I have been a member for a couple of years, and although I have had no problems dealing with them in the past, the time has arrived. If you are a member, you received an email the other day regarding "special assessment fees". Well, this money hungry company makes bad business decisions and expects us to pay for it?? A supplier that they dealt with, Dream Travels, has gone bankrupt and because of this, Suitelife is asking all its members to pay $399USD by March 30. Supposedly to help with recuperating costs they had to dish out to help out those who booked accommodations with this supplier. I have been sending demanding emails why they expect us to pay this in less then 30 days, when its their fault they don't carry insurance. "Too costly" was the answer on that question. They REFUSE to show their books to their members as to HOW they came up with this amount. I have been fighting with them for the last couple of days, and they refuse. I'd like to get members together and fight this, and after giving them a couple more days, I will be filing a complaint with the BBB (even tho they are not accredited). I will also be going to the media if they don't show the books. We have a right to know where this $399 amount came from. Oh and get this, if you are travelling BEFORE March 30, you have to pay the amount BEFORE you travel....why???
Something is fishy here, and i even accused them of being involved with the bankruptcy of Tonya (Dream Travels). I will see if something evolves with that. Does anyone know of any shows like "Silverman Helps"? Too bad he is gone! But they will be sorry when this goes public.

I have worked for this company for a short time it is in fact a timeshare selling dinner that you attend when you agree to come pick up the prize you win, what people don't know is that every single ballot is called, is a winner providing you meet the qualifications they stipulate, the people calling you are not from Canada they contract a telemarketing office somewhere overseas to make the calls for them  we are told that they really do give the vacation but I never heard of anyone going for it because you have to pay fees and taxes that ends up not work the actual stay in Niagara fall  and they only have Niagara falls giveaways, no other places they say they have Vegas and such but that's not true.  The people selling put allot of pressure because they get paid on commission, and very high commission, so I think that the methods used are not honest but the product is real the time share exists, remember if you are interested in the timeshare, keep saying NO until the end, they will lower the price to the minimum at the end.    

every one is lying except her so b*****t seeing is believing i never went and now i will go and let you all know

My wife and I just came back from a presentation at Suitelife Vacation in Woodbridge ON.  Some guy with a heavy accent called me and said I had won a free prize and that I should come to their office in Woodbridge to collect the prize, but that we would have to listen to a 90 minute presentation.  He said that I had filled out some ballot at a Mall over a year ago, although I didn't remember any.  The phone connection was very poor and it was hard to hear.  The prize was a trip to Las Vegas or any one of the 50 US states including Hawaii, or Niagara Falls. He asked whether I was married or common-law, whether we made over $70K, and whether we were between the ages of 26-68.  He sent an email which was then followed up by an email from the "manager" confirming that we would be there, and that if we did not attend by exactly 6:15 pm then the presentation would start without us and that we would be locked out.  We ended up going to the presentation.  It was located in some run down office, on the second floor, staffed by very unprofessional looking people, no "business card" was presented when asked. People showed up after 6:15 pm and they weren't "locked out". After dinner, which we actually liked, they made a presentation to sell vacation weeks, for a membership fee of $15,000 for 99 years and user fees of between $200 to $800 per week.  After we declined they offered 40, 30 year packages and finally 5 years for $5000.  The Saleslady was Indian and seemed hugely disappointed when we didn't buy in.  We left with our promised voucher.  When we attempted to go to www.allsuitegetaways.com/certificate.htm, to redeem, there was no such existent website.  I have left a message with the manager tonight but do not expect to receive any callback.  This is a complete scam.  I will start with a complaint to the better business bureau and then escalate further.  That is guaranteed.  This is straightforward fraud and will be dealt with by the appropriate authorities.  Unfortuneately Canada does not have any teeth when it comes to white collar crime.  If this was the US, they would be in jail.  Do not go if you are called.

hi if i sign it up . how can i cancel it ? thank you

7 years ago it wasn't called suitelifevacations, sucks to be caught in a lie eh!

Pam - thanks for this! We just got the same call today with the same address at 690 Rowntree in Woodbridge, & I got all excited about it because we were going to use this trip for our honeymoon. Instead, after we got the call, my fiance looked up Suitelife and saw all of the complaints here (especially from you, who actually went to the "dinner", etc.) and we were immediately turned off by it being a sales-pitch grab at the end of the day. Also, they sent me an email with the "list of destinations" that we could choose from  and the "confirmation letter' to show us they were legit - the attachments don't open. When you double-click on the attachment, it takes you back to your inbox - tried it a couple of times and I'm not !Why should it take 90 min. to claim a prize? Why do they want to keep you for dinner? Why do they ask you if you make over 70K? So that you can afford the "membership" that they're offering you, that's why.  Glad I didn't go to this thing.  I might call Mariott & complain - or at least tell them that this company is making people very angry out in the world and using Mariott's name to do it...!