I work for *recycling matters* Community Living Ont, I can say if you want your number off our call list just askin nicely. Ive been working with the company for a few months now. Ive noticed all the people that are complanin are confused with all the companys that ask for donations. There is like i think 10 companys that do this kind of work. We as in community living ont *Recycling matters* get confused with CP. I know when I call someone for a donations and they hang up or accuse me of callin them 30 times a day when I know I havent cuz I have a sheet infront of me that i call and mark off who answers and who says yes and who isnt home and who wants to be removed. As for me Im not on a dailer so I ONLY call you guys twice (unless u say no) every 4 to 6 weeks. Now I have worked on the dailer (computer) a couple of times. We do call you guys for donations once in the mornin and once at night a couple of times a week til we fill a route. So if you guys dont hear us its cuz we are on the dailer then and it takes abit to get to us when you guys pick up. If you hang up or ignore use we have to put you throu as a redail. so if you like us to only call you once jus pick up and say you have nothing or please remove me til summer or fall or even spring or never call me again. All that we ever ask is be nice... I know its stressfull to get so many calls from all of the companys but all that we as in telephone reps ask is please dont spaz on us. I know the office that i work with has had some issues with a driver who wasnt pickin up the donations. It effects us who call for the pick ups badly and we HONESTLY feel bad. it does take alot of work gatherin clothes and small household items to donate (trust me Ive donated before and had the same thing happen where the driver didnt pick it up and i work there LOL) So please give us another chance. It goes for a great cause jus like every other company.

so far this morning I have received 4 calls,  I don't answer when I see the number.  I am also on the DO NOT CALL list.  Why does this keep happening?????

I am trying to decide if you are sarcastic or not.... keep doing it this way?  they call and do not leave messages, and many report getting dead air ... this is not the way to get donations ... they are not doing their charity any favours by calling 5 times a day just to harrass people by making them run for a phone and then  no one talks to themI got a cold call from the CF people in the summer looking for donations .. when I answered the phone, I had a polite person explain what they were doing etc., and I told them to send a truck over ... I emptied my basement and garage of items I had been hanging onto for years .... I would deal with them again simply because they had their name on the display;  talked to me when I answered;  were courteous, and have not called me since then, which I assume means that they realise that they should wait about a year to see if I accumulated more unwanted items.  They also provided their business card when they stopped by with their phone number and web site so I can contact them .... this is how you collect items for a charity ... well done CF :)

Recycling MattersWe've given several times and had no problem with pick ups.It helps when you give.

One of the rare #'s when you call back it's actually them.Clearly, it's a rogue call centre or calling staff that's trying to meet a call quota, and their strategy is to call me, provide dead air, leave the line open from their end as long as possible, and get paid for it all. Just another problem that we've created in our world, and actually paying people for it.