all these Reps told me a different story, I said I wanted to speak to the Manager, then switchboard told me they had two!  I informed them I just wanted to talk to ONE  person, the origional Rep we first delt with, here in my home!  Phone calls back and forth from all these reps!  It was harrassment, confusing and made me very angry and upset with this company and how it conducts business!  I guaranteed that the amount would be paid in 30 days by Bank Draft, they told me I said cheque, they said no, I said Bank Draft I asked one of the so called managers if he knew the difference between a bank draft and a cheque!  He said to us, they are all the same!  I worked as a Supervisor in a credit union for many years so I told him the difference!  They were extremely snoopy and tried to be overbearing!  Then on Friday, I received a threatening letter from Lend Care, their finance company, (who charges 29 1/2% Interest) and if I didn't pay for both machines by Apr. 24/2011, I would be charged with N.S.F. fees, other misc. charges!  They will not give me back my old Filter Queen, or the deposit I made and take back their machines either!  I checked on Google to see what info they had on this company, called their U.S. office to put in complaint to their C.E.O!  They gave me the run around and said they would put me through to Customer Service, I left a message for them to call me back regarding this issue and the way their employees conduct business!  I won't hold my breath waiting for the call, as I doubt I will hear back from them!  What do I do now?  Forced to pay for machines that I don't want and then have to keep dealing with them for parts, filters, etc!  If anyone can give me any advise regarding this upsetting issue, I would greatly appreciate it!  I have also threatened them with legal action, the Manager said go ahead and good luck!  I would not reccomend anyone buy anything from this company because of the way they pressure you to buy their product, the lies they tell you, how they pass the buck to all these sales reps and then threaten you with a nasty letter and phone calls galore!  I called about who I should be paying, they changed the rules and told me I was now dealing with their finance company from now on!  I called the origional sales rep regarding this and she wouldn't return my calls!  I also had one of the so-called Managers hand up the phone in my ear!!  That is no way to conduct business, their business practices are immoral, unethical and dishonest!! :(  I do like the vacume except that the power cord is way to thin and gets stuck in the power head if vacumed over! )  The  power cord does not roll up inside the machine and the attatchment used for getting into small places could be easily ripped right off the canister when unwinding the cord manually!  It happened to my other Filter Queen vacume when someone was using it to clean my home!  The vacumes have an attached tool holder which sits on top of the canister, it is made of weaker plastic than my old one, the vacume hose is not made as well either!  This comany and their employees are a bunch of crooks!  Oh, I did get a gift from them, a car cleaning kit, which they said I won in a weekly draw(which I wasn't told about) just so they had a way to get their foot in the door and what a sob story they tell you to get you to buy the machine!  They have all crossed the line as far as we are ,but they will still conduct business the same way for years to come!  SO BEWARE FRIENDS, DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY!  Wish me luck in any further dealing I have with them, I am going to need all the help I can get!  I am so happy they have this info on Google and a place where people can type their complaints!  The best advertising you can get is by word of mouth, it travels faster than wildfire!  So please pass this info here, to other people to warn them and not get taken advantage of like I did!  I am also a physically disabled person and will be for the rest of my life!  It was the first time I ever let a sales person in my home and it  will be the last time too!!  I learned my lesson the hard way!

I received 2 calls today from this group asking if I would participate in a health survey.  Suspicious me asked the first caller who they were representing since this person only gave her personal name at the beginning of the call.  This person just hung up on me.  Several hours later another call came through and again only a personal name given and I was asked if I would participate in a health survey.  I said that I have some questions first before I would decide. I asked who she was representing.  With a very heavy accent, she replied Healthtek.  I asked where they were located.  She answered Coquitlam. I then asked HOW they got my phone number since I am listed on the "DO NOT CALL LIST".  She said they just randomly call and asked again if I would participate. I told her no, that I'm reporting Healthtek to the Fed Gov't (which I did though I NOW SEE how Healthtek gets around this list - THEY ARE "REALLY ONLY CONDUCTING A SURVEY"!!! which is only their preamble to a sales pitch.)  Yes, they do sell Filter Queen -  they are the same crowd that hooked my 81 year old father in law into buying a VERY expensive vacuum and air filter system for an extremely small apartment WITH NO CARPETING!.  He felt very embarrassed and foolish after by being taken in by  their tactics.  As well his credit card number was then used illegally for thousands of $ worth of items purchased in the US and Healthtek was the only place he had used his card.  I would advise extreme caution in dealing with this Company since all their business practices seem to be barely legal and rather sleazy.

so i just recieved a panflit in the mail today called the scratch and win treasure hunt and on the back side it gives you 6, 5 carded hands that can be dealt for the "winning hands" surprisingly i won! the 6 prizes were a bose home entertaiment system, a bbq set, a kitchen serving set, a digital camera, a his and her watch set or a grand prize of $10,000.. a week previously i did a servey over the phone and the lady told me i won the daily draw, sure enough the repersentative, came to my house to deliver my prize, i got to choose my prize before the demonstraion and he also gave me a few extras, i ended up purchasing the majestic vaccume, it was out of this world expensive but with life time warrenty it will last longer the any of the ones you would pay 900 for at a retail store. point being the product was very good quality and works remarkably, now that i got this panflit i called to claim my prize and they have to do yet another demo even though i have already purchased the product.. stupid but at least i get one if the 6 prizes and you dont have to purchase anything.. the sales reps are pushy but thats what makes them sales reps... i would recomend the vaccume (majestic), but with the defenders it does get pretty pricey! in case anyone from healthtek is reading these i would recomend that if your going to advertise more prizes to people you have already done the demonstration to i think its pointless and it will piss people off even more to have to watch the long a** demo all over again... anyways im in it for the free stuff and when the rep comes over again it will be erratating to watch it all over again. im already advertising your product for you, the least you can do is give me my prize and save your breath since i already own the product.... i wonder what i won! lol

Was caught at the door for an air quality survey thingey and a draw.  Was given a ticket stub (which I tossed away) and didn't give it any more thought.

Was called this past week saying that I'd won either a car detailing kit or a hotel stay.  Stupidly, I chose the detailing kit and the woman on the phone made arrangements to come by 2 days later at a pre-determined time.  She asked me to confirm a) my name b) address, then hung up.

The appointed day and time came and went and not a peep from them, which is totally fine with me, because as soon as I hung up the phone, I knew that I'd made a HUGE mistake, and planned on NOT being home when they arrived.

They've called a few times since then, but thanks to Call Display, I've not picked up.  I am hoping that they just forget my number.

Who defends thier employer like this. your language just proves the organization is suspect.

These people also phoned me a while ago to do a survey, and called tonight to tell me I won a prize and would be entered in a draw.  They wanted to drop off my prize, car kit, 3 days hotel or a slap chop.  I was evasive on my address and ahortly after I got off the phone it started ringing again, non stop for 2 hours basically.  I was told I would be given some info on allergies and asked to pass the word around.  I got leary when the caller asked if this was my home address.  I am glad I found this site & I don't need a new vacumn mine is a new central vac.  I'll wait til they call again & tell them to take a hike.Hope they read their employees comments on here, they are less than professional