To stop receiving phone calls you have to mail in a letter ( registered mail) to tell them to stop calling you at the home number. Every month you must do this. If they call you at work, it takes one time only for you to tell them to stop calling you at work. You can make a complaint if they should call you again. Legally, they can call you 3x a day. Can't call on Stat Holidays. Every province has a time they start from and finish at. They can't impersonate anyone, they can't speak to anyone but the debtor, they must identify themselves and where they're calling from.
I used to work at NCO Financial doing collections for Telus Mobility and Rogers. In all reality guys, there is a cancellation policy regardless of whether you like it or not..its a contractual agreement and its unfortunate that no sales people tell you about that part of the contract. I don't work there anymore obviously because I found it to aggressive. I was one of the nice people that would actually work with you rather than fight with you...Read up on your collection laws in your province and find out what your rights are. (And maybe review the contract you signed as well) The CSR should do a financial statement with you to see what you can work out. Their first demand is always payment in full but did you know you can ask for a settlement amount? that would have to be paid in full. Did you know that if you send them $20.00 a month and make your postdated payments via your bank and provide them with the reference numbers, they'll stop calling. They can't refuse a payment so don't screw up and miss one lol
Good luck....just a few helpful hints...

SAME HERE! ''Good evening Ms. Crawford here. It has been brought to my attention that every opportunity has been presented to you to direct that matter at hand and you have failed to do so.'' Um, f*** off c***? First of all, you don't even say your company. Secondly, you don't explain why you continuously harrass and call me SIX f****ng times a day starting at 9am and ending at 8pm. If I didn't get an automated voice messaging system that bi*** would be hearing a lot worse things from me.

Guess what?   ME TOO!!!   I am also on Rogers...   Pay as you Go, so I am obviously NOT in debt to Rogers for money...  and this number has started calling me 2-4 times a day again.  I DID actually talk to someone from there LAST YEAR...  and told them the person they are looking for no longer has this number...  but it seems that they are kinda braindead there as they SAID they would fix their information and I would not be getting nay more calls...  but they either lied or were too stupid to get it right.

Automated messageseveral attempts have been made to contact you, please press 1 to resolve this matter(905) 480-1364(905) 948-3203both the same message and keep alternating calling12 calls today alone. usually about 25-30 minutes apartafter pressing 1, there is another message "please hold we will connect you"waited 10 minutes no response hung up.will be going to the head offices next week to clear this up in person.

(905) 948-3203 these f****ng idiots call me on my cell phone 3X a day. when we pick it up they keep asking for "William"I said them that F*** off but still they r idiots

yea those little s*** d*cks calles me and i got ther # and name and there name is f*** you and f*** me