Posted on January 13, 2015 Caller type: Telemarketer Location: Canada
hey guys those calls came from a company called Famtel in Barrie Ontario. i know because i used to work there myself. they are a legit company and they are affiliated with RBC (as well as Amia). personally i thought it was f*cked how they have us play scripts to you people under the guise of a real human and i'm sorry if it was me who called any of you. we can start/stop the script (press 9) and play variations of the same message to further conceal the lie. if you gave these people your info don't worry about it, it's not actually a scam, just really really disrespectful business conduct. if i were you guys i'd leave RBC since they feel it's ok to treat their customers like idiots/marks.
shoutouts to andrea for firing me, i know it was because i burst into that boardroom with the "higherups" from montreal and said i had to leave because my girlfriends little sister was missing. f*ck you you fat f*cking whore. breagh and joe are cool though.
peace
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Sample complaints we have found for (519) 266-6839
more upset
Yep there it is Jason Currie same deal from Vancouver phone number (778) 383-3383 back in 2011. Same voice same routine, girl asks for a specific name then Jason jumps on the phone....spearing, spearling, currie......I am hunting you now....Jason.......
Karla
Called my cell too on a Saturday morning. When I answered I heard what seemed like a woman's voice about to say "hello", but didn't finish. Silence after that.
Banana
Lady asked to speak to me, then when I said that's me, a guy started speaking. Said he's calling about a "card protector" service. That if I spell out my full name and give him my info that for 30-day trial period I will be protected from my information being misused. He claimed to be calling on behalf of royal bank.
Employee
Famtel is a company that specialize in telecommunications marketing. RBC, Royal Band of Canada, is one of the clients that we call on behalf of. RBC hires many companies under contract to promote the products of RBC's choosing. RBC provides these companies with first and last names, phone numbers, and addresses of card holders they wish to have called. No other information is shared with Famtel, but I cannot speak for the other companies.The products that Famtel may call you about include but are not limited to Info Protector and Credit Alert. Both of these products are linked to on the RBC website, along with the means to get any and all information about these products. As for fear of fraudulence, these are legitimate offers being made, and at no point is any banking or confidential information requested.The flow of the calls you may receive from Famtel follows this order:Introduction (Famtel employee informs you who is calling)Sorter (leads to the product explanation, asks if you have measures to protect yourself from identity theft (Info Protector)/ if you have seen a copy of your credit report recently from either one of the credit bureaus (Credit Alert))Pitch (the product is now described, questions/concerns are welcome, will tell you that in order for you to begin your free trial you need to verify your first and last name)Address verification (the welcome packages/ credit report and score are sent by physical mail, Info Protector can be sent to an address not on file if requested, but Credit Alert can only be sent to the address on file as it has confidential/ personal information included)*Date of Birth (only for Credit Alert as you can not request a credit report for "Name", but need to make sure that it is indeed for the right person, thus the need for a DoB)Enroll (here the product is recapped and you are asked to give your permission to start your service in the product you are being called for)*Enroll 2 (only for Credit Alert, asked for you permission for the provider of Credit Alert, being Intersections Inc., to obtain a copy of your credit report for your review, which is an automated process so that your information remains private and confidential)End (you are thanked for you time, welcomed to the service, and the call promptly ends)Personally, I am genuinely surprised that none of your concerns have been previously addressed by either an employee of RBC or Famtel, and for that I do apologize. Hopefully this helps to clear up some the the confusion, and if you should have any further questions, please, do not hesitate to ask.
Stephen
Got a call from this number, didn't pick up
upset
Jason, you're back I see. I thought I had got rid of you a few years ago. That was Vancouver remember, so now it's Kitchener / Waterloo area. OK let's see how much of a problem I can create for you. You call , what 4 or 5 times a day, claiming to be with the Royal Bank of Canada. Don't think so! I am guessing Famtel. So tomorrow should be an interesting day for you. Scumbag!
Comments on (519) 266-6839
former jason spearing
Posted on January 13, 2015Caller type: Telemarketer
Location: Canada
shoutouts to andrea for firing me, i know it was because i burst into that boardroom with the "higherups" from montreal and said i had to leave because my girlfriends little sister was missing. f*ck you you fat f*cking whore. breagh and joe are cool though.
peace
Sample complaints we have found for (519) 266-6839
more upset
Karla
Banana
Employee
Stephen
upset
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