I have been a member for a couple of years, and although I have had no problems dealing with them in the past, the time has arrived. If you are a member, you received an email the other day regarding "special assessment fees". Well, this money hungry company makes bad business decisions and expects us to pay for it?? A supplier that they dealt with, Dream Travels, has gone bankrupt and because of this, Suitelife is asking all its members to pay $399USD by March 30. Supposedly to help with recuperating costs they had to dish out to help out those who booked accommodations with this supplier. I have been sending demanding emails why they expect us to pay this in less then 30 days, when its their fault they don't carry insurance. "Too costly" was the answer on that question. They REFUSE to show their books to their members as to HOW they came up with this amount. I have been fighting with them for the last couple of days, and they refuse. I'd like to get members together and fight this, and after giving them a couple more days, I will be filing a complaint with the BBB (even tho they are not accredited). I will also be going to the media if they don't show the books. We have a right to know where this $399 amount came from. Oh and get this, if you are travelling BEFORE March 30, you have to pay the amount BEFORE you travel....why???
Something is fishy here, and i even accused them of being involved with the bankruptcy of Tonya (Dream Travels). I will see if something evolves with that. Does anyone know of any shows like "Silverman Helps"? Too bad he is gone! But they will be sorry when this goes public.

Got the call saying that I had one a trip to any destination in NA for four adults, or a 5d, 4n trip to Niagara Falls, ON for two adults and two kids.  I'm pretty skeptical when anyone tells me something is "free" because nothing in life is.  I told him nothing is "Free" so what do they want from me.  I was told that they wanted us to come and sit through a 90 minute presentation (give or take 5-10 minutes) that there would be a light lunch and refreshments.  I asked how the trip was "Free".  The caller told me that instead of having commercials in magazines, newspapers, and TV, they have these presentations and their marketing department pays for the "free" trips less air fair and taxes.  We went, we heard, we were definitely intrigued.  Yes, there was a sales pitch, but it IS a business and they want clients.  There wasn't really any pressure though, and regardless of whether or not we decided to become members, we were guaranteed the "free" trip.  Anyone who can't see the value in paying $6000 over five years (if you finance it) to receive enormously discounted travel fares for 25 years ($18,000 for lifetime membership which can be willed to your children/partner/best friend) isn't paying attention or doesn't value taking a vacation.  And we are talking $300USD/wk for resort accommodations that would cost you upwards of $2000USD/wk.  Yes, you are paying a fee to them to use their contacts to get the best rates (and better) possible, but if you like to travel, and plan to travel for your whole life, you can easily do the math.  I don't work for them.  I'm just a curious person who got the call and was willing to (possibly) "waste" 90 minutes of my life to get a "free" week at a 5-star hotel in Niagara Falls, ON.  I find it interesting that those above who are calling this a "scam" haven't been willing to risk the 90 minutes to find out if it is in fact a scam.  The only "catch" was that (being married) my husband and I had to go to the presentation together.  Everyone was professional, polite, friendly, and non-pressure.  If you get a call from SuiteLife Vacations and can spare 90 minutes to go hear the information, do it.  What do you have to lose other than 90 minutes?  I know I've spent more time watching a BAD movie and paid out the nose to see it in theaters.  If  you really don't want to sign up for anything, then don't, just take what was promised to you (light lunch and the "free" trip) and be on your merry way.

This place is still calling people SCAMMING them. They should be reported to the BBB. The address is now 690 Rowntree Dairy rd. BEWARE THIS IS A SCAM!! IT HAS BEEN GOING ON SINCE 2008!!!!REPORT THEM TO THE BBB !!!!!!!!

