ok..................so they called me once and i called back,they were looking for the WRONG person and they just simply removed me from the list.

i'm using fido (which is related to rogers, like how koodo is related to telus and solo is to bell). mine calls with the same automated message every time that starts off with, "need to help you get this result. an agent is waiting to assist you with this important matter press "1" now." with no mention of who they are. and i since i had extra minutes and was curious i went on and pressed '1'. and then it just told me to wait and wait and wait, and then in the end says that their agents are busy and gives me some crappy excuse. i think it's the phone company just trying to waste my minutes

Guess what?   ME TOO!!!   I am also on Rogers...   Pay as you Go, so I am obviously NOT in debt to Rogers for money...  and this number has started calling me 2-4 times a day again.  I DID actually talk to someone from there LAST YEAR...  and told them the person they are looking for no longer has this number...  but it seems that they are kinda braindead there as they SAID they would fix their information and I would not be getting nay more calls...  but they either lied or were too stupid to get it right.

We got a call from this number and when my husband picked up, an automated voice said they were looking for "xxxx xxxx" (my husband's name). He then got a person on the other end who immediately  asked him for his birthdate and postal code. He said, you have my name, you tell me. She said we have to hear it from you. He asked who was calling, she just said "Global", so he badgered them for more info but would not give them info. No reason for us to have creditors calling so don't know what their game is.

they call every morning afternoon and evening - does anyone know who they are?

To stop receiving phone calls you have to mail in a letter ( registered mail) to tell them to stop calling you at the home number. Every month you must do this. If they call you at work, it takes one time only for you to tell them to stop calling you at work. You can make a complaint if they should call you again. Legally, they can call you 3x a day. Can't call on Stat Holidays. Every province has a time they start from and finish at. They can't impersonate anyone, they can't speak to anyone but the debtor, they must identify themselves and where they're calling from.
I used to work at NCO Financial doing collections for Telus Mobility and Rogers. In all reality guys, there is a cancellation policy regardless of whether you like it or not..its a contractual agreement and its unfortunate that no sales people tell you about that part of the contract. I don't work there anymore obviously because I found it to aggressive. I was one of the nice people that would actually work with you rather than fight with you...Read up on your collection laws in your province and find out what your rights are. (And maybe review the contract you signed as well) The CSR should do a financial statement with you to see what you can work out. Their first demand is always payment in full but did you know you can ask for a settlement amount? that would have to be paid in full. Did you know that if you send them $20.00 a month and make your postdated payments via your bank and provide them with the reference numbers, they'll stop calling. They can't refuse a payment so don't screw up and miss one lol
Good luck....just a few helpful hints...