Comments on (519) 618-1100

50.00%
Spam Score
0 complaints this year, 64 total complaints

0 complaints this year, 64 total complaints

Comments on (519) 618-1100

Sample complaints we have found for (519) 618-1100

Mark D.

This company (Dr. Green Lawn Care)continues to call even after asking to be removed from their list.
 

Steve

i got a call from this number and at first i was pissed because it was during dinner and it was the 3rd call that day, but i spoke with a very nice guy who explained how they do their calls and what they were all about.  I ended up signing up for their services for the springtime.  
It turns out that it is a family business and they really know what they are talking about when it comes to the lawns!
Also, for all of you that are getting soooo angry at this company, just relax and politely ask them to take them off the calling list and im sure they will.  If you get multple calls, then just ask to speak with a manager and they will do it.

happy trails
 

Bob

This number calls 2-3 times EVERY day.  Most times we ignore it but even if we answer, there's no response from there end.I suspect there's more to this than a simple telemarketing scam.
 

Pankaj

Just finished speaking to Jen(2nd Jen at the Company), Employee#7738 at 1-877-DR-GREEN (1-+1 877-374-7336), head office in Mississauga (3120 Wharton Way, Mississauga, Ontario, L4X-2C1) after receiving two telephone calls this morning from (519) 618-1100 after reassurance there would be a moratorium on telemarketing calls to my home after 5 pm yesterday.  See my previous post from yesterday.

I advised her that there was widespread discussion over the Internet and thought given to launching a Class-action complaint through the Better Business Bureau, Commissioner for Complaints for Telecommunications Services (see previous post with a hyperlink to http://www.ccts-cprst.ca ), as well as the Consumer Protection Branch of the Government of Ontario, Ontario Ombudsman, etc. as well as consideration of enforcement through legal means (ie. legal action) against Dr. Green Lawn Care.

I have already filed a complaint with the Commissioner for Complaints for Telecommunications Services with the following reply:

"Thank you. Your incident tracking number is: 99010100004233. Please record and retain this number for future reference. The complaint process begins the next business day after we receive and analyze your complaint."

I recorded the conversation and also advised Jen that I was doing so (very much like their standard intro message preceding my dialogue to Jen stating that my conversation was being recorded by them)

I gave her my first name and telephone number. She informed me that she would be speaking to her Manager immediately and calling the Cambridge Office to ensure I do not receive any further calls.  I asked who her manager was and she replied it was Patricia but hesitated to give me her last name when I asked for it. She then checked with her Manager to see if it was OK to give her last name and after checking, informed me that her Office Manager's last name was SOBEL (ie. Patricia Sobel).  I also asked for the President/CEO of the company and was advised that her name was Lorraine van Aastrecht (spelled for me by Jen).  I asked Jen if she needed the employee number of the other Jen, she declined and said there were only 2 Jens in the company.

Here is more information on this company:
http://800notes.com/articles/News.aspx/9H3qdckOjQDusAjKSBp--A

I have already signed up with the following Do Not Call service  through the CMA (Canadian Marketing Association) which ought to be valid till Sep 2008 when Bell apparently handles the watered down Do Not Call Registry (since they lease lines/800 services to these companies and Telemarketing is revenue for them; it's even more farcical that they charge end-users for blocking this service - perhaps they ought to be legally challenged for charging for this service which is their creation - sounds like conflict of interest - kind of like a doctor owning a Pharmacy and telling patients they need this or that medicine to be purchased only at their Pharmacy)

You may remove yourself from mail/fax/tel call lists from member organizations that are a part of the Canadian Marketing Association:
http://www.reddotcampaign.ca/
I am sure that many others are not a part of this organization since Phone Lists can be harvested with web crawlers and PhoneCDs that are readily available in the marketplace.

Good luck to the rest of you.  Hopefully you will follow my own example of proactively creating an auditable paper trail (in a public forum like this) of your experiences.  You can create a lot of paperwork for an unethical company by lodging formal complaints and then letting lawyers handle the "evidence".  Many lawyers would gladly work pro bono if they realized that they would go after a company and shut it down with a well-orchestrated class-action suit.
 

Steve

i got a call from this number and at first i was pissed because it was during dinner and it was the 3rd call that day, but i spoke with a very nice guy who explained how they do their calls and what they were all about.  I ended up signing up for their services for the springtime.  It turns out that it is a family business and they really know what they are talking about when it comes to the lawns!Also, for all of you that are getting soooo angry at this company, just relax and politely ask them to take them off the calling list and im sure they will.  If you get multple calls, then just ask to speak with a manager and they will do it.happy trails
 

jen

Calling repeatedly - 9 times per my call display since the last time I deleted it... and 10 times before that.
 

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