blow his ear drum. I am sure if 1,000 of us do this, it's enough to send at least some of them to hospital and stop calling us.