This is NCO Financial in Edmonton - note they do not even call themselves a collection agency!  Good advice above - do not speak to them, return their calls, etc.  Especially do NOT make payment arrangements - there is a statue of limitations in most provinces of two years, even although they may  TRY to collect after that period, or even try to get you to simply ADMIT to the debt. Never do any of the above, especially making a payment, for if you do,  that two year period starts all over again.  NEVER, ever send a debt collector of any sort a cheque, or provide banking information over the phone..If you are settling a debt, send a money order from the post office so they do not know where you bank!!!  Otherwise you may see your bank account drained!!!
Incidentally, a review of NCO Financial's Better Business Bureau Report as of today's date (Feb 8/11)
is RATED A BIG FAT......."F"....... the provincial government should not be allowed to license a collection agency with such a terrible tract record.  With a disgusting record like that they should not be allowed to call anyone to collect money  - talk about outrageous - this is the pot calling the kettle black LOL - really, check it out at "Southern Alberta Better Business Bureau, click on check out business, type in NCO Financial, Edmonton, Alberta, and you can read this for yourself.

At 2:10 pm I received a call from this number. When asked to identify himself and his organization, he would only give his first name. He became quite aggressive, almost threatening, telling me I 'must' provide personal information.
He refused to provide a reason for calling.

It was only by using google, not 411, that I was able to identify this company.
I've reported this to the local police and Phone Busters.

These "people" are idiot`s & only want to hear one answer .... "Please take what little i have left" !!! ..They will not listen to reason ..Fax them & Tell them to stop calling you...They have to legally oblige...Do it !! NCO`s FAX # IN ALBERTA IS .. 1-+1 877-279-2178

Carey Shaw

10109 106 St Nw, Suite 600
Edmonton, AB T5J 1H3

(780) 441-4000
Job:Services Financiers Nco Collection, Branch Manager

This number belongs to NCO Financial. They are a collection agency and not the most honest company on the block.When they call I tell them I have no outstanding business with NCO and that if they feel I owe money to please contact me in writing.  If they ask me for an address I tell them that if their concern is legitimate they already have my address.  :)It is more difficult for collectors to lie when they contact you in writing. This is exactly why I insist and why they don't like to.

They have been hounding me for WEEKS for an old energy bill from 2009. I used the same company for energy until 2010 and was never sent anything saying I owed almost 500 dollars. I never admitted to the debt but asked for a invoice to show me why I owed it and what house and they keep making up excuses on why I have not recieved it and always end with you should probably just pay the debt. Ummm no. I haven't even lived in Alberta for 2 1/2 years and now this is coming up!? Suppppper sketchy and i'm not falling for it!