This number IS NOT calling on behalf of RBC.
I contacted RBC, and they have no knowledge of this company... any marketing they do, is with a 1-800 number, that is clearly identified on call display as RBC

It is a RBC telemarketing company never trust them or give them private information even if they claim to be apart of a larger parent company such as RBC.

contact RBC website complaints insurance and send them the message.

received a call from Royal Bank, a lady said something in term of credit card fraud. actually i hadn't not idea what she said. she explained twice and hung up without apology.

I have told RBC time and time again I am not to be contacted for marketing purposes.  If they contact me again I am going to directly forward them to the local CRTC office's number.  And lodge a complaint.  There are legislation about this kind of thing and they are NOT following it.As far as the call itself goes: it is NOT a scam as people have suggested.  These guys are legitimately contracted by RBC to offer their services.  In fact, however, they are not contracted so much as RBC gets a commission for them being allowed to sell their product to you.  This is a common thing in the banking world.  RBC has a history of shady practices and this is one.  Look at their recent IT scandal for another.  If I had the option I'd switch my card to TD or CIBC or basically anything not RBC.  I am looking into that now.But to summate: a telemarketer allowed by RBC to call their clients and sell something.  If you're an RBC client then this is legitimate but very annoying and kind of shady dealing on their part.  If you aren't then this is illegal if you are on their do not call list.

So i have been called several times in the past week, Figured as I dont deal with RBC I would call and have number removed.As it turns out. IT'S CASH MONEY Collections.They have had this number for approx 12 months today is May 9th 2013Have a great day everybody  lol

Just got called by this number. Funny, it's a penticton prefix for shaw phones. Even though I'm a RBC client, I'm pretty sure that they are not working after hours and calling from their home. The RBC bank phone line starts with 250-490....SCAM

I got a call from this number, some lady claiming to be from Famtel Solutions. As annoying as telemarketing call centres are, Famtel seems to be a legitimate company. However, I have no idea if this number is actually Famtel's. Anyway, I called RBC and told them I'm tired of receiving telemarketing calls from sketchy companies claiming to be calling on behalf of RBC. The agent was nice, but defensive, claiming that RBC does not make telemarketing calls, while in the same breath saying that Famtel is not one of the companies RBC uses. I pointed out that on their own website FAQ says:

5. What if I no longer wish to receive marketing calls from RBC, regardless of whether I have a relationship with you?

"We are committed to respecting the wishes of our clients or consumers who do not wish to receive telemarketing calls from us. There are two simple ways to add your name to our internal do not call lists:

   You can call or visit your bank branch or check www.rbc.com for information on how to add your name to our internal do not call lists. You will be asked a series of security questions, so that we can verify your identity.
   If you receive a telemarketing call from us, you can ask at that time to be added to our internal do not call lists."

So obviously they do make telemarketing calls. The agent responded, "So you don't want to receive any more of our OFFERS? If I put you on that list, you won't receive any of our OFFERS anymore." Nice try, but no I don't want any more of your "offers."

They hung up on me when I questioned their authenticity.