This is not a do not call site. For the National DNCL site (Canada), go to https://www.lnnte-dncl.gc.ca/index-eng.

I work for *recycling matters* Community Living Ont, I can say if you want your number off our call list just askin nicely. Ive been working with the company for a few months now. Ive noticed all the people that are complanin are confused with all the companys that ask for donations. There is like i think 10 companys that do this kind of work. We as in community living ont *Recycling matters* get confused with CP. I know when I call someone for a donations and they hang up or accuse me of callin them 30 times a day when I know I havent cuz I have a sheet infront of me that i call and mark off who answers and who says yes and who isnt home and who wants to be removed. As for me Im not on a dailer so I ONLY call you guys twice (unless u say no) every 4 to 6 weeks. Now I have worked on the dailer (computer) a couple of times. We do call you guys for donations once in the mornin and once at night a couple of times a week til we fill a route. So if you guys dont hear us its cuz we are on the dailer then and it takes abit to get to us when you guys pick up. If you hang up or ignore use we have to put you throu as a redail. so if you like us to only call you once jus pick up and say you have nothing or please remove me til summer or fall or even spring or never call me again. All that we ever ask is be nice... I know its stressfull to get so many calls from all of the companys but all that we as in telephone reps ask is please dont spaz on us. I know the office that i work with has had some issues with a driver who wasnt pickin up the donations. It effects us who call for the pick ups badly and we HONESTLY feel bad. it does take alot of work gatherin clothes and small household items to donate (trust me Ive donated before and had the same thing happen where the driver didnt pick it up and i work there LOL) So please give us another chance. It goes for a great cause jus like every other company.

I am trying to decide if you are sarcastic or not.... keep doing it this way?  they call and do not leave messages, and many report getting dead air ... this is not the way to get donations ... they are not doing their charity any favours by calling 5 times a day just to harrass people by making them run for a phone and then  no one talks to them

I got a cold call from the CF people in the summer looking for donations .. when I answered the phone, I had a polite person explain what they were doing etc., and I told them to send a truck over ... I emptied my basement and garage of items I had been hanging onto for years .... I would deal with them again simply because they had their name on the display;  talked to me when I answered;  were courteous, and have not called me since then, which I assume means that they realise that they should wait about a year to see if I accumulated more unwanted items.  They also provided their business card when they stopped by with their phone number and web site so I can contact them .... this is how you collect items for a charity ... well done CF :)

Try to understand what people are telling you ... if you call us 10 times and we do not answer, we do not want to deal with you ... if only we all had fancy phones where we could block thousands of these pestering numbers so that we do not hear a ring at allWe do not care if it is your job or not ... if you know your company called us several times already, not to mention every OTHER company doing the same thing, then you cannot expect us to be all happy about it ... when I have a cold and want to sleep in, I get awoken several times and can't rest ...same as after a long day at work where I deal with clients who also yell at me, I want to relax when I get home ... if I see you called me several times that day and then call me in the evening when I need to get dinner on the table, chores done etc., and you call me AGAIN, do not expect me to be niceand when I say "you call me"  I mean your company ... all these companies care about is making a quota, and do not care if we are busy or sick or just tired ... you make us run for the phone and when we get there, there is no ID on the phone and half the time no one answers... I do not care if your dialler takes a while to get to you... why are you making that MY problem?Give this feedback to you bosses ...tell them what you read here ... we do not answer because we are not interested.... and by the way, not putting the organisation's name on the display when you call is a violation of the CRTC terms and they can get a huge fine ... I am one of those people who reports organisations like yours for violations ... just because you call yourself a charity does not mean that you can bend the rules.

CRTC rules for these people clearly indicates that they are in violation of their rules if they have "unknown" or "private"  as the display ... if they call you and do not display the name of the organisation they are calling on behalf of, you can tell them that you are reporting them to the CRTC and tell them WHY :)  then if enough people report them, they will have to put the name on the display or face a big fine


BUT

You have to take the time to report this ... I do it in an attempt to get this sort of thing rectified ... I have had several fly by night companies call with with no name in the description and saying they are repairing driveways in my neighboughood and would like to give me an estimate ... I told them I was reporting them to the CRTC for violating the rules of cold calling by trying to appear anonymous .. I have not had a call in a couple of months from these morons :)

If I answer the phone when the people calling from this number call again, I will tell them the same thing ... eventually they will stop if they know they face huge fines for disobeying the rules

As per the Do Not Call List website "Community living Recycling Matters" if it is a Registered Charity (it may not be) is legally able to call. As per below...
The exemptions include telemarketing calls made by, or on behalf of:

   * Canadian registered charities;
   * Political parties, riding associations and candidates; and
   * Newspapers of general circulation for the purpose of soliciting subscriptions.

Telemarketing calls from organizations with whom you have an existing business relationship are also exempt. You are considered to have an existing business relationship with a telemarketer if you:

   * Purchased, leased, or rented a product or service in the last eighteen (18) months from the telemarketer;
   * Have a written contract with the telemarketer for a service that is still in effect or expired within the last eighteen (18) months; and/or
   * Asked a telemarketer about a product or service within the last six (6) months....etc.

" If you do not want to be called by an organization—even if that organization is legally allowed to call you—you can ask to be put on its own do not call list. Every telemarketer based in Canada must maintain such a list and respect your wishes not to be called."

If you would like to take a minute to request that your number be put on their Do Not Call list and to voice your complaint where it "may" matter see below...

recyclingmatters @ bellnet.ca

This charity is being run very poorly if this is how they operate/manage their own call center employees. Shame on them for not caring about their own reputation.