Comments on (905) 553-7864

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0 complaints this year, 46 total complaints

0 complaints this year, 46 total complaints

Comments on (905) 553-7864

Lee

Posted on June 7, 2013
Caller type: Telemarketer
Location: Canada
Two guys came today from Toronto Breeze, I did not do my homework and check out the company before I agreed to an appointment. I was reading these reviews when the guy came up and asked me when I had my furnace last serviced. I had a new high-efficiency unit and new AC installed four years ago, with no issues. When I replied that they were new, he asked me if I was told to get my ducts cleaned before they wer replaced, and that I already had leaking from the AC. I didn't let him finish his explanation and said I would call the heating/cooling company if there was a problem, not wanting to be scammed. They were in and out in 35 mins. So if you like an unmarked truck, workers that don't say 'hi' when they enter the house and go downstairs, and cash payments with no receipts, this is your company. Next time I will call a local company.
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Sample complaints we have found for (905) 553-7864

Alan Watson

I have had so many calls I finally got the truck to come out. I was very polite to the driver and told him I was sorry there was no work for him as my house doesn't have ducts. However I did get a card and I have checked to verify the number and names. The owner is Ali Tariq of Toronto Breeze Duct Cleaning.  at 113  Porchester Dr. Scarborough ON M1J 2R4  Phone (416) 894-5421The address is a private home in a subdivision.They called back to rebook the appointment. The nerve of some people.So finally there is a phone number of someone who gets bookings from these calls.Have fun with it, ask to speak to Ali personally.
 

Pissed off

I had the same situation, I was feeding my baby and this son of a B calls from of course V04132347250025 which is (416) 399-8998.  I've been getting numerous calls from these "V" numbers and block them from my home phone, but they use another number to call.  I got so frustrated because I was also feeding my baby and I said to him, can you stop calling me, I'm on the government do not call list.  He tells me to F OFF, can you believe it?  I started cursing him, the PAKISTAN OR INDIAN MOTHER F%%%%ER.......these selfless, worthless peices of s**t where they can't find real jobs.  They are calling from either INDIA or PAKISTAN, because they cannot speak English very well.  HOW DO WE STOP THEM?
 

Pissed off

P.S.   And Canada keeps bringing into the country these worthless smelly peices of sh*t!  Can't they say "F OFF, WE'RE FULL"
 

Doug

Received a call from a blocked number to have my ducts cleaned.  I'm getting tired of getting these calls because I would never hire someone who contacted me via telemarketing, so I asked this clown who he represented.  First thing he told me was Air Duct Cleaning Services, so when I pressed him again he said Super Fresh Air Duct Cleaning.  I had a hard time understanding him, more because he was mumbling than from an accent I think.  But then he calls me a motherf*&^%$.  I couldn't believe it.  I've had telemarketers hang up on me but never swear at me.  I freakin' lost it.  They'll either never call me again, mission accomplished, or they'll call me more just to piss me off.

I would so like to find out who this is and have a little face to face time with this ignorant little prick.
 

john

That is good great idea lets call them and give them piece of there own medication.
 

Mike

I started getting calls from these guys when I moved into my new house.  After reading the reviews here and doing several internet searches, I got curious as to whether these guys were actually a scam or not.

So I decided to take one for the team and report back.  I have a friend who is a furnace guru, so I figured if it was a scam or they broke something I could get it fixed without breaking the bank.

Anyway, the guys at "Super Fresh Air Duct Cleaning" seem to simply be telemarketers.  They make arrangements for other local air duct cleaning companies to come out and do the work.  They offer a deal, and ask that you pay by cash.  Hopefully they are simply avoiding credit card and interac fees, and not doing any funky tax evasion stuff... I will give them the benefit of the doubt on this one.

In my case, they sent out a company called "Toronto Breeze Duct Cleaning", which is a company that has been in business for less than a year.  The Toronto Breeze guys did a pretty thorough job of cleaning the ducts, furnace and air conditioner.  They even custom-hacked a new humidifier pad for me, as I have found it impossible to buy the right size pad for my ancient humidifier.  The Toronto Breeze guys let me pay by cheque.

As for the "Super Fresh" air duct telephone guys, they seemed nice enough to me... my only complaint with them (and it is a big one) is that they are absolutely TERRIBLE at scheduling.  You would think that if your only job was to schedule appointments, you would be good at it after a while.  Not the case.  Scheduling the appointment was a process that wound up taking several weeks.

First, because they do these deals with other companies, it greatly restricts what day you can have your ducts cleaned.  In fact, they offer "discounts" if you book on a particular day, but what they really seem to mean is that that is the only day you can have your ducts cleaned.  I'm a busy guy so I scheduled a 10am appointment on the condition that the guys would be out of my house by 11am.  Note that this was NOT "Toronto Breeze", but another company.  At 10:55am that day I get a phone call saying they are heading over, and they are about 45 minutes away.  I told them not to bother coming, since they were supposed to be there at 10am.  They said they would call the "head office" (meaning Super Fresh) to reschedule.  Super Fresh didn't call me back.

A couple of weeks later, Super Fresh called me again with their standard telemarketing call, completely ignoring the fact that they screwed up my appointment.  I booked with them again.  This time I told them they had to come at 4pm or later.  The guy said he would have to check his manager's calendar as his calendar didn't go past 4pm.  Sigh.  I thought there were only two of them!  Anyway, he booked me for 4pm.  He called me back again to try to rebook the appointment for an earlier time on a different day, but I told him it was 4pm or nothing.

At 1:30pm on the day of the appointment, the Toronto Breeze guys showed up at my house.  My wife sent them away and told them to come back at 4pm.  They said they would go to the local Tim Horton's and sleep in the truck until 4pm.  At 4pm sharp they came back and did the duct cleaning, and they were out of the house before 5pm.  As I said up above, the Toronto Breeze guys did a good job as far as I could tell.  They didn't break anything or try to scam me in any way.

So, from my experience, Super Fresh is not a scam... I think they honestly want to clean your ducts.  They seemed fairly polite to me on the phone.  They are just terrible at scheduling.
 

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