Ok so I am in the same boat as everyone else, this number calls me sometimes up to 10 times a day and leaves the same message over and over again. But they say the need to talk to Shelving "something", not sure what they are saying as it is a recording of some kind. I finally decided to press any number to talk to a rep to tell them they have the WRONG number, then of course they leave me on hold then hang up on me?? Is this some scam thing?? I am fed up with the calls and the messages, and not being able to actually tell them this is the wrong number. Heard that it is Rogers, anyone have any luck getting through another way and telling them to quit calling them? any help would be greatly appreciated!

To stop receiving phone calls you have to mail in a letter ( registered mail) to tell them to stop calling you at the home number. Every month you must do this. If they call you at work, it takes one time only for you to tell them to stop calling you at work. You can make a complaint if they should call you again. Legally, they can call you 3x a day. Can't call on Stat Holidays. Every province has a time they start from and finish at. They can't impersonate anyone, they can't speak to anyone but the debtor, they must identify themselves and where they're calling from.
I used to work at NCO Financial doing collections for Telus Mobility and Rogers. In all reality guys, there is a cancellation policy regardless of whether you like it or not..its a contractual agreement and its unfortunate that no sales people tell you about that part of the contract. I don't work there anymore obviously because I found it to aggressive. I was one of the nice people that would actually work with you rather than fight with you...Read up on your collection laws in your province and find out what your rights are. (And maybe review the contract you signed as well) The CSR should do a financial statement with you to see what you can work out. Their first demand is always payment in full but did you know you can ask for a settlement amount? that would have to be paid in full. Did you know that if you send them $20.00 a month and make your postdated payments via your bank and provide them with the reference numbers, they'll stop calling. They can't refuse a payment so don't screw up and miss one lol
Good luck....just a few helpful hints...

This is a collection agency... The person I finally talked to said her name was, "Miss.Sampson." (No first name.) Sounds like a mob to me... God... Referred to my "docket number" and a "financial matter" that has "urgently come to their attention." I called back at the number left to me (1-+1 866-350-1405) and was told if I don't pay my bill I will be taken to court.... (This was after I had been in the process of sorting my bill out with the previous collection agency....ERRRR.... They must have sold my bill!)Anyways, these guys call my roomates number, ask for me, then hang-up... So ANNOYING!!! They even have my cell number but never use it...only use the number and give hang-up calls on my roommates line...If you get these calls...Good luck stopping them.

These guys are ridiculous they have been calling me at least 3 times a day and very early in the morning, around 8 o'clock.  I rang them back and told them to stop ringing me but we'll see if that actually happens, apparently they are looking for the previous owner of my phone number.

**********As mentioned by a previous poster, simply call them back at the number (905) 948-3203.When I called, someone picked up the phone and stated they were Global Credit agency. I gave them my cell #, which they had been spamming, and they told me they were looking for a particular person. Evidently it was not me and I told them to remove my number from their list.I'll post again if they fail to stop calling me.

I'm getting calls 20 + times a day.
i try to contact them by staying on the line.
They never answer their phone and if they do they hang up on you.