Guys,I think mashreq bank should train there employees a better method of collecting there dues from pple other than calling day en night and no one is on the line to speak out what he/she really wants.its such a rude thing to call someone when at work,hence u know very well phones are prohibated in offices.to make the matter worse u pple extend the calls till midnight.what are u trying to show u,re customers?do u think calling en hunging up calls without saying anything will help u get the due ammounts?u,re sooooo wrong guys.we know that we are supposed to pay,and if the payment is noy done then know that someone is having a problem somewhere en will pay u as soon as solved.ope am clear to the mashreq mistray callers.

Dear Mashreq Collections,

Please can you check the phone lines of your international / outsourced call centres,  +8000 number (and provide an intensive training to your collections agents on how to properly handle customer service calls)  - I think these are just some of the reasons why people who complain here do not get any responses from your agents when they return their calls.  

Thanks.

I just got call fm this number today but no one at the other end!

yeah,for some reasons u r right,but hell they're calling two weeks before your due date of payment,..am a credit card user but am not a delinquent payer,reminding you for such an obligation is ok,but isn't it that if you're a borrower i guess they also have that trust in you that you're going to pay on respective dates..it's annoying,..that's no fun..

noT cool dude.............

It is confirmed. That number is from mashreq collections. I received the call this morning, but there was no answer on the other end. Then in the afternoon, i received a call from the same number, and it was from the collections department of mashreq.I have made a payment 8 days ago, but still I received the call. They told me that their system is not updated but they will make a note on their system andthey asked the reference number of the payment. ?And that was it.It was a legit call from mashreq.