In mid-December, I was contacted by an investigator with the CRTC's Compliance and Enforcement Sector.  I was told that several people had lodged complaints about Eaton's Residential Services and that an investigation had been launched into their activities.  I was asked to provide testimony about these illegal activities and to sign a witness document affirming the statements that I'd made in my complaints.  I readily agreed.All of the witness documents are now being forwarded to a commissioner who will determine what sort of penalty should be assessed.  From what the investigator said, this appears to be a slam-dunk because of the number and severity of complaints, and the penalties should be quite harsh.  So, it looks like Eaton's is finally going to get its just desserts!By the way, this goes to show that lodging complaints with the National Do Not Call List does pay off.  Don't hesitate to call the CRTC or fill in the form on their website if you have a complaint.  It's not a futile gesture!  We ARE being heard!National Do Not Call List:  https://lnnte-dncl.gc.ca/plt-cmp-eng

Who is calling and why?

Eaton's residential services

Hi Concerned CitizenYes in a way you are correct, but I did contact them and asked not to be called again.  Yea I had 3 months repreeve and they are starting to phone again.  they phone & when you answer, they hang up. Their phone number is diplayed, but with no company name.

if they are a true company why do i get repeated calls to dead air????????

In mid-December, I was contacted by an investigator with the CRTC's Compliance and Enforcement Sector. ?I was told that several people had lodged complaints about Eaton's Residential Services and that an investigation had been launched into their activities.  I was asked to provide testimony about these illegal activities and to sign a witness document affirming the statements that I'd made in my complaints.  I readily agreed.All of the witness documents are now being forwarded to a commissioner who will determine what sort of penalty should be assessed.  From what the investigator said, this appears to be a slam-dunk because of the number and severity of complaints, and the penalties should be quite harsh.  So, it looks like Eaton's is finally going to get its just desserts!By the way, this goes to show that lodging complaints with the National Do Not Call List does pay off.  Don't hesitate to call the CRTC or fill in the form on their website if you have a complaint.  It's not a futile gesture!  We ARE being heard!National Do Not Call List:  https://lnnte-dncl.gc.ca/plt-cmp-eng