I have been a member for a couple of years, and although I have had no problems dealing with them in the past, the time has arrived. If you are a member, you received an email the other day regarding "special assessment fees". Well, this money hungry company makes bad business decisions and expects us to pay for it?? A supplier that they dealt with, Dream Travels, has gone bankrupt and because of this, Suitelife is asking all its members to pay $399USD by March 30. Supposedly to help with recuperating costs they had to dish out to help out those who booked accommodations with this supplier. I have been sending demanding emails why they expect us to pay this in less then 30 days, when its their fault they don't carry insurance. "Too costly" was the answer on that question. They REFUSE to show their books to their members as to HOW they came up with this amount. I have been fighting with them for the last couple of days, and they refuse. I'd like to get members together and fight this, and after giving them a couple more days, I will be filing a complaint with the BBB (even tho they are not accredited). I will also be going to the media if they don't show the books. We have a right to know where this $399 amount came from. Oh and get this, if you are travelling BEFORE March 30, you have to pay the amount BEFORE you travel....why???
Something is fishy here, and i even accused them of being involved with the bankruptcy of Tonya (Dream Travels). I will see if something evolves with that. Does anyone know of any shows like "Silverman Helps"? Too bad he is gone! But they will be sorry when this goes public.

This is a big scam

Do you mean PRIZE??? So what was your prize? A Niagara falls voucher that promises a vacation,  that you have to pay over $100 to activate plus taxes?? LOL, great price, I mean Prize, learn how to write... you sound just like the scammers that call...

thanks much got "the call"  and between the first sales guy call, ( a guy named "Shawn Parker " -yeah right-with strong Indian accent and call centre background noise LOL) and the second call from " the manager " I googled & found this site.Thanks to everyone for input. Saved me from the scam.   Now operating as SL Vacations / Suite Life Vacations  phone number was 512-879-9942saved that trip to Vaughan, and too bad we could attend the "celebration". I asked if we won, why they didn't just mail me the voucher, and his response was that it was important that it be dignified presentation. Hano meal promise though, maybe that was going to be the "manager's" job.

Looks like they changed numbers again, I got a call from 716-406-8687 to advise me I got a free trip and then the manager called me from 716-332-6622.  They asked me to come to the Woodbridge office to claim my prize and the manager was excited to meet me.  Well why would the manager be calling me from a New York area code and be excited to meet me in Woodbridge.  I was researching the scam on the internet as he was talking to me and kept telling him to just send me the voucher or shove the voucher, one or the other. Needless to say he did not send me the voucher hope he enjoyed the other option.

Pam - thanks for this! We just got the same call today with the same address at 690 Rowntree in Woodbridge, & I got all excited about it because we were going to use this trip for our honeymoon. Instead, after we got the call, my fiance looked up Suitelife and saw all of the complaints here (especially from you, who actually went to the "dinner", etc.) and we were immediately turned off by it being a sales-pitch grab at the end of the day. Also, they sent me an email with the "list of destinations" that we could choose from  and the "confirmation letter' to show us they were legit - the attachments don't open. When you double-click on the attachment, it takes you back to your inbox - tried it a couple of times and I'm not !Why should it take 90 min. to claim a prize? Why do they want to keep you for dinner? Why do they ask you if you make over 70K? So that you can afford the "membership" that they're offering you, that's why.  Glad I didn't go to this thing.  I might call Mariott & complain - or at least tell them that this company is making people very angry out in the world and using Mariott's name to do it...!

When I was engaged (18 years ago) my fiance and I went to a presentation by GEO Holidays. Same concept. And we intended to travel a lot and did over the course of our marriage. They are still in business. Called the ex just now and he still uses it ( he pays the concierge fees and booking fees). We were always pleased with GEO. And they came through for us in an emergency medical situation while vacationing in Aruba which necessitated us buying an additional week in Aruba. It cost us $250 US for a 2 bedroom deluxe condo on the ocean. We skied numerous times in Colorado and Utah and traveled to Disneyland, Mexico, California, France, Austria, Las Vegas and always arranged accommodation through them. I don't know why they present it the way they do in Canada. It does have "SCAM" written all over it and btw we never did take that stupid free holiday. But we did buy the membership. We had the money and inclination to travel multiple times over the course of each year. If you want to travel more than once a year and you think you'll get your moneys worth check out GEO Holidays on the internet. They have a legit product. No, I do not work for them. No, I do not have an Indian accent. No, I would not sign up at this point in my life because I don't have the money to travel. Yes, if you want to contact me to verify my statements, state it in your addition to this blog.   Yes, I have a local number.