I called them back and explained that the person they were looking for was not at this number and they said that they have removed the number now and I will not be receiving any further calls.

these a**es keep calling me.. they are calling me because someone gave my number by mistake. Anyway I told him politely to F** off.. maybe I will have to visit them in person.

To stop receiving phone calls you have to mail in a letter ( registered mail) to tell them to stop calling you at the home number. Every month you must do this. If they call you at work, it takes one time only for you to tell them to stop calling you at work. You can make a complaint if they should call you again. Legally, they can call you 3x a day. Can't call on Stat Holidays. Every province has a time they start from and finish at. They can't impersonate anyone, they can't speak to anyone but the debtor, they must identify themselves and where they're calling from.
I used to work at NCO Financial doing collections for Telus Mobility and Rogers. In all reality guys, there is a cancellation policy regardless of whether you like it or not..its a contractual agreement and its unfortunate that no sales people tell you about that part of the contract. I don't work there anymore obviously because I found it to aggressive. I was one of the nice people that would actually work with you rather than fight with you...Read up on your collection laws in your province and find out what your rights are. (And maybe review the contract you signed as well) The CSR should do a financial statement with you to see what you can work out. Their first demand is always payment in full but did you know you can ask for a settlement amount? that would have to be paid in full. Did you know that if you send them $20.00 a month and make your postdated payments via your bank and provide them with the reference numbers, they'll stop calling. They can't refuse a payment so don't screw up and miss one lol
Good luck....just a few helpful hints...

i watch this show once. it's a scam to get you to pay for long distance, the longer you stay on the phone the more money goes to them?.. who knows?
if it was important, wouldn't it be a 1-800 number?
i just put them on my reject list, if you have that on your phone.

I was at school, and I get a call from this number... I obviously hung up, and few minutes later, this number calls me again. I hung up, and it repeated itself.

So I went to washroom, called back, and was told to wait in line. When an agent picked up, he simply went "Can I talk to John?" and I was like "Who's that, and you called me". The reply? that guy just hung up.

I called back, and now they don't even pick up, saying "the agents are busy"... hello? this thing's costing ME long-d fees... it cost me at least 5 dollars

I didn't bother calling again, but this stupid company called me at least 10 times more... I was in class trying to listen to my teacher, but I was so irritated by this calling... If they call me again tomorrow, I will seriously fill out a complaint. I hope I can sue them for calling wrong number for over 10 times!

Thanks for the messages above, they are relentless and threatening which is against the law - collectors have rules to follow and they can be reported - they can only call between certain hrs and must not threaten. There is a website to get complaint forms - maybe more of us should do it to stop these harrassing calls.