just keep calling them, like they keep calling you :)

first of all what you won was a free entry to there draw and the trip or bbq in your case was a gift for viewing what thay had to show to you and telling them your fed back.

all these Reps told me a different story, I said I wanted to speak to the Manager, then switchboard told me they had two!  I informed them I just wanted to talk to ONE  person, the origional Rep we first delt with, here in my home!  Phone calls back and forth from all these reps!  It was harrassment, confusing and made me very angry and upset with this company and how it conducts business!  I guaranteed that the amount would be paid in 30 days by Bank Draft, they told me I said cheque, they said no, I said Bank Draft I asked one of the so called managers if he knew the difference between a bank draft and a cheque!  He said to us, they are all the same!  I worked as a Supervisor in a credit union for many years so I told him the difference!  They were extremely snoopy and tried to be overbearing!  Then on Friday, I received a threatening letter from Lend Care, their finance company, (who charges 29 1/2% Interest) and if I didn't pay for both machines by Apr. 24/2011, I would be charged with N.S.F. fees, other misc. charges!  They will not give me back my old Filter Queen, or the deposit I made and take back their machines either!  I checked on Google to see what info they had on this company, called their U.S. office to put in complaint to their C.E.O!  They gave me the run around and said they would put me through to Customer Service, I left a message for them to call me back regarding this issue and the way their employees conduct business!  I won't hold my breath waiting for the call, as I doubt I will hear back from them!  What do I do now?  Forced to pay for machines that I don't want and then have to keep dealing with them for parts, filters, etc!  If anyone can give me any advise regarding this upsetting issue, I would greatly appreciate it!  I have also threatened them with legal action, the Manager said go ahead and good luck!  I would not reccomend anyone buy anything from this company because of the way they pressure you to buy their product, the lies they tell you, how they pass the buck to all these sales reps and then threaten you with a nasty letter and phone calls galore!  I called about who I should be paying, they changed the rules and told me I was now dealing with their finance company from now on!  I called the origional sales rep regarding this and she wouldn't return my calls!  I also had one of the so-called Managers hand up the phone in my ear!!  That is no way to conduct business, their business practices are immoral, unethical and dishonest!! :(  I do like the vacume except that the power cord is way to thin and gets stuck in the power head if vacumed over! )  The  power cord does not roll up inside the machine and the attatchment used for getting into small places could be easily ripped right off the canister when unwinding the cord manually!  It happened to my other Filter Queen vacume when someone was using it to clean my home!  The vacumes have an attached tool holder which sits on top of the canister, it is made of weaker plastic than my old one, the vacume hose is not made as well either!  This comany and their employees are a bunch of crooks!  Oh, I did get a gift from them, a car cleaning kit, which they said I won in a weekly draw(which I wasn't told about) just so they had a way to get their foot in the door and what a sob story they tell you to get you to buy the machine!  They have all crossed the line as far as we are ,but they will still conduct business the same way for years to come!  SO BEWARE FRIENDS, DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY!  Wish me luck in any further dealing I have with them, I am going to need all the help I can get!  I am so happy they have this info on Google and a place where people can type their complaints!  The best advertising you can get is by word of mouth, it travels faster than wildfire!  So please pass this info here, to other people to warn them and not get taken advantage of like I did!  I am also a physically disabled person and will be for the rest of my life!  It was the first time I ever let a sales person in my home and it  will be the last time too!!  I learned my lesson the hard way!

We get a call frim this number  three to four times a week. I have never answered it but I am getting very tired of it. We have our number on the Do Not Call List for two years now. I think that is a joke, because we get telemarket calls every day, we just don't answer any long distance numbers we do not know. That Do Not Call List is a JOKE!

They're here right now.  Wondering if my wife will ever learn.

Wow, Isn't this guy professional! I sure hope that his bosses have fired him after this comment. This is a free Country full of a lot of scam artists; people have a right to be worried and maybe this company has to consider changing its marketing plans if it is indeed legitimate. NOBODY WANTS TO SUPPORT ARROGANT AND IGNORANT SALESPEOPLE.  A happy customer will tell 1 person for ever 10 people that have been told by an angry person.

Do you even wonder why this guy is watching the web for comment activity like this? He is obviously not surprised by it and even while he knows about it he is agitated. Enough said!