these a***s keep calling me.. they are calling me because someone gave my number by mistake. Anyway I told him politely to F** off.. maybe I will have to visit them in person.

They have been calling for two weeks (3X a day)with a recorded message to press 1.  I refuse and they just keep calling.  They are looking for Gordon.  I don't know a Gordon.  Finally a Miss Crawford called and my wife got a hold of her.  We will see what happens next.  Good luck Gordon. From Vancouver

Automated message
several attempts have been made to contact you, please press 1 to resolve this matter

(905) 480-1364
(905) 948-3203

both the same message and keep alternating calling
12 calls today alone. usually about 25-30 minutes apart
after pressing 1, there is another message "please hold we will connect you"
waited 10 minutes no response hung up.

will be going to the head offices next week to clear this up in person.

To stop receiving phone calls you have to mail in a letter ( registered mail) to tell them to stop calling you at the home number. Every month you must do this. If they call you at work, it takes one time only for you to tell them to stop calling you at work. You can make a complaint if they should call you again. Legally, they can call you 3x a day. Can't call on Stat Holidays. Every province has a time they start from and finish at. They can't impersonate anyone, they can't speak to anyone but the debtor, they must identify themselves and where they're calling from.
I used to work at NCO Financial doing collections for Telus Mobility and Rogers. In all reality guys, there is a cancellation policy regardless of whether you like it or not..its a contractual agreement and its unfortunate that no sales people tell you about that part of the contract. I don't work there anymore obviously because I found it to aggressive. I was one of the nice people that would actually work with you rather than fight with you...Read up on your collection laws in your province and find out what your rights are. (And maybe review the contract you signed as well) The CSR should do a financial statement with you to see what you can work out. Their first demand is always payment in full but did you know you can ask for a settlement amount? that would have to be paid in full. Did you know that if you send them $20.00 a month and make your postdated payments via your bank and provide them with the reference numbers, they'll stop calling. They can't refuse a payment so don't screw up and miss one lol
Good luck....just a few helpful hints...

Ok so I am in the same boat as everyone else, this number calls me sometimes up to 10 times a day and leaves the same message over and over again. But they say the need to talk to Shelving "something", not sure what they are saying as it is a recording of some kind. I finally decided to press any number to talk to a rep to tell them they have the WRONG number, then of course they leave me on hold then hang up on me?? Is this some scam thing?? I am fed up with the calls and the messages, and not being able to actually tell them this is the wrong number. Heard that it is Rogers, anyone have any luck getting through another way and telling them to quit calling them? any help would be greatly appreciated!

Just got a call from them and they left a message but didnt ask for anyone or give there business name they just said if I dont rectify this matter they will take further action, so of course im not going to call them back and if I ever do answer the phone to them I can be just a intimidating as them