I received a call yesterday regarding a brief air quality survey I completed a while ago and was advised that I had won the daily prize.  Anyhow, I selected the prize and was advised that a brief air quality demo would be provided when the prize was handed over.  I was reluctant, but thought - what the hell, I can listen to someone pitch their product for a few minutes.  I received a call from some guy (Shawn - I believe) to confirm our appointment and he asked if 'both' parties would be home for the demo.  I advised that it would just be me and he told me that both parties must be present for the demo.  I replied that it wasn't possible and he said that the demo would not happen.  Upon asking for his manager, he said that he was the manager and there wasn't anyone else that I could speak with.  Based on his voice, I could tell that I had ticked him off.  I then asked for the contact details for the woman whom I spoke previously, and was told that I was wasting his time and he hung up on me.

Seriously!

If this is a reputable company, they would not be treating people in this manner.  I have to laugh out loud at all the posted 'employee' representatives of HEI boasting how reputable the company is when they treat their potential clients in this manner.  Additionally, the degrading responses from the HEI 'employee' representatives posted on here and based on my personal experience really conveys what a joke this organization actually is.

I am not normally someone who would post something like this, but I have to admit that this experience motivated me to speak out.

As a demo rep for Health-Tek California, I can tell you that we go to (70%) warm calls where people have shown an interest.Once there, we demo the unit, hand out some collateral, try to get contact information for sales to follow up on, and try to get an intro to a (female) friend, in return for an extra $50 gift card.After we leave for our next appointment, they will receive a call from Sales; my job ends after I turn the info to Sales, and don't have personal knowledge of what happens from there.

How completely unproffessional.  You work and represent the company in question and this is your form of response?  You're no diferent than the guy who offered me a $100.00 coupon for gas. shame on you

This is HEI - they ask you to participate in a short survey - then call you back a few weeks later to tell you've won a prize- either a bbq or a trip for two. Then when they deliver it they do a demonstration of there air purifiers and vaccum cleaners (which takes forever) and expect you to purchase one for a ridiculous price.dont bother with the survey - its a waste of time you think you've won but you haven't!!!

Maybe YOU should try and remember you are self inviting yourself into people lives when they don't want you. Being a human is one thing.. But don't expect to get anything less than cr@p from people YOU CHOSE TO ANNOY DAILY..That's like a garbage man complaining about the smell.. It's part of the job sweetheart.   If you can't handle the heat... get outta the kitchen. The more cold callers that get the hint, maybe the public can have their phones back!

A guy was just at my door in Port Coquitlam.  Thanks for the heads up.  Unfortunately, I already answered the questions, and gave my name and number, then came to google them.  Ugh.  At least I know not to answer my phone.  Besides, I have laminate floors and no duct work for an air filter. Ha!