i'm also getting calls from this "company".  other numbers from "bob dale" could be 7163326622 or private number.  this guy tried to call me like 9 times one day.you should see the email they sent me, a 6 year old could have put it together better:As per our conversation on the phone, attached is the information letter regarding the prize which you have been selected for, Read it out carefully and do respond us back as soon as possible at +716-332-6622attachment:?Congratulations?On being selected to receive a gift from us, Suitelife Vacations in Woodbridge, ONAs our way of saying ?Thanks? for taking the time to learn more about us.You will leave with a choice of 1 of 2 Gifts (Details Below)Gift Option # 15 days/ 4 nights five star hotel accommodations for 2 adults and 2 kids in more than 50 Destinationsof North America or in Niagara Falls, ON.Gift Option # 24 days/3 nights five star accommodations for 4 Adults in Las Vegas, NV.Note: No Processing Fees, No Activations ChargesAir & Taxes are not included.What to expect during your visitYou can expect to see something that is unique, different and revolutionary in the vacation/travel industry. You canalso expect to be treated differently. Our commitment to you is to treat you with professionalism and respect andto provide you with a unique experience that will be both informative and entertaining in showing you the fabulousworld of vacation ownership. The orientation lasts approximately 90 minutes, and no matter what the end result, youare guaranteed the vacation package outlined in this letter, provided you meet the qualifications below, and you canexpect to make a few new friends.What not to expect during your visitIn no way whatsoever will there be any high pressure. We pride ourselves on having thousands of happy families thathave joined our program because they see something spectacular. If you have an interest in joining our VacationFamily, we will help you to become involved at the level that is most comfortable for you and your family.No Pressure! We Promise!!!The Gift is guaranteed to you, provided that you meet and do the following:You or your partner must be between the ages of 26 and 68.You and your partner (if a couple), both must attend the event together.Combined income (if couple), must be $70,000 per year or above, (if single) Individual yearly income must be$70,000 per year or above.As a courtesy, due to limited seating, other couples and uninvited guests may not attend.Children are not allowed to attend as there is no day care.The event will take at least 90 minutes of your time.

Agreed with this post and really unhappy with this company. I did get a response from them regarding the $399 special fee today however still not convinced we should pay this?  What is stopping them from charging another fee later this year or next.

Exactly! Their contracts are air tight and we are at their fee in mcrease mercy. Not happy.

We didn't get a call from this number but at the home show won a key to a car draw and were invited to a 90 minute talk about vacations, same company.  At this location in Vaughan, we got a free dinner and then were approached by a rep who explained how their company worked.  After that got invited into another room for a presentation and later were taken into a private meeting with that rep.  To make a long story short, no key was drawn, but what they were trying to sell was vacation time in any of their hotels at a reduced rate.  The  hotel prices were incredible, but the registration fee to be a member was more than we could afford, over 10M then and there.  When we told them we could not afford it, they tried their best to give us a lesser package, but still we could not afford it.  Well they did promise a gift at the end of the presentation and we drew, a 4 day weekend in any of the cities they had listed where they had their hotels.  We had 3 choices of places, choosing a date a month apart and not on any of them on the US long weekends.  We chose 3 but they weren't acceptable.  Then be chose another 3 which were ok.  They let us know two weeks before if there were accommodations for us.  The first date, no.  The second date, no. And then we got an email saying we would be refunded all our money with $300 in restaurant vouchers.  We said fine, but then another email came to say, they made a mistake and if we wanted to cancel we would forfeit $ 50 from the deposit we sent them, which was over $ 200 in taxes for the 3 nights at the hotel.  We told them we didn't want to forfeit the $ 50 and they would continue searching for the last date.  But later we realized due to a family matter that last date was not appropriate for us and we asked to change it.  They replied they could not change the date, but we could cancel and forfeit the $ 50.  We replied you can write us and tell us that we are getting our money back with $ 300 in restaurant vouchers and then turn around and say it was a mistake, but we can't change the date.  They replied they would honor the refund completely with the $300 in vouchers.  We received our money, in US funds and short $ 8 from the original amount we sent them and $ 300 in restaurant vouchers.  You had to join a Dining Savings Club and could only redeem $ 25 per month for the year, making it $ 300.  Oh and the best thing, they were for US residents only, we live in Canada.  So this experience cost us about $ 8, which we can say we paid for the meal and a lot of frustration waiting for them to come through with what they say we won.  You never get anything for nothing.