Sample complaints we have found for (604) 520-3565
quoteable
I work as one of the much-maligned demo guys for Health-Tek California. We are all instructed to ALWAYS ask for the lady of the house, and NEVER for the husband.
The reason: research all over has shown that the woman spends more time in the house, has a much larger say in household expenditures, and is much more concerned about air quality in the home because of children, time in the kitchen, cleaning duties, etc.
It's unfortunate that so many have had unpleasant experiences with "pushy" reps, but in an organization as large as us, this is bound to happen.
If you EVER get a bad feeling about a sales rep, a demo person, a surveyor, or anyone else you don't know, you have the ultimate answer: don't let them in.
Dancinjor
DO NOT PURCHASE ANYTHING unless you need a 3200 air purification system due to serious ilness... even then, be wary.
We bought our system for 3200 Apr. 09. This was after 5+ hours of demonstration. We repeated said no, and the price dropped. What really sold us was the so called lifetime warranty. We wetre told you'll never buy another vaccuum again. There is no lifetime warranty, unless you're preparded to spend 30+ each month for the rest of your life... or the life of the machine, whichever comes first. Furthermore, if you decide you do not want to pay into the "Perpetual" warranty anymore, its gonna cost you another 50 bones plus tax. Healthtek is not part of the BBB so there is no guarantee that they can help. They also have an F rating which is the worst posible rating through the BBB. I dare anyone to tell me different. Furthermore, there are no regulations governing this business type in canada... so be very careful when dealing with these people. You will find it almost impossible to get your money back.
As for the promotions gifts... we were to receive a 100 in gas voucher. What it really was, was a voucher offering me a 25 dollar rebate for 100 dollars spent on gas within the month. So, we saved our gas receipts and submitted them. nothing happened. We called, and were told that the company offering the promotion was bankrupt. Ulitmately, we received no gas rebates.
As I said, unless you are dire need of this equipment don't even bother.
If you have a similar issue and would like to fight back please let me know. ellertond @ gmail.com
this company is exploiting the loose laws and regulations to thier explicit benefit.
Mar
I was pestered by these people for over 3 weeks from this phone number and several others...another one registered HEI on my call display. As I am registered on the Do Not Call list, I reported the numbers. I'm still getting calls but the last time (a week ago) I asked them to take me off their list, and the woman said she would. Well, I thought that was the end of it, but no. Today someone with a very heavy accent banged on my door. As I never answer my door unless expecting someone, I asked them who it was. He said, "Progressive Products." I said no, I'm not interested. He persisted, saying they even install the product (oh wow, cause he never even said what the product was)....I walked away, and he kept talking at the closed door. I just googled Progressive Products and low and behold, they sell vacuum cleaners. I'm pretty sure this is an alias for Healthtek. So these scumballs keep changing both their phone numbers and name....this is not a reputable business tactic and is very suspect. If they come back again, I will report to the police.
Sucker Punched
I am also another one of "Health Tek"'s survey/prize suckers. They told me on the phone that I had won a trip for two to many places in the US and Canada and they would drop off my prize certificates because they couldn't mail them. I gave them my address and a nice young fellow came to the door with a big suitcase full of product to show me. I told him I wasn't interested. We are retired and didn't want to purchase anything even if it was a "wonderful" product. He called his boss who then said he had to take back the certificate because I didn't let him do his demo. I refused. After a heated discussion, "Grant" (the boss) tried to pile on guilt for me to have this poor kid drive all the way out and not let him do the show. I refused to return the coupon and made the guy leave. Here comes the punch- the coupon is only another guise to have you sit through a sales pitch for resorts (time shares?) and you have to mail them $50 US to an address in Florida to get the reservations. Solution- unlisted phone number.
SR
Someone came to our door doing an air quality survey, which took a few seconds so we did it and thought that was it. A week or so later "Healthtek Ent" started calling our land line (we don't answer numbers we don't recognize and the person for the survey never mentioned this company name). They called 16 time!! Finally I picked up and when asked why they had called so many times and never left a message she said "oh we figured nobody was home so we kept trying" and I said we didn't answer numbers we don't recognize. She then says "well I always answer the phone when it rings" in a snarky tone (good for you smarty pants). She tells me we have won a daily prize draw and give me 2 options. I ask her if we have to do anything to claim the prize and she says "oh no it's free". After deciding on a time she tells me that when the person comes they will have a product to show me and they hope that I will tell my friends about it. I said forget the gift I'm not interested if I have to listen to a product demonstration and then SHE HUNG UP ON ME!SO frustrating that they called 16 times and then this crap!
Rebecca
Same StoryI got a phone call to take a survey and did so. Then was called a few days later saying I had won a prize and they would like to deliver it and give a short demo. I was alright with this and when the sales agent arrived I met him in the lobby of my apartment building and said go ahead and give the demo. I explained that for security reasons I do not let strangers into my home but would listen to his pitch in the lobby. He wanted them to come up to my apartment to phone his manager using my phone. I had him write down the number and when I spoke to his "manager" and explained the situation the comments from the manager I got were very high pressured and along the lines of "what do you think is going to happen to you, he is harmless and of course the classic - what is your problem." I reiterated that I was happy to see the demo in the lobby. Then he wanted to have his salesperson come up to my apartment to use the phone. I said I am sure he has a cell phone. After that the "manager" swore at me and hung up.When I went back downstairs to speak with the sales person he was gone. This was such a waste of their time and mine. This is not how someone runs a reputable business.
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Sample complaints we have found for (604) 520-3565
quoteable
We are all instructed to ALWAYS ask for the lady of the house, and NEVER for the husband.
The reason: research all over has shown that the woman spends more time in the house, has a much larger say in household expenditures, and is much more concerned about air quality in the home because of children, time in the kitchen, cleaning duties, etc.
It's unfortunate that so many have had unpleasant experiences with "pushy" reps, but in an organization as large as us, this is bound to happen.
If you EVER get a bad feeling about a sales rep, a demo person, a surveyor, or anyone else you don't know, you have the ultimate answer: don't let them in.
Dancinjor
We bought our system for 3200 Apr. 09. This was after 5+ hours of demonstration. We repeated said no, and the price dropped. What really sold us was the so called lifetime warranty. We wetre told you'll never buy another vaccuum again. There is no lifetime warranty, unless you're preparded to spend 30+ each month for the rest of your life... or the life of the machine, whichever comes first. Furthermore, if you decide you do not want to pay into the "Perpetual" warranty anymore, its gonna cost you another 50 bones plus tax. Healthtek is not part of the BBB so there is no guarantee that they can help. They also have an F rating which is the worst posible rating through the BBB. I dare anyone to tell me different. Furthermore, there are no regulations governing this business type in canada... so be very careful when dealing with these people. You will find it almost impossible to get your money back.
As for the promotions gifts... we were to receive a 100 in gas voucher. What it really was, was a voucher offering me a 25 dollar rebate for 100 dollars spent on gas within the month. So, we saved our gas receipts and submitted them. nothing happened. We called, and were told that the company offering the promotion was bankrupt. Ulitmately, we received no gas rebates.
As I said, unless you are dire need of this equipment don't even bother.
If you have a similar issue and would like to fight back please let me know. ellertond @ gmail.com
this company is exploiting the loose laws and regulations to thier explicit benefit.
Mar
Sucker Punched
Here comes the punch- the coupon is only another guise to have you sit through a sales pitch for resorts (time shares?) and you have to mail them $50 US to an address in Florida to get the reservations. Solution- unlisted phone number.
SR
Rebecca
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