Sample complaints we have found for (519) 489-0021
Elle2929
I had the same problem and called Bell. They told me to call the CRTC.
kennysgirl
well phoneguy...up yours...my BIL has had these same charges on his phone bill....he neither made nor accepted any collect calls...it is a scam...maybe YOU are behind it.
Ontario - Ministry of Consumer Services
Phony telemarketers cheat Ontario consumers out of millions of dollars each year. While you may not be able to avoid all unsolicited calls, you can learn how to spot the ones that may be a fraud.1-900 Numbers Any time you call a 1-900 number, be aware that:?You are paying for the call ? often at a minimum charge of about $35.?Area codes 1-900, 1-976 and 1-809 have a similar minimum charge.?The promoter gets a portion of the money from each incoming call.?Pay-per-charge numbers are used by legitimate businesses to charge their customers for information services; however, such businesses tell you about the fee upfront.?One scam artist often sells to another the names and telephone numbers of people who?ve lost money.?If you are concerned, you can order a call-blocking service from your telephone company that restricts your phone from making certain types of calls. Don?t confuse 1-900 numbers with toll-free numbers, which allow consumers to contact government and business offices without paying a long-distance charge. Toll-free numbers begin with area codes 1-800, 1-888 and 1-877.Two 1-900 Number ScenariosScenario 1His pager alerted the man to call an odd-looking number beginning with 1-900. He called, then sat through a long information message about health. Before he spoke with a live person, the line was automatically disconnected. Shaking his head, he hung up.A few weeks later, he received a telephone bill for $35 with the 1-900 telephone number he had dialled earlier in the month beside the amount.Scenario 2The newspaper ad said to dial the 1-900 number splashed across the page in bright red print to win a trip to Mexico. "All you have to do is call!" It sounded simple enough.The consumer decided to take the plunge. After all, what did he have to lose?He dialed the number and waited patiently for the lengthy information message to end. But before he could speak with someone, the line was automatically disconnected. He hung up.One month later, the man?s telephone bill showed a $50 charge for the 1-900 call he had placed.http://www.sse.gov.on.ca/mcs/en/Pages/Scams_Telephone.aspx
wld_one
This number called twice within 1 minute and my son answered the phone. Each call cost me $39.95 as it was a collect call from some credit card company. He did not accept the charges yet I was billed for each call, the first lasting 3 minutes, the 2nd call lasting 5 minutes even though they came in 1 minute apart. $40 for a collect call ... charged through my phone company (who removed the charges when i called to find out what the charges were for) by a Company called Triton Global Business Services Inc in Calgary. How can charging $40 for a collect call be legal.
Daphne
I have recieved 9 call calls in one day totaling $402.66 and I never answered the phone. How can this be legal? Now they are threatning to take me to collections. Don't you have to be home inorder to accept a collect call and why would I talk to them for 12-13 minutes??
cym
Billed $39.95 on my Telus phone bill for a 9 min collect call @ 10:13pm. We are a business and are only open 8-5 mon-fri. Telus removed the charge and said that it was a thrid party billing and they would remove it but the company will be sending me a bill. As noted in other posts the guy didn't care at all. Rather said he would take it off but it was my problem. I said this is fradulant and no he had no reply for that other than once again telling me he would take it off my bill, but acting like it was a legit charge.
Comments on (519) 489-0021
Sample complaints we have found for (519) 489-0021
Elle2929
kennysgirl
Ontario - Ministry of Consumer Services
wld_one
Daphne
cym
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