Sample complaints we have found for (604) 520-3565
personal
Jen
Hi,I also got the survey call and offer of a prize. The prize delivery is attached to someone coming to your home and showing you their air purifier. After making the appointment, my intuition kicked in and I started questioning whether it was a good idea, but they hadn't left me a number to call in case I needed to change my appointment time... I just let it ride. I booked the apointment about an hour before I would have to leave for another appointment so they couldn't highjack my time for more than 60 min. About an hour before, on the day of the appointment, HEI started calling, but never left a message. Since I have caller display and I couldn't remember the name of the company, I let it ring. They called about 4 times, no message. No one showed up at the appointed time. My conclusion: A legitimate company would leave a message.
Brenda
Wow. You are a total loser like the drug addict from Heath tek that just showed me your piece of crap vacuum. I am guessing you are a drug addict too though. That's too bad.
SR
Someone came to our door doing an air quality survey, which took a few seconds so we did it and thought that was it. A week or so later "Healthtek Ent" started calling our land line (we don't answer numbers we don't recognize and the person for the survey never mentioned this company name). They called 16 time!! Finally I picked up and when asked why they had called so many times and never left a message she said "oh we figured nobody was home so we kept trying" and I said we didn't answer numbers we don't recognize. She then says "well I always answer the phone when it rings" in a snarky tone (good for you smarty pants). She tells me we have won a daily prize draw and give me 2 options. I ask her if we have to do anything to claim the prize and she says "oh no it's free". After deciding on a time she tells me that when the person comes they will have a product to show me and they hope that I will tell my friends about it. I said forget the gift I'm not interested if I have to listen to a product demonstration and then SHE HUNG UP ON ME!SO frustrating that they called 16 times and then this crap!
UltimatelyAnnoyed
I received a call yesterday regarding a brief air quality survey I completed a while ago and was advised that I had won the daily prize. Anyhow, I selected the prize and was advised that a brief air quality demo would be provided when the prize was handed over. I was reluctant, but thought - what the hell, I can listen to someone pitch their product for a few minutes. I received a call from some guy (Shawn - I believe) to confirm our appointment and he asked if 'both' parties would be home for the demo. I advised that it would just be me and he told me that both parties must be present for the demo. I replied that it wasn't possible and he said that the demo would not happen. Upon asking for his manager, he said that he was the manager and there wasn't anyone else that I could speak with. Based on his voice, I could tell that I had ticked him off. I then asked for the contact details for the woman whom I spoke previously, and was told that I was wasting his time and he hung up on me.Seriously!If this is a reputable company, they would not be treating people in this manner. I have to laugh out loud at all the posted 'employee' representatives of HEI boasting how reputable the company is when they treat their potential clients in this manner. Additionally, the degrading responses from the HEI 'employee' representatives posted on here and based on my personal experience really conveys what a joke this organization actually is.I am not normally someone who would post something like this, but I have to admit that this experience motivated me to speak out.
What did I get myself into ?
A few weeks ago a lady came to my door and asked me to do a short survey, and after doing the survey I'll be entered into a draw for a cash prize. I didn't see the harm in it so I did it and off she went. Just recently they called and told me my name was drawn to win a prize, and i had 3 choices. I picked the vacation for 2. After getting off the phone with her I felt really uncomfortable and realized i made a mistake.. I read all these reviews and certainly don't like what Iv seen. There's much more negative responses than positive, which can only mean one thing. I set the appointment for tomorrow but really don't want to go through with it. I'm 19 years old going to college and currently don't have a job. There's no way I could afford to buy the products their selling. Not only will they be wasting my time, but I'll be wasting theirs as well.. So its really not worth it. The number they called from was (604) 520-1796, Im going to call in the morning and see if i can cancel this appointment and get removed off their calling list so I won't have to deal with them again. If for whatever reason I can't cancel, I won't be letting them into my house. I should of looked this up before hand, i feel bad about having to waste someones time, I know it's their job.. but their company SHOULD have more details and info about what their doing so they can avoid this type of thing. I really hope the call goes through and I won't have to deal with them in person.
Comments on (604) 520-3565
Sample complaints we have found for (604) 520-3565
personal
Jen
Brenda
SR
UltimatelyAnnoyed
What did I get myself into ?
vacation for 2. After getting off the phone with her I felt really uncomfortable and realized i made a
mistake.. I read all these reviews and certainly don't like what Iv seen. There's much more negative responses than positive, which can only mean one thing. I set the appointment for tomorrow but really don't want to go through with it. I'm 19 years old going to college and currently don't have a job. There's no way I could afford to buy the products their selling. Not only will they be wasting my time, but I'll be wasting theirs as well.. So its really not worth it. The number they called from was (604) 520-1796, Im going to call in the morning and see if i can cancel this appointment and get removed off their calling list so I won't have to deal with them again. If for whatever reason I can't cancel, I won't be letting them into my house. I should of looked this up before hand, i feel bad about having to waste someones time, I know it's their job.. but their company SHOULD have more details and info about what their doing so they can avoid this type of thing. I really hope the call goes through and I won't have to deal with them in person.
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