To stop receiving phone calls you have to mail in a letter ( registered mail) to tell them to stop calling you at the home number. Every month you must do this. If they call you at work, it takes one time only for you to tell them to stop calling you at work. You can make a complaint if they should call you again. Legally, they can call you 3x a day. Can't call on Stat Holidays. Every province has a time they start from and finish at. They can't impersonate anyone, they can't speak to anyone but the debtor, they must identify themselves and where they're calling from.
I used to work at NCO Financial doing collections for Telus Mobility and Rogers. In all reality guys, there is a cancellation policy regardless of whether you like it or not..its a contractual agreement and its unfortunate that no sales people tell you about that part of the contract. I don't work there anymore obviously because I found it to aggressive. I was one of the nice people that would actually work with you rather than fight with you...Read up on your collection laws in your province and find out what your rights are. (And maybe review the contract you signed as well) The CSR should do a financial statement with you to see what you can work out. Their first demand is always payment in full but did you know you can ask for a settlement amount? that would have to be paid in full. Did you know that if you send them $20.00 a month and make your postdated payments via your bank and provide them with the reference numbers, they'll stop calling. They can't refuse a payment so don't screw up and miss one lol
Good luck....just a few helpful hints...

This is GLOBAL credit & collection
8133 Warden Ave # 400
Markham Ontario L6G 1B3

I received a phone call from this number (905) 948-3203 and the lady (with Indian accent) on the other side shouting and threating to sue me and that they have given me many chances and I'm ignoring them!!! thought the fact my file came under your hands by 27 Dec 2009 and I have already made arrangements, these people are very abusive, arrogant and above all ignorant and have the minum level of proficiency someone can imagine!

i have been getting the exact same calls for a LORI. I called twice and they actually laughed on the phone because i stated i want to have my number taken off immediately...i told her she was being rude and she accused me of the same thing...completely unprofessional..disgusted with this company...if they can even call themselves a "company"

Its summer and holy, do they persist! I like to sleep in because I'm a teen and they called like every hour yesterday! I wanted to figure out who these guys were, so I picked it up today and clicked 1.
They asked for my dad but I'm like, "he's not available and I'm his son, I'm talking because my parents don't have good English." They wanted to verify some information which I kind of gave in a I don't know tone lol. They asked when we came to Brampton and I said, "we moved here about 7-8 years ago," and the guy goes "oh, might not be you." Next, he asks for my postal code, and last question was my dad's birthday. This last question, I answered "err.. March 25th." He asked for the year and I'm like "1950ish..." and he's like, "sorry, this isn't the person, sorry, have a good day," and I hung up.
So, that brings me here. -__-

too many calls from (905) 948-3203 ,lives many v.m a day at any phone they want.look like donnot have other job.