all these Reps told me a different story, I said I wanted to speak to the Manager, then switchboard told me they had two!  I informed them I just wanted to talk to ONE  person, the origional Rep we first delt with, here in my home!  Phone calls back and forth from all these reps!  It was harrassment, confusing and made me very angry and upset with this company and how it conducts business!  I guaranteed that the amount would be paid in 30 days by Bank Draft, they told me I said cheque, they said no, I said Bank Draft I asked one of the so called managers if he knew the difference between a bank draft and a cheque!  He said to us, they are all the same!  I worked as a Supervisor in a credit union for many years so I told him the difference!  They were extremely snoopy and tried to be overbearing!  Then on Friday, I received a threatening letter from Lend Care, their finance company, (who charges 29 1/2% Interest) and if I didn't pay for both machines by Apr. 24/2011, I would be charged with N.S.F. fees, other misc. charges!  They will not give me back my old Filter Queen, or the deposit I made and take back their machines either!  I checked on Google to see what info they had on this company, called their U.S. office to put in complaint to their C.E.O!  They gave me the run around and said they would put me through to Customer Service, I left a message for them to call me back regarding this issue and the way their employees conduct business!  I won't hold my breath waiting for the call, as I doubt I will hear back from them!  What do I do now?  Forced to pay for machines that I don't want and then have to keep dealing with them for parts, filters, etc!  If anyone can give me any advise regarding this upsetting issue, I would greatly appreciate it!  I have also threatened them with legal action, the Manager said go ahead and good luck!  I would not reccomend anyone buy anything from this company because of the way they pressure you to buy their product, the lies they tell you, how they pass the buck to all these sales reps and then threaten you with a nasty letter and phone calls galore!  I called about who I should be paying, they changed the rules and told me I was now dealing with their finance company from now on!  I called the origional sales rep regarding this and she wouldn't return my calls!  I also had one of the so-called Managers hand up the phone in my ear!!  That is no way to conduct business, their business practices are immoral, unethical and dishonest!! :(  I do like the vacume except that the power cord is way to thin and gets stuck in the power head if vacumed over! )  The  power cord does not roll up inside the machine and the attatchment used for getting into small places could be easily ripped right off the canister when unwinding the cord manually!  It happened to my other Filter Queen vacume when someone was using it to clean my home!  The vacumes have an attached tool holder which sits on top of the canister, it is made of weaker plastic than my old one, the vacume hose is not made as well either!  This comany and their employees are a bunch of crooks!  Oh, I did get a gift from them, a car cleaning kit, which they said I won in a weekly draw(which I wasn't told about) just so they had a way to get their foot in the door and what a sob story they tell you to get you to buy the machine!  They have all crossed the line as far as we are ,but they will still conduct business the same way for years to come!  SO BEWARE FRIENDS, DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY!  Wish me luck in any further dealing I have with them, I am going to need all the help I can get!  I am so happy they have this info on Google and a place where people can type their complaints!  The best advertising you can get is by word of mouth, it travels faster than wildfire!  So please pass this info here, to other people to warn them and not get taken advantage of like I did!  I am also a physically disabled person and will be for the rest of my life!  It was the first time I ever let a sales person in my home and it  will be the last time too!!  I learned my lesson the hard way!

I also have been bothered by them. The guy came up about the polution in my town.That he had three short questions. My neighbour was with me and said that she won't answer any, that it's trouble. I got a call a couple of hours later to say I won. Could  they deliver the prize now, that the rep. was in the neighbour hood. A time was made for 4 o'clock, a no show. At seven in the evening the same woman phoned to say he wasn't able to make it at four how about now. I said no, ended up four the next day we will try again. ( really wanted the hotel package for my boyfriend)I say to the woman to have the guy call if he'll be late, okay says she. Well four comes around and no guy, he phones at five to say some excuse and he's here in the neighbour hood can he come now. He sounded like he was stoned or drunk, but who am I to say. Okay is my answer,it is still light out. Well six rolls around and still not here. I'm skyping my daughter and we're talking how he keeps trying to come when it's dark. I am of two minds. He's to stoned to get his s**t together or he's here to case the place out and ??.I turn my lights out keep talking to my daughter. The guy shows up just before seven. I let him keep knocking, then he leave's and starts to phone. They keep phoning, won't leave message. Pain in the a**. Went to googel them and it says nothing about them, just a lot of salesmen wanted.

They just keep calling my husband's new cell phone number.  Tried to connect with Kelly Murphy and was disconnected both times - it is Filter Queen.

I agree that is why I will be going to the interview, not a presentation like the others stated, I was not asked to bring pen and paper, just a copy of my references

As for more negative comments then positive, people do not like to say positive things and only dwell on the negative. I have dealt with these people before and most of the staff is very pleasant. Although the time can be long, the girls all tell you you do not have to buy it and it doesn't take to Long which means it's not too long. Lol they don't actually tell you a time. I feel
Bad for the staff though who probably encounter some pretty mean people. So do everyone a favour and treat others the way you would want to be treated. Plus as someone else said healthtek has been around longer then most of you are alive, only a dozen or so negative comments, sounds pretty good to me

Lol people should just chill and let these people do their job.

We do our to best accommodate all customer requests, and I apologize that you felt stonewalled. We would be happy to tell you exactly what the charges were for. Please give the head of the Department, Kelly Murphy a call @ 1-+1 800-834-6850.