Sample complaints we have found for (905) 595-0640
Jason
Got a call from Astar saying that i had won a cheap holiday to Orlando/Bahamas and Vegas. Foolishly gave my credit card but they only took $500 to pay for half the trip. A year later i am organizing my trip but unlike most companies this one does try and help you in anyway with your trip eg transfers, extra nights etc. Get a call after 3 months of emails and he told me the names of the hotels. Due to their slowness I am having the great pleasure of telling him, i have found other accommodation and it includes many more extras without being slugged surcharges such as upgrade to a larger room in Orlando or $76 weekend rate at the Stratosphere for a Friday Night check in. Avoid this company as you will get better deals at Bookit or Expedia.
Diane
I received exactly the same as above. They phoned about 3 times now and either I am not home or I didn't answer and they didn't leave a message. I didn't see anything about them covering airfare in the email so knew that would be extra, and it did mention that Port and departure fee was applicable... but down at the bottom of the email it stated this:
"Transportation, meals (meals & entertainment included on cruise), hotel and car taxes are the responsibility of the traveler."
... which leads me to believe that all along the trip you are going to be dinged for extra costs!
Not falling for it!
Anna
I got the same call today...US$6k package for 4, US$998 luxury tax etc from the Hilton / Radisson Group who said they were associated with Disney. Unfortunately these names didn't appear in the search I did after managing to get the guy off the phone for 30mins) so found this afterwards, though I still said no so it was ok :)I'm in Brisbane, Australia spoke to Ronnie Jackson and Kirk someone.I'm actually interested in hearing whether anyone has actually done this and whether or not it worked out. To me it just had all the hallmarks of pressure selling:- hyping people up- short timeframe, you need to decide now, the office & the promotion closes in 1 1/2 hours, so you can't take a day to think about.- sweetening you up if you look like you're going to say no - more free things, or in my case a 30 day money back guarantee (how I prove that I had this guarantee AFTER I have paid the money and want to get my money back I have no idea)- asking for money when you have 'won' something or before you've even received anything.Anyway, going to let my bank know not to process any transaction for US$998 or anything from Hilton / Radisson or anything that looks dodgy!!
Barney
I received a phone call today saying that I had won a fantastic holiday and blah blah blah. When I said I was not giving my credit card over the phone the salesman got very upset with me. When I said send me an email and I will call you back he said he would have to give it to the next person I said good luck then and hung up. He called me straight back, and by this stage I was googling them on the computer and realised it was a scam. I told him it was a scam and guess what? HE HUNG UP ON ME.
Astar you suck.
Jason
Got a call from Astar saying that i had won a cheap holiday to Orlando/Bahamas and Vegas. Foolishly gave my credit card but they only took $500 to pay for half the trip. A year later i am organizing my trip but unlike most companies this one does try and help you in anyway with your trip eg transfers, extra nights etc.Get a call after 3 months of emails and he told me the names of the hotels. Due to their slowness I am having the great pleasure of telling him, i have found other accommodation and it includes many more extras without being slugged surcharges such as upgrade to a larger room in Orlando or $76 weekend rate at the Stratosphere for a Friday Night check in.Avoid this company as you will get better deals at Bookit or Expedia.
Samantha Green
I received the same call the other day and I actually did some research on it called their 1 800 number while I was on the phone with them and I actually secured my vacation! plan on taking it this summer.
But I understand where everybody else is coming from, I mean I knew right from the jump it wasn't free but I mean $698 for my whole family and the only additional charge is airfare like its great. And given that meals are not included in Orlando it allows us the flexibility to eat wherever we want and not be stuck with hotel food because let's face it all inclusive or not sometimes the food sucks! So we can roam around in the rental car, it's a good deal in m opinion and it's a win, win for both parties.
I spoke to Sandra # 905 she was a really sweet lady, and was quite patient with me.
It's really not a scam I called visa after wards and all is legit!
Sincerely Samantha Green Halifax, NS
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Sample complaints we have found for (905) 595-0640
Jason
Get a call after 3 months of emails and he told me the names of the hotels. Due to their slowness I am having the great pleasure of telling him, i have found other accommodation and it includes many more extras without being slugged surcharges such as upgrade to a larger room in Orlando or $76 weekend rate at the Stratosphere for a Friday Night check in.
Avoid this company as you will get better deals at Bookit or Expedia.
Diane
"Transportation, meals (meals & entertainment included on cruise), hotel and car taxes are the responsibility of the traveler."
... which leads me to believe that all along the trip you are going to be dinged for extra costs!
Not falling for it!
Anna
Barney
Astar you suck.
Jason
Samantha Green
But I understand where everybody else is coming from, I mean I knew right from the jump it wasn't free but I mean $698 for my whole family and the only additional charge is airfare like its great. And given that meals are not included in Orlando it allows us the flexibility to eat wherever we want and not be stuck with hotel food because let's face it all inclusive or not sometimes the food sucks! So we can roam around in the rental car, it's a good deal in m opinion and it's a win, win for both parties.
I spoke to Sandra # 905 she was a really sweet lady, and was quite patient with me.
It's really not a scam I called visa after wards and all is legit!
Sincerely Samantha Green
Halifax, NS
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