• JP
    August 25, 2013
    Debt Collector
    DO NOT DEAL WITH THESE CRIMINALS! CBV Collections are known for purchasing old debt files from companies for pennies on the dollar and trying to collect on them. These old debt files are usually already written off by the companies the money was originally owed to. Thus any money you send them goes into their pockets, not to the companies the debts are with. If you think you owe a debt and you want to pay it off, deal directly with the company you owe the money to. If you are unsure then get a copy of your credit report. If CBV are trying to get money from you, the debt will most likely show up on your credit report as written off by the original company.
  • Rich
    February 22, 2017
    They are using different phone numbers, just block the numbers
  • Mae Young
    September 29, 2016
    Debt Collector
    The people using this number are Criminals, they are exploiting the law, do NOT deal with them, do not pay them anything ever. This company CBV collections finds out when a debt has been written off, meaning whoever you owed the money too has give up and filed it as a loss on their tax form .... you no longer owe this money and the company will not seek to collect it.... but CBV pays a 2 cent on the dollar ( IF they collect fee) so they try to collect it, even tho you do not owe it any longer, they will never stop, all you can do is block their number, do not pay them a cent, they are usinbg idiot workers with no clue, like homeless people to get on the phones and lie and bully.
  • A
    July 23, 2016
    I get calls from this number every single day, going on over 2 weeks now. Just an automated voice saying i need to call back about an "important business matter". Have read on several websites now this is a scam.
  • Caat H
    April 30, 2016
    Call three or more times a day. I have a new phone cell number, do not know how they have it. I have blocked the number so they can not leave a voice mail.
  • Legal Beagle
    July 16, 2015
    Debt Collector
    They can call all they want because I don't answer unknown callers, but my fax machine will. If they can't abide by provincial legislation then they can go suck on a egg.
  • DH
    December 9, 2014
    Debt Collector
    yes they call several times in a row, then none for a few days and then call back
    I have read reports that they have been under police investigation before which says do not answer the call as they care scammers too
    also I had a call from the US as well which was probably a routed call
    will not answer or talk to them
    even if they are a collection, they are only 3rd party, if they want to collect anything they need to sue you and they never will cause they know they won't get anything and only a legal bill.
    I have notified my lawyer and he has said to only respond with call my lawyer we are waiting
    also if you talk to them let them know you have contacted the RCMP concerning them
  • Ron
    August 16, 2013
    (778) 328-9992 called me for the last few days aug15 and 16/13 so i reported them to the do not call list complaint dept https://www.lnnte-dncl.gc.ca/plt-cmp-eng i think that this will stop these aholes from phoneing again
  • M
    August 7, 2013
    Telus is a scamming bunch of criminals.
  • Veronica
    August 2, 2013
    Consistently calling me from this number. Pretty annoying. How so we make them stop?
  • Yo
    July 30, 2013
    Debt Collector
    CBV is a collection agency owned by Bob Richards and his business uses a computer system to harass people who owe his clients money. If you want to communicate directly with him, Bob lives at 8337 16th Ave Burnaby BC V3N1S2 (Canada) and his home phone number is (604) 526-9410.
  • Kiara
    August 11, 2012
    You shouldn't answer that number, it's a spam and I got told that if you answer it they will somehow get all your information from your cell. Like bank information, contacts and etc.

    It's not always Telus, I'm with Rogers and I use to get 5 a day but now I'm only getting 1 a day.

    & I'm always getting this unknown callers right before and sometimes right after they call me. I get almost 3 a day..
  • anonymous
    August 1, 2012
    Debt Collector
    I to keep getting calls from this number, I will tell you all what Telus does, if you owe money to them, they will give your file to a few different collection agencies, if you decide to pay the bill to the collection agency, Telus won't say anything else to the other collection agencies that you did pay it therefore you will still keep getting calls from different numbers. Telus is a scam anyways, thats why I refuse to pay them a dime more. I got rid of my cell phone from them and just have a landline and I do not give out my number.

Sample complaints we have found for (778) 328-9992

  • wundering
    8 calls on Oct. 30, 6 calls on Oct 31, 4 calls on Nov 1, 7 calls on Nov 3wtf?They sometimes leave messages saying I owe Telus. Telus says I don't owe them anything. scammers.
  • P.S.S
    heres the site I got the numbers from http://protectingconsumerrights.com/debt-coll ... bv-collections/
  • wearywife
    This company has called me 5 times in the last 2 days.(778) 328-9992. Today I answered the call and first a recording came on that asked me to hold them a live person who asked for someone else. This is a private number that belongs to me and me alone so if they want that other person they are going to have to figure out a different way to get in touch with them. Leave me alone.
  • ashley
    8 missed calls in the past 2 days. never a message! what is up with this!
  • thepitchman
    Found out from one o the reps that the numbers are generated by computer.I phoned them up and told them to stop harassing me. The3rep told me they can't because the calls were done by computer.even got the guys name, Yiannis
  • Darlene
    I keep getting calls from (778) 328-9992.  I am on the do not call list, and recently, as of Oct. 2010 , my number is unlisted. I did this so I wouldn't receive these types of calls.  I checked this number on the web, and it's showing it's a scam. I checked it out because everytime they call my number, they ask for someone new. Please look into this, as it's most disturbing.

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