Comments on (604) 520-3565

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0 complaints this year, 213 total complaints

0 complaints this year, 213 total complaints

Comments on (604) 520-3565

Sample complaints we have found for (604) 520-3565

Joe

This is HEI - they ask you to participate in a short survey - then call you back a few weeks later to tell you've won a prize- either a bbq or a trip for two. Then when they deliver it they do a demonstration of there air purifiers and vaccum cleaners (which takes forever) and expect you to purchase one for a ridiculous price.dont bother with the survey - its a waste of time you think you've won but you haven't!!!
 

FSJ customer

Is your dad retarded too? I had the same demo and bought their vacuum and air purifier. I soon realized i could not afford these machines and within a couple days i returned it and got my down payment back with little hassle. If i had a stroke i would still be able to understand that i would be paying $4000 or so.. Stop discriminating your father and let him buy what he wants. He obviously found the products valuable.
 

Tcm

These people also phoned me a while ago to do a survey, and called tonight to tell me I won a prize and would be entered in a draw.  They wanted to drop off my prize, car kit, 3 days hotel or a slap chop.  I was evasive on my address and ahortly after I got off the phone it started ringing again, non stop for 2 hours basically.  I was told I would be given some info on allergies and asked to pass the word around.  I got leary when the caller asked if this was my home address.  I am glad I found this site & I don't need a new vacumn mine is a new central vac.  I'll wait til they call again & tell them to take a hike.

Hope they read their employees comments on here, they are less than professional
 

UltimatelyAnnoyed

I received a call yesterday regarding a brief air quality survey I completed a while ago and was advised that I had won the daily prize.  Anyhow, I selected the prize and was advised that a brief air quality demo would be provided when the prize was handed over.  I was reluctant, but thought - what the hell, I can listen to someone pitch their product for a few minutes.  I received a call from some guy (Shawn - I believe) to confirm our appointment and he asked if 'both' parties would be home for the demo.  I advised that it would just be me and he told me that both parties must be present for the demo.  I replied that it wasn't possible and he said that the demo would not happen.  Upon asking for his manager, he said that he was the manager and there wasn't anyone else that I could speak with.  Based on his voice, I could tell that I had ticked him off.  I then asked for the contact details for the woman whom I spoke previously, and was told that I was wasting his time and he hung up on me.

Seriously!

If this is a reputable company, they would not be treating people in this manner.  I have to laugh out loud at all the posted 'employee' representatives of HEI boasting how reputable the company is when they treat their potential clients in this manner.  Additionally, the degrading responses from the HEI 'employee' representatives posted on here and based on my personal experience really conveys what a joke this organization actually is.

I am not normally someone who would post something like this, but I have to admit that this experience motivated me to speak out.
 

Jeanne

I received 2 calls today from this group asking if I would participate in a health survey.  Suspicious me asked the first caller who they were representing since this person only gave her personal name at the beginning of the call.  This person just hung up on me.  Several hours later another call came through and again only a personal name given and I was asked if I would participate in a health survey.  I said that I have some questions first before I would decide. I asked who she was representing.  With a very heavy accent, she replied Healthtek.  I asked where they were located.  She answered Coquitlam. I then asked HOW they got my phone number since I am listed on the "DO NOT CALL LIST".  She said they just randomly call and asked again if I would participate. I told her no, that I'm reporting Healthtek to the Fed Gov't (which I did though I NOW SEE how Healthtek gets around this list - THEY ARE "REALLY ONLY CONDUCTING A SURVEY"!!! which is only their preamble to a sales pitch.)  Yes, they do sell Filter Queen -  they are the same crowd that hooked my 81 year old father in law into buying a VERY expensive vacuum and air filter system for an extremely small apartment WITH NO CARPETING!.  He felt very embarrassed and foolish after by being taken in by  their tactics.  As well his credit card number was then used illegally for thousands of $ worth of items purchased in the US and Healthtek was the only place he had used his card.  I would advise extreme caution in dealing with this Company since all their business practices seem to be barely legal and rather sleazy.
 

vinnyg

Tonight I had my first healthtek visit. They stopped by doing a door to door survey. I was pretty annoyed as he rang the door bell with my little guy sleeping. I was a bit suspicious and now that I have read all the comments I am glad we have call display because we will be using it.
 

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