I have been a member for a couple of years, and although I have had no problems dealing with them in the past, the time has arrived. If you are a member, you received an email the other day regarding "special assessment fees". Well, this money hungry company makes bad business decisions and expects us to pay for it?? A supplier that they dealt with, Dream Travels, has gone bankrupt and because of this, Suitelife is asking all its members to pay $399USD by March 30. Supposedly to help with recuperating costs they had to dish out to help out those who booked accommodations with this supplier. I have been sending demanding emails why they expect us to pay this in less then 30 days, when its their fault they don't carry insurance. "Too costly" was the answer on that question. They REFUSE to show their books to their members as to HOW they came up with this amount. I have been fighting with them for the last couple of days, and they refuse. I'd like to get members together and fight this, and after giving them a couple more days, I will be filing a complaint with the BBB (even tho they are not accredited). I will also be going to the media if they don't show the books. We have a right to know where this $399 amount came from. Oh and get this, if you are travelling BEFORE March 30, you have to pay the amount BEFORE you travel....why???
Something is fishy here, and i even accused them of being involved with the bankruptcy of Tonya (Dream Travels). I will see if something evolves with that. Does anyone know of any shows like "Silverman Helps"? Too bad he is gone! But they will be sorry when this goes public.

I, too, have never been able to use my 'points'. Every time I have tried to call they don't have any 'avaiability'.$14,000 down the drain.

I just got a call from "suitelife vacations". A heavily accented man called asking for my name. Similar ballot story. Definitely don't remember filling out one of those. The number was 5077160000000. Told me I had to go to Woodbridge. Also a choice of vacation package. Asked whether I was under 68. Really? Do I sound like I am? I'm under 25.  -__-"   He said the manager would talk to me later. When I checked the web for suitlife, the disney channel show came up. Told him that. He told me he couldn't really hear me. Hung up. I called him back. He hung up. Wow. Really?

My wife and I just came back from a presentation at Suitelife Vacation in Woodbridge ON.  Some guy with a heavy accent called me and said I had won a free prize and that I should come to their office in Woodbridge to collect the prize, but that we would have to listen to a 90 minute presentation.  He said that I had filled out some ballot at a Mall over a year ago, although I didn't remember any.  The phone connection was very poor and it was hard to hear.  The prize was a trip to Las Vegas or any one of the 50 US states including Hawaii, or Niagara Falls. He asked whether I was married or common-law, whether we made over $70K, and whether we were between the ages of 26-68.  He sent an email which was then followed up by an email from the "manager" confirming that we would be there, and that if we did not attend by exactly 6:15 pm then the presentation would start without us and that we would be locked out.  We ended up going to the presentation.  It was located in some run down office, on the second floor, staffed by very unprofessional looking people, no "business card" was presented when asked. People showed up after 6:15 pm and they weren't "locked out". After dinner, which we actually liked, they made a presentation to sell vacation weeks, for a membership fee of $15,000 for 99 years and user fees of between $200 to $800 per week.  After we declined they offered 40, 30 year packages and finally 5 years for $5000.  The Saleslady was Indian and seemed hugely disappointed when we didn't buy in.  We left with our promised voucher.  When we attempted to go to www.allsuitegetaways.com/certificate.htm, to redeem, there was no such existent website.  I have left a message with the manager tonight but do not expect to receive any callback.  This is a complete scam.  I will start with a complaint to the better business bureau and then escalate further.  That is guaranteed.  This is straightforward fraud and will be dealt with by the appropriate authorities.  Unfortuneately Canada does not have any teeth when it comes to white collar crime.  If this was the US, they would be in jail.  Do not go if you are called.

well hi guys i got a call today from suite life vacations and they told me thai i won a prize by filling out a ballot at this part of time  i dont trust them but dare to go there  and i appreciate them that they are not scam they really give me free vacations

Go to http://www.complaintsboard.com/groups/suitelife-members-g4840.html I started a group there if anyone is interested in going to the media.