Hi,
I also got the survey call and offer of a prize. The prize delivery is attached to someone coming to your home and showing you their air purifier. After making the appointment, my intuition kicked in and I started questioning whether it was a good idea, but they hadn't left me a number to call in case I needed to change my appointment time... I just let it ride. I booked the apointment about an hour before I would have to leave for another appointment so they couldn't highjack my time for more than 60 min. About an hour before, on the day of the appointment, HEI started calling, but never left a message. Since I have caller display and I couldn't remember the name of the company, I let it ring. They called about 4 times, no message. No one showed up at the appointed time.

My conclusion: A legitimate company would leave a message.

Someone came to our door doing an air quality survey, which took a few seconds so we did it and thought that was it. A week or so later "Healthtek Ent" started calling our land line (we don't answer numbers we don't recognize and the person for the survey never mentioned this company name). They called 16 time!! Finally I picked up and when asked why they had called so many times and never left a message she said "oh we figured nobody was home so we kept trying" and I said we didn't answer numbers we don't recognize. She then says "well I always answer the phone when it rings" in a snarky tone (good for you smarty pants). She tells me we have won a daily prize draw and give me 2 options. I ask her if we have to do anything to claim the prize and she says "oh no it's free". After deciding on a time she tells me that when the person comes they will have a product to show me and they hope that I will tell my friends about it. I said forget the gift I'm not interested if I have to listen to a product demonstration and then SHE HUNG UP ON ME!SO frustrating that they called 16 times and then this crap!

The problem I had with this company is that they called DOZENS of times, at very inappropriate hours (like between 9-11PM). They always asked to speak to my spouse after he answered their survey, and would not say a word to me about why they were calling. If I asked if I could take a message, I was hung up on, and not just once. It came to a point where I became rude and obnoxious right back. No matter how many times I asked them to stop calling, they kept calling back until I yelled "f*ck off!" into the phone and hung up on them. Enough really is enough.

As for those of you who work there, I'm sure you're not all bad. But, a lot of the comments made by "Healthtek" employees on this site are just as obnoxious as the calls themselves. IF YOU ARE PROFESSIONAL, it does not serve you well to call your criticisers "idiots" or any variation thereof. That's no way to win any customers or a good score with the BBB. It also doesn't shed a good light on you when you call down other/previous employees or b*tch about how hard your job is. Most people work at jobs they don't love, and work just as hard as you do.

Have some respect for the people you're talking to, and they won't feel harassed, or like they're being pressured into a "scam". I'm sure your products really are great, but they're out of most peoples' budget. Remember that people are sensitive to pressure and will become very defensive (or offensive) when pushed, and they will NOT forget how you made them feel. If you're a salesperson and you make someone feel anything but great, they WILL complain about you to all of their friends, and not because they're b*tchy a**holes, but because they're both venting and protecting their loved ones.  This goes for everyone. Take responsibility for what you do and say, and have respect for others. It's simple.

Nice professionalism, get many positive responses with that attitude.  Wonder why people are upset? you chose this job, no one made you go there.  But calling and harassing people who have not requested the rude calls or provided their number (yet you get it illegally, think unlisted numbers and do not call lists).  If you don't like the response pick a company that is legitimate and go work there.  Otherwise what do you expect, maybe give me your number and I will call you twenty times a week and hang up when you answer, or maybe I will talk about you on a website and what a**holes every one is.  Why don't you grow up!

I had the survey call, had the person telling me I won something, agreed to let them come over to do a demonstration. Saw this site, and had immediate reservations about the company.
The guy arrived (on time) gave me a car washing kit, which looks good. We sat through the demonstration...it wasn't so bad. Learned a few things, questioned a few things. and the salesman was a decent guy.
Showed him this site, he was horrified that this is what people think is going on. He said he would mention this site to his boss.

I don't think Hei is that bad. I think this site is full of whiners, who don't have enything good to say about anybody. I'd be willing to bet that most people on this site had 100 positive transactions with different companies this year, but few people went to the web to tell the world about positive experiences with Walmart, Mcdonalds, Home Depot, their accountant, etc.

My experience may have been different than others on the site, but I don't think that this company is accurately portrayed by the comments posted above.