A person just came and left this morning. Never heard of this company for the Fraser Valley, in BC. Got a call from a nice lady to say a rep' would come only and test the water. I asked, "are they trying to sell a product.?" She said 'no' just test the water to show you the quality." Great...come today. Man comes, (not knowing he would be here for over an hr) showing us the whole demonstration. Thought it was fantastic. :) I told him, had to think about it and look at my finances first. It seemed now he wasn't happy that we didnt' sign on the dotted line. He stated, "if we got it done tomorrow, that the $685. installation fee would be free..but not after tomorrow." I stated back. "well, that's not good, what if we want it next week, after I crunch the numbers." and he said. No! this is a 1 time deal, free tomorrow and that's it." I was sold on the product for WOW, what a difference in water quality and reading reviews ..I seen bad, moderate and Eagle on their unprofessional defense, "calling people suckers and unintelligent, etc. Don't know what to think..but thought, wow great product. Told the guy, not today. He tried to put the pressure on but I did inform him that I wasn't happy that we would have to get it done tomorrow for free and no other time. He was leaving, and asked for his business card. He went to this new truck to get it, walked in..passed it on..and said "here ya go, bye.|" Not a hand-shake, not a "thanks for your time." or hope to hear back from you soon," --I could tell by his body tone he wasn't happy so I stated. "dont' be upset, he stated. he wasn't. ..as he stormed in his truck and drove away.  I then thought to check the websites, reviews to see whats going on....so ..what is going on??? :/ He sure had great sales tactics..but at the end..he bombed when the answer was "later...have to think about it." made me go "mmm". He said he couldn't give us the free deal later..for the certified plumber is not around..but what if we needed him next week? Hope to hear a reply for the Fraser Vally Area...in BC..

Bobbie who is she? I will rain hell down upon these people if I find out natashas still working there

Glad to hear the Mississauga office is feeling the heat of disgruntled customers.

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after some hounding they came out today and installed the 90 softener..looks as if this will fix the problem.hope anyways..the fellow that came to do the install was very nice and personable,felt bad for him as he had to drive all the way to london to pu a part .was here till730 .long day.And i think i  know who your talking about ...his car was impounded where i wrk for dui..

Unless you like lying to and pressuring people, especially elderly people..then go ahead, work there. Working in their call room will just stress you out, especially if your not booking any calls. Which is hard to do with a [***] gift or completely unbelievable gift (trips) for "doing" a survey..and trying to convince them to let a stranger come into their house to test their water.