I have been a member for a couple of years, and although I have had no problems dealing with them in the past, the time has arrived. If you are a member, you received an email the other day regarding "special assessment fees". Well, this money hungry company makes bad business decisions and expects us to pay for it?? A supplier that they dealt with, Dream Travels, has gone bankrupt and because of this, Suitelife is asking all its members to pay $399USD by March 30. Supposedly to help with recuperating costs they had to dish out to help out those who booked accommodations with this supplier. I have been sending demanding emails why they expect us to pay this in less then 30 days, when its their fault they don't carry insurance. "Too costly" was the answer on that question. They REFUSE to show their books to their members as to HOW they came up with this amount. I have been fighting with them for the last couple of days, and they refuse. I'd like to get members together and fight this, and after giving them a couple more days, I will be filing a complaint with the BBB (even tho they are not accredited). I will also be going to the media if they don't show the books. We have a right to know where this $399 amount came from. Oh and get this, if you are travelling BEFORE March 30, you have to pay the amount BEFORE you travel....why???
Something is fishy here, and i even accused them of being involved with the bankruptcy of Tonya (Dream Travels). I will see if something evolves with that. Does anyone know of any shows like "Silverman Helps"? Too bad he is gone! But they will be sorry when this goes public.

I also did a research and found this name Jeff Drutz and the contact phone is (416) 587-6630. He has a number of (failed) companies and is despicable person to start with. I spoke to him and he was slick and all that but did not want to give me straight answers. In the end he said he is contracted by Suitelife Vacations and he is not responsible for what they do. (so if you are cheated Drutz does not care even though he lined you up to get cheated). What a loser. I wrote to the Corporations Canada about Drutz and Suitelife but none of the companies legally exist!!

same company, same address, different name. Still operating in 2014.-----------------------------------------------------------------------------------------------------------------------------------------We're thrilled to advise you; that both you and your spouse have been selected as FINALISTS for our DINNER, SHOW & DRAW.Chicken Dinner    A table is reserved for you and your spouse.Each selected finalist is guaranteed to receive one of five high valued prizes. Remember that our Finalists Show & Draw is not available to the general public and is for selected finalist only. You're entitled to receive ONE of FIVE High Valued Prizes GUARANTEED.The entire DINNER SHOW and DRAW takes approximately 80 minutes; so once again CONGRATULATIONS!

Interesting reading all these comments about this "SuiteLife Vacation". I also just got a call from someone who claimed she represents this company and that I had won a vacation package. I could barely hear what she was saying because of the background noise. I figured I had nothing to lose and agreed to have her manager call me to provide more details. Apparently to be eligible to claim the prize I must be married, my husband and I must be between the ages of 26 to less than 68 and make around 70k/year and would need to come to Woodbridge, Ontario for an event including dinner which would take 90 minutes of my time. After readin all the comments, I don't think I will waste my time. Plus I really don't think I want to spend 4 days in Niagara Falls and have no plans to spend money on airfare go to Vegas within the next year just so I can stay in a luxurious hotel. Nicole, that is also the address provided to me via email. And the email address from the manager Brian O'Conner is from a gmail account.

Go to http://www.complaintsboard.com/groups/suitelife-members-g4840.html I started a group there if anyone is interested in going to the media.

They are on the list of scams and fraud, they are under investigation. But then they will just change the name as they have done many times before, hard to keep track so be careful, if you win something their should be no strings attached unless they are trying to scam you, why not just be honest and up front with people? Why have to tell them lies in order to trick them into coming to your timeshare, you lose all credibility and ruin it for all other timeshare companies out there that have actually helped thousands of families enjoy a great vacation with amazing prices. These people think they can get away with  it and make easy money, one day they will have to pay the consequences.

Give these poor phone reps a legitimate decent paying job! Seriously, when they call you do that!