t.n

have you check your phone bill? what does it say?

To stop receiving phone calls you have to mail in a letter ( registered mail) to tell them to stop calling you at the home number. Every month you must do this. If they call you at work, it takes one time only for you to tell them to stop calling you at work. You can make a complaint if they should call you again. Legally, they can call you 3x a day. Can't call on Stat Holidays. Every province has a time they start from and finish at. They can't impersonate anyone, they can't speak to anyone but the debtor, they must identify themselves and where they're calling from.
I used to work at NCO Financial doing collections for Telus Mobility and Rogers. In all reality guys, there is a cancellation policy regardless of whether you like it or not..its a contractual agreement and its unfortunate that no sales people tell you about that part of the contract. I don't work there anymore obviously because I found it to aggressive. I was one of the nice people that would actually work with you rather than fight with you...Read up on your collection laws in your province and find out what your rights are. (And maybe review the contract you signed as well) The CSR should do a financial statement with you to see what you can work out. Their first demand is always payment in full but did you know you can ask for a settlement amount? that would have to be paid in full. Did you know that if you send them $20.00 a month and make your postdated payments via your bank and provide them with the reference numbers, they'll stop calling. They can't refuse a payment so don't screw up and miss one lol
Good luck....just a few helpful hints...

The number calls my house once a day (min) and there is a voice that says " for english press one" and then there is a loud beeping noise as if someone is holding down a button on the phone and it repeats itself. I keep hanging up but my mom pressed one like it asked and it said "thank you" and hung up?!  We are going to look at our phone bill and see if we got charged... DONT press one ... we did as we usually get long distance collect calls and thought it was someone we knew... yikes

These guys are creditors saying that you owe money and they are collecting

Do you have the address to head office! I get the same calls every single day!

i'm using fido (which is related to rogers, like how koodo is related to telus and solo is to bell). mine calls with the same automated message every time that starts off with, "need to help you get this result. an agent is waiting to assist you with this important matter press "1" now." with no mention of who they are. and i since i had extra minutes and was curious i went on and pressed '1'. and then it just told me to wait and wait and wait, and then in the end says that their agents are busy and gives me some crappy excuse. i think it's the phone company just trying to waste my minutes