Comments on (514) 890-8808

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0 complaints this year, 9 total complaints

0 complaints this year, 9 total complaints

Comments on (514) 890-8808

Sample complaints we have found for (514) 890-8808

Mars

 

Parminder

I received a bill from Bell for 56.44 for this number (514) 890-8808...what the hell is this and if bell does not who they are how can they collect money on their behalf and pay them
 

Joe

Just got my bill from Northern Telephone and (514) 890-8808 was listed as a "chargeable message" for 56.44.  The first person I spoke to at N. Tel told me I had to resolve the issue with the company that billed for the service.  I told her it was not my mistake and I wasn't going to deal with it.  Her supervisor was much more helpful- she called the number and then followed up to another number.  I believe at this point she was speaking to a rep at a company called techsos.  They said the call had been authorized by a person whose name I'd never heard and who has no connection with me or my phone.  The Northern Tel supervisor then credited my account with the disputed charge and asked me to call 1 +1 855-675-8289 and officially tell them to remove my phone number from their list of clients.  It would have been a long expenditure of time trying to deal with the rep from techsos myself.  I could barely understand him and he could barely understand me.
 

Hing

If you are a Canadian, and have experience problem with auto-payment taken off your phone bill by TechSOS, I suggest you write a complaint to CRTC.ca and get them to investigate.  I have contacted TechSOS several times in the past month and a half and it is all in vain.  I strongly this is a fraudulent company and is ripping off a lot of consumer out there.  Rogers told me it is a CRTC problem or I will have to report to police.I just reported to CRTC.
 

Mars

Same here.  Got charged $56.44 on my Bell bill.  Called Bell to complain and was directed to call 1-+1 888-985-2233.  That number is for Voxtel customer service (http://www.voxtel.com/?page_id=9&lang=en) and interestingly the same number for informationtelcharge.com

Bell also told me that there is nothing they can do.
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Called Voxtel customer service.  Was told that (514) 890-8808 is their client (TechSOS) and that you have to call them at 1-+1 855-675-8289 to get a refund.

Ask Voxtel to block your telephone number for usage on their network.

Sadly Voxtel is only one of the many resellers of bill to phone bill business (premium rate numbers).
 

Hing

I got, so far, 2 months being charged for "collect calls" from TechSOS, each month's charge is CAD$49.95.  I first started reporting this to Rogers on July 25.  I was directed to call 1-+1 855-675-8289 to deal directly wiht TechSOS Online Service.  TechSOS sent me an email to confirm who had accepted the collected call from them.  The name is totally out-of-wack to me.  So I replied and said we want a refund on our Rogers' bill.  Jary of TechSOS, I spoke to, said a cheque will be sent out within 5 - 7 business days.  On August 31, I still haven't received that cheque.  Called again, the same accented male voice answered the phone.  This time he identify himself as Ricky and refused to give me his ID number.  When he gave his name as Jary, the ID was 19290.  He said the cheque was processed on August 25 and I should get it within a week.Today is Sept. 7 and nothing has arrived in the mail.  I called Rogers, I was told many people has the same problem.  But Rogers can to nothing about it.  It is a CRTC problem because they have allowed such third party to charge on Rogers, Bell, etc.  Consumer can only chase after the third party which in this case is TechSOS.  Such third party company can be big ones such as TeleGlobal, 1010 for long distance, etc.   The Rogers rep told me to contact police if I think this problem is a fraudulant practice.I called back 1-855-675-8289 again.  The same male voice answer the phone and he identify himself as Richy this time.  I ask for the company's mailing address.  He said he is from Miami Florida.  I said, but you have collect called us from a Montreal phone number.  He said it is one of their offices.  He told me to wait for another week for the cheque to arrive.This is really a fishy issue to me.  I am going to report to CRTC and/police.  Not juet because of the small amount of money, but because there may be many victims out there and the practice is still allowed to be happening.
 

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