They keep calling stating this call is not a telemarketing call - Automated voice states they must speak with "so and so" immediately about an application error ... They ask you to press 1 to verify you are who they were calling.... once verified they ask for personal info to be input and pressing and at no time was an option given to speak to a real person... and pressing 0 ended the call.
I'm not inputting personal info until I speak to a live person at RBC .. and even though I called the number supplied by an automated service and just because the automated service tells me I've reached RBC - that doesn't mean I'm actually speaking with someone at RBC ... very sketchy ...
These scammers are very professional in what they do to get personal information of your banking procedures so do not be taken in by these automated telephone calls as you will be nailed financially with their scamming. This number is legitimate (as mars 2016), being new Credit Card Automated Alerts service. However beware: others may fraudulent fake their ID to be the same as RBC number! RBC NOT asks you for personal info!
I receive more calls from this number and I always hang-up. Make some research, the call is legitimate automatic call from RBC visa, as it figure in their official site RBC.COM (here http://www.rbc.com/privacysecurity/ca/alert-automated-call-faq.html#b1)
There are many numbers: for credit cards:
"Our number will be displayed as
for debit cards:
"Our number will be displayed as
It is a new way to reduce RBC personnel, but also to speed-up fixing account problems, as all process is automatic. The machine just wants to deliver a message, sometimes important. If any doubt, hang-up and call RBC yourself at your usual RBC number. The only problem is, if you don't listen the message, that you don't know if it is urgent to contact RBC or not, as, for example, a blocked card may bounce some of your payments (that was happen to me). You may always identify the department using the caller ID (for instant the current number 1-877-214-5948 is for VISA department), so call them at your well-known number.
I just dealt with this as well. I was four days late on my credit card payment. it's eASY to fake an outgoing call display but the echo/router of the phone companiy isn't accessible so.....when I get these calls it says it's coming from the USA........the scammers can copy and paste a legitimate rbc number to fake a call display but lose the game when the echo pattern says its from the usa....i call rbc in canada they wont use a usa originating phone service. This is a legit number from RBC.I called the RBC number off their website and asked them it is real.I missed a payment. They were calling to remind me to make it haha! I have received calls from 877-214-5948.Obviously this is a scam. I would like this reported and my number not to be used againl 1 877-214-5948 is a complete fishing scam. Will request personal information while pretending to be the Royal Bank. Do not call back and do not give them your personal information. its super legit. Make sure you give them all your information. The scammers are using this forum! Posting here as RBC staff... Yeah, right I've been getting these calls too, and its because i had been into my local branch recently, that they want me to answer a survey in regards to my service at that particular branch........very annoying!!
1 complaints this year
101 total complaints
Joey on 888-842-6932
claims to be MBNA of Box 9614, Ottawa K1G 6E6 looking for Gordon Sawback, wanting callback using...
one pissed off mama on 306-244-8118
a lady named Alpha called twice on 306-244-8118 then on private caller again and said they were a...
Joseph on 807-628-2948
No one responds
elizabeth frazer on 519-973-1867
they keep on calling what do i do to get rid of them
Jmaes on 613-237-7000
Old High School friend? Bull. It is a scam.