Sample complaints we have found for (519) 618-1100
William
I am getting calls non-stop from these guys. I am not sure if they are desperate or going under....but their sales people are way out of line..further to that; I have read posts on this link by actual employees of this company lashing out at peoples complaints? This is unreal. I had a conversation with a man from Dr.Green the other day when I picked up and he treated me nothing more than that of a cow in a pasture as if I had no other place or smarts other to be fed his sales pitches. Fact is; I do use a lawn care service and I have for years. I will say it is one of the larger ones not being Weedman, Great Lakes etc. I have trusted their knowledge to simply provide me results and answer my questions and they do so with a smile. To my surprise, last night Dr.Green provided me with information AGAINST the company I use (why would you do that in hopes of prospecting a new sale?)including a statement I believed to be false in saying that Dr.Green actually supplies them with the products they use....that being said, I called the Field Manager in London whom I have dealt with many times.... and no, I do not call a mass 1-800# in hopes of him returning my call... I have his CELL phone number and have for as long as I have used them. When I presented him with this information this was his response "Bill, I am happy you called me... how is the winter going for you? It is not my job to comment on other companies and competition, it is my job to ensure you are getting the best value in your services and investment, I can tell you that statement is un-true, but I am sure they are a proffessional company that knows what they are doing....." That being said, I trust him entirely that Dr.Green's information was faulty and I advise you to BE AWARE of these calls. Why does my lawn care company so easily dismantle the information I have gave him without any worry or concern of false or misleading information? because they must get it ALL the time!!! thats why. I have tried to call Dr.Green back many times today with no answer, and I am not surprised. I am sure my company would not want the attention on this site so I will not provide their name... my wish is that for all you people who see results in using services, I hope you gain a relationship like mine and not fall for Dr.Greens sales pitches......CALL YOUR PROVIDER.
Pankaj
Just spoke to Jen, Employee#8602 at (519) 624-8809 4:20pm 10Mar2008 to notify her than an investigation from the Consumer Protection Branch of the Ontario Government was underway of Dr. Green Lawn Care. She indicated that my number would be removed by 5 pm today and she would speak to one of her managers about looking into the automated Sales Calls made by their computer systems. I advised her that I have been receiving an escalating number of calls from their company with no human operator on the other end. Previously I was receiving 2-3 calls per day - today I have already received 6 calls between 8am and 4pm. It is clear that they are in the midst of a massive marketing campaign to earn business for the Spring season and have an overzealous marketing arm. I also advised Jen that should the phone calls continue, I would also launch a formal complaint against their company and perhaps embroil them in a very expensive legal case of telephonic harassment.
lucas
i work for Dr. green u should not be so hard on the people here....they are young students just trying to make a buck...and it doesnt help that when we call u...u swear at us tell us to rot in hell..shove the phone up our a#$#'s, start pressin all the numbers on ur phones and verbally harass us more then we have ever done to u. if u r nice to the person u talk to they will gladly take u off the list but if you yell at us do u think they r gonna do what you want....so dont bad mouth the company unless u have had there service and are generally not happy with the service.it is not the people you talk to who harass you it is an automated dialer and i am sincerely sorry if you did not want a call....you should teach your children not to give out ur address. my apologizes form the company.
maryann
We receive many calls as well. The company "Dr. Green Lawn Care" is in Cambridge and is also listed on the web as a Waterloo address. I suggest we all call (519) 624-8809 or (519) 624-5406 and complain and report them to Bell. If enough of us complain maybe they will do something. I also suggest asking to speak with the owner and telling them an ad will be placed in the newspaper that they have the worst customer service in Ontario.
Good luck
fin
Yes, this number calls at least 6 times a day. There is no response when answered.Can we frustrate them? Why do we not call Dr Green Lawn Care and ask for a free quote for lawn care. When they show up do not answer the door.
Comments on (519) 618-1100
Sample complaints we have found for (519) 618-1100
William
Pankaj
lucas
maryann
Good luck
fin
Bob
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