Sample complaints we have found for (519) 618-1100
fin
Yes, this number calls at least 6 times a day. There is no response when answered.Can we frustrate them? Why do we not call Dr Green Lawn Care and ask for a free quote for lawn care. When they show up do not answer the door.
Bob
This number calls 2-3 times EVERY day. Most times we ignore it but even if we answer, there's no response from there end.
I suspect there's more to this than a simple telemarketing scam.
Pankaj
Just finished speaking to Jen(2nd Jen at the Company), Employee#7738 at 1-877-DR-GREEN (1-+1 877-374-7336), head office in Mississauga (3120 Wharton Way, Mississauga, Ontario, L4X-2C1) after receiving two telephone calls this morning from (519) 618-1100 after reassurance there would be a moratorium on telemarketing calls to my home after 5 pm yesterday. See my previous post from yesterday.I advised her that there was widespread discussion over the Internet and thought given to launching a Class-action complaint through the Better Business Bureau, Commissioner for Complaints for Telecommunications Services (see previous post with a hyperlink to http://www.ccts-cprst.ca ), as well as the Consumer Protection Branch of the Government of Ontario, Ontario Ombudsman, etc. as well as consideration of enforcement through legal means (ie. legal action) against Dr. Green Lawn Care.I have already filed a complaint with the Commissioner for Complaints for Telecommunications Services with the following reply:"Thank you. Your incident tracking number is: 99010100004233. Please record and retain this number for future reference. The complaint process begins the next business day after we receive and analyze your complaint."I recorded the conversation and also advised Jen that I was doing so (very much like their standard intro message preceding my dialogue to Jen stating that my conversation was being recorded by them)I gave her my first name and telephone number. She informed me that she would be speaking to her Manager immediately and calling the Cambridge Office to ensure I do not receive any further calls. I asked who her manager was and she replied it was Patricia but hesitated to give me her last name when I asked for it. She then checked with her Manager to see if it was OK to give her last name and after checking, informed me that her Office Manager's last name was SOBEL (ie. Patricia Sobel). I also asked for the President/CEO of the company and was advised that her name was Lorraine van Aastrecht (spelled for me by Jen). I asked Jen if she needed the employee number of the other Jen, she declined and said there were only 2 Jens in the company.Here is more information on this company:http://800notes.com/articles/News.aspx/9H3qdckOjQDusAjKSBp--AI have already signed up with the following Do Not Call service through the CMA (Canadian Marketing Association) which ought to be valid till Sep 2008 when Bell apparently handles the watered down Do Not Call Registry (since they lease lines/800 services to these companies and Telemarketing is revenue for them; it's even more farcical that they charge end-users for blocking this service - perhaps they ought to be legally challenged for charging for this service which is their creation - sounds like conflict of interest - kind of like a doctor owning a Pharmacy and telling patients they need this or that medicine to be purchased only at their Pharmacy)You may remove yourself from mail/fax/tel call lists from member organizations that are a part of the Canadian Marketing Association:http://www.reddotcampaign.ca/I am sure that many others are not a part of this organization since Phone Lists can be harvested with web crawlers and PhoneCDs that are readily available in the marketplace.Good luck to the rest of you. Hopefully you will follow my own example of proactively creating an auditable paper trail (in a public forum like this) of your experiences. You can create a lot of paperwork for an unethical company by lodging formal complaints and then letting lawyers handle the "evidence". Many lawyers would gladly work pro bono if they realized that they would go after a company and shut it down with a well-orchestrated class-action suit.
Bob
Rick
I was called many times from Cambridge this winter by a "Mr. Dunkel". I asked him to take me off his caller list. He didn't and kept calling. I was polite but kept saying "I do NOT need any lawn services". They came out to my property on April 29 and the lawncare technician says to my wife who happened to be outside "you already have had your lawn sprayed" She says "yes, we don't need any service". We got a bill shortly after for $77.95. I called their Mississauga headoffice and explained to the manager who said he would canel it. I just got another bill. I called the Mississauga office today (1-+1 877-374-7336) and got Carolina on the phone who says I ordered the service verbally in April when Mr. Dunkel called me on the phone. I answered her with "I didn't order any service". She said the $77.95 was for the technician to make a house call even if he didn't perform any service. Then she says lets split the bill in half and you need to pay $39.00." I said I don't need to pay anything. Then she says "okay I'll be sending it to collections tomorrow. I asked to speak to a manager and she says shes too busy, needs to take other calls and hands up.So should I do with this situation and the Dr. Green company.
Abdul
This company is a total joke... STAY AWAY... As of today I'm a former employee
Comments on (519) 618-1100
Sample complaints we have found for (519) 618-1100
fin
Bob
I suspect there's more to this than a simple telemarketing scam.
Pankaj
Bob
Rick
Abdul
Do you have a comment about (519) 618-1100?