Comments on (604) 520-3565

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0 complaints this year, 213 total complaints

0 complaints this year, 213 total complaints

Comments on (604) 520-3565

Sample complaints we have found for (604) 520-3565

anon

same as all the other above.. wife answered survey, got the call telling us that we won a vacation for 2 nights/3 days or a auto detailing kit. I chose the detailing kit and was told that an agent would drop it off within 30 mins. The lady on the phone said that we'd have to participate in a quick demo of a product prior to receiving the gift.. I told her that no one was coming in our house. When he came here I told the sales guy that no one was coming in as we were all sick (true) and that I just wanted the prize. He put me on the phone with his manager and he tried to sell me that the sales guy got paid to show me the goods.. no dice, I looked at the detailing kit and said I'd forfeit the gift.. end of story with this company, no way your getting my cash.
 

Robert

I had a fun demonstration.  The Filter Queen was amazing but I can't buy it right now   But I will when I buy my house. Anyway it was fun and I got a voucher for 100 worth of free gas. Very worth it. I really wish you all had a great experience as I did. Glad I could help a small local business out.
 

bbg

 

N/A

A guy was just at my door in Port Coquitlam.  Thanks for the heads up.  Unfortunately, I already answered the questions, and gave my name and number, then came to google them.  Ugh.  At least I know not to answer my phone.  Besides, I have laminate floors and no duct work for an air filter. Ha!
 

Sho

This company makes a lot of sales from this. Filter Queen is a great Vacuum and purifier but way over priced. Their methods are very shady but work. Nothing you can really do because employees are given a list of numbers like (403) 245-XXXX and the XXXX is 0001 0002 0003 0004 .... etc etc. People are hired to do this all day.

How do they get your name? Either it was called before and placed a side till owner of house can be contacted. Also when the sales people are not busy demoing at a house they are going door to door with wedge notes (if your not home)or ask you a quick survey to enter a draw for free money or something good (if you are home). If you did they got your name and information. Expect a call within a hour to a few weeks.
 

Jen

Hi,
I also got the survey call and offer of a prize. The prize delivery is attached to someone coming to your home and showing you their air purifier. After making the appointment, my intuition kicked in and I started questioning whether it was a good idea, but they hadn't left me a number to call in case I needed to change my appointment time... I just let it ride. I booked the apointment about an hour before I would have to leave for another appointment so they couldn't highjack my time for more than 60 min. About an hour before, on the day of the appointment, HEI started calling, but never left a message. Since I have caller display and I couldn't remember the name of the company, I let it ring. They called about 4 times, no message. No one showed up at the appointed time.

My conclusion: A legitimate company would leave a message.
 

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