We got a call from this number and when my husband picked up, an automated voice said they were looking for "xxxx xxxx" (my husband's name). He then got a person on the other end who immediately  asked him for his birthdate and postal code. He said, you have my name, you tell me. She said we have to hear it from you. He asked who was calling, she just said "Global", so he badgered them for more info but would not give them info. No reason for us to have creditors calling so don't know what their game is.

To stop receiving phone calls you have to mail in a letter ( registered mail) to tell them to stop calling you at the home number. Every month you must do this. If they call you at work, it takes one time only for you to tell them to stop calling you at work. You can make a complaint if they should call you again. Legally, they can call you 3x a day. Can't call on Stat Holidays. Every province has a time they start from and finish at. They can't impersonate anyone, they can't speak to anyone but the debtor, they must identify themselves and where they're calling from.
I used to work at NCO Financial doing collections for Telus Mobility and Rogers. In all reality guys, there is a cancellation policy regardless of whether you like it or not..its a contractual agreement and its unfortunate that no sales people tell you about that part of the contract. I don't work there anymore obviously because I found it to aggressive. I was one of the nice people that would actually work with you rather than fight with you...Read up on your collection laws in your province and find out what your rights are. (And maybe review the contract you signed as well) The CSR should do a financial statement with you to see what you can work out. Their first demand is always payment in full but did you know you can ask for a settlement amount? that would have to be paid in full. Did you know that if you send them $20.00 a month and make your postdated payments via your bank and provide them with the reference numbers, they'll stop calling. They can't refuse a payment so don't screw up and miss one lol
Good luck....just a few helpful hints...

Do you have the address to head office! I get the same calls every single day!

The number calls my house once a day (min) and there is a voice that says " for english press one" and then there is a loud beeping noise as if someone is holding down a button on the phone and it repeats itself. I keep hanging up but my mom pressed one like it asked and it said "thank you" and hung up?!  We are going to look at our phone bill and see if we got charged... DONT press one ... we did as we usually get long distance collect calls and thought it was someone we knew... yikes

This is a collection agency... The person I finally talked to said her name was, "Miss.Sampson." (No first name.) Sounds like a mob to me... God... Referred to my "docket number" and a "financial matter" that has "urgently come to their attention." I called back at the number left to me (1-+1 866-350-1405) and was told if I don't pay my bill I will be taken to court.... (This was after I had been in the process of sorting my bill out with the previous collection agency....ERRRR.... They must have sold my bill!)

Anyways, these guys call my roomates number, ask for me, then hang-up... So ANNOYING!!! They even have my cell number but never use it...only use the number and give hang-up calls on my roommates line...

If you get these calls...Good luck stopping them.

I don't pay my own bills, I'm a student, but these people call me, 4-8 times a day, at 1st I just thought it was another scam, but they call with just proficiency that i began to grow suspicious. The other day i received a call from what I believed was them in person, asked to be speak to me (by only mentioning 1st names) and began to tell me how I was in "trouble". As it turned out they were trying to reach a completely different person, from a completely different city, but just so happens to have the same common 1st name I do, with the same f****ng area code. I told them they were calling the wrong person, I was asked to verify this, and i thought that was the end. Long story short they still keep harassing me with those f****ng calls.