It is from a company called 'Global Teleinks' offering pre-paid long distance call plans. I used their services few times and am totally fed up with them. They never give you the agreed rates to begin with and then the voice quality is always poor with calls getting dropped at times.Totally unprofessional customer service by agents based in India. They always have the same answers to all your complaints. If you complaint about the bad voice quality they would say that they have had few issues in the past and all that had been rectified and will give you a new 'local access number' assuring all is well with that. But you will soon find out that there is no real improovement in the service. If the complaint is about the rates at which you are charged they will assure better rates with the next 'top up' for pre-paid service.Do not deal with any agents who are calling from India. They will get your credit card details and make unauthorized charges to your account. When you enquire about these charges they would always claim that it has been done by someone who had left the company recently. They will assure you that your details are not kept in the system but you will be surprised when they make unauthorized chrages from your account.The latest racket by them is offering the customers an extended period of validity for the amount you top up into your account as if they are doing a big favour to you. But actually what they do is to make sure that your credit card is charged without your consent at the end of this 'extended period' without your consent. While getting your credit card details they will assure you that charges will be made only after contacting you over the phone and getting your consent but that doesn't happen all the time.In short, as a person who had used their service in the past I would highly recommend to stay away from these guys operating from India.Ron

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