Comments on (604) 520-3565

50.00%
Spam Score
0 complaints this year, 213 total complaints

0 complaints this year, 213 total complaints

Comments on (604) 520-3565

Sample complaints we have found for (604) 520-3565

Joanne Smith

all these Reps told me a different story, I said I wanted to speak to the Manager, then switchboard told me they had two!  I informed them I just wanted to talk to ONE  person, the origional Rep we first delt with, here in my home!  Phone calls back and forth from all these reps!  It was harrassment, confusing and made me very angry and upset with this company and how it conducts business!  I guaranteed that the amount would be paid in 30 days by Bank Draft, they told me I said cheque, they said no, I said Bank Draft I asked one of the so called managers if he knew the difference between a bank draft and a cheque!  He said to us, they are all the same!  I worked as a Supervisor in a credit union for many years so I told him the difference!  They were extremely snoopy and tried to be overbearing!  Then on Friday, I received a threatening letter from Lend Care, their finance company, (who charges 29 1/2% Interest) and if I didn't pay for both machines by Apr. 24/2011, I would be charged with N.S.F. fees, other misc. charges!  They will not give me back my old Filter Queen, or the deposit I made and take back their machines either!  I checked on Google to see what info they had on this company, called their U.S. office to put in complaint to their C.E.O!  They gave me the run around and said they would put me through to Customer Service, I left a message for them to call me back regarding this issue and the way their employees conduct business!  I won't hold my breath waiting for the call, as I doubt I will hear back from them!  What do I do now?  Forced to pay for machines that I don't want and then have to keep dealing with them for parts, filters, etc!  If anyone can give me any advise regarding this upsetting issue, I would greatly appreciate it!  I have also threatened them with legal action, the Manager said go ahead and good luck!  I would not reccomend anyone buy anything from this company because of the way they pressure you to buy their product, the lies they tell you, how they pass the buck to all these sales reps and then threaten you with a nasty letter and phone calls galore!  I called about who I should be paying, they changed the rules and told me I was now dealing with their finance company from now on!  I called the origional sales rep regarding this and she wouldn't return my calls!  I also had one of the so-called Managers hand up the phone in my ear!!  That is no way to conduct business, their business practices are immoral, unethical and dishonest!! :(  I do like the vacume except that the power cord is way to thin and gets stuck in the power head if vacumed over! )  The  power cord does not roll up inside the machine and the attatchment used for getting into small places could be easily ripped right off the canister when unwinding the cord manually!  It happened to my other Filter Queen vacume when someone was using it to clean my home!  The vacumes have an attached tool holder which sits on top of the canister, it is made of weaker plastic than my old one, the vacume hose is not made as well either!  This comany and their employees are a bunch of crooks!  Oh, I did get a gift from them, a car cleaning kit, which they said I won in a weekly draw(which I wasn't told about) just so they had a way to get their foot in the door and what a sob story they tell you to get you to buy the machine!  They have all crossed the line as far as we are ,but they will still conduct business the same way for years to come!  SO BEWARE FRIENDS, DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY!  Wish me luck in any further dealing I have with them, I am going to need all the help I can get!  I am so happy they have this info on Google and a place where people can type their complaints!  The best advertising you can get is by word of mouth, it travels faster than wildfire!  So please pass this info here, to other people to warn them and not get taken advantage of like I did!  I am also a physically disabled person and will be for the rest of my life!  It was the first time I ever let a sales person in my home and it  will be the last time too!!  I learned my lesson the hard way!
 

worker

i work for heathteck we do not scam anyone all we do is call if you win a prize from helping us collect data and the products we sell are used in alot of hospitals so give us a chance and on top of that the people that are  calling and not informing you of the demo they have been fired yes we push people to buy our producs but everyone who is selling something does that its there job so just give the company a cahnce and also after we call you about the prize and we do the big draw we get rid of your number sorry if you are getting calls i will talk to my boss who is the nefew to the owner and we will get this all fixedsorry for all the inconvieniance
 

worker

i work for heathteck we do not scam anyone
all we do is call if you win a prize from helping us collect data and the products we sell are used in alot of hospitals so give us a chance and on top of that the people that are  calling and not informing you of the demo they have been fired
yes we push people to buy our producs but everyone who is selling something does that its there job so just give the company a cahnce and also after we call you about the prize and we do the big draw we get rid of your number
sorry if you are getting calls i will talk to my boss who is the nefew to the owner and we will get this all fixed

sorry for all the inconvieniance
 

anisia

The problem I had with this company is that they called DOZENS of times, at very inappropriate hours (like between 9-11PM). They always asked to speak to my spouse after he answered their survey, and would not say a word to me about why they were calling. If I asked if I could take a message, I was hung up on, and not just once. It came to a point where I became rude and obnoxious right back. No matter how many times I asked them to stop calling, they kept calling back until I yelled "f*ck off!" into the phone and hung up on them. Enough really is enough.

As for those of you who work there, I'm sure you're not all bad. But, a lot of the comments made by "Healthtek" employees on this site are just as obnoxious as the calls themselves. IF YOU ARE PROFESSIONAL, it does not serve you well to call your criticisers "idiots" or any variation thereof. That's no way to win any customers or a good score with the BBB. It also doesn't shed a good light on you when you call down other/previous employees or b*tch about how hard your job is. Most people work at jobs they don't love, and work just as hard as you do.

Have some respect for the people you're talking to, and they won't feel harassed, or like they're being pressured into a "scam". I'm sure your products really are great, but they're out of most peoples' budget. Remember that people are sensitive to pressure and will become very defensive (or offensive) when pushed, and they will NOT forget how you made them feel. If you're a salesperson and you make someone feel anything but great, they WILL complain about you to all of their friends, and not because they're b*tchy a**holes, but because they're both venting and protecting their loved ones.  This goes for everyone. Take responsibility for what you do and say, and have respect for others. It's simple.
 

wtf is wrong with these ppl?

9 days ago heallthtek contacted my mother-in-law and told  her that she had won a 2 night stay at a hotel but they would need to come by her house to drop it off.  when the sales boy got there he proceded to force an air purifyer on her. then he told her that if she could get him more appointment he would give her $50 for each successful appointment, so stupidly she sent the guy to my house.  when he got here we sat through a 3 hour demonstration and then he pressured us into buying the vacuum and the air purifyer thing, he also told us the same dael  about the $50 appointment thing, so we gave him our sisters number...he never showed up. after all the paperwork was sighned and all was done the salses boy made me talk to his boss, who was sitting in the bar across the street from my house and was obiously drunk, the "boss" asked me a bunch of odd questions that made no sense what so ever. 2 days later we tryed to give the stuff back but they would not take no for an answer they told us that they would give it too us for 6 months free, and at that point i realized that the whole thig was messed right up.. he came back to our house numerous times saying that our paperwork wasnt done right, and finally today i found this web site and decided to return the WAY over priced vacuum and air thing. thank God that i found this just in time because they have a 10 day return period, so luckly i found this before my 10 days was upp or id be stuck with this scam for a long time.
 

anon

same as all the other above.. wife answered survey, got the call telling us that we won a vacation for 2 nights/3 days or a auto detailing kit. I chose the detailing kit and was told that an agent would drop it off within 30 mins. The lady on the phone said that we'd have to participate in a quick demo of a product prior to receiving the gift.. I told her that no one was coming in our house. When he came here I told the sales guy that no one was coming in as we were all sick (true) and that I just wanted the prize. He put me on the phone with his manager and he tried to sell me that the sales guy got paid to show me the goods.. no dice, I looked at the detailing kit and said I'd forfeit the gift.. end of story with this company, no way your getting my cash.
 

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