Great store if you want crap first sold me defective scooter that caught on fire.Now they say on their website it says they have a full service repair shop and asked if they can fix my scooter and they can not and will not cover any warranty. Said I was a dirty Hindu and I broke it.

Cit-e-cycles are scam artists ripping people off.

Mark Moore the owner is a Con Man.

Also as I was in the shop two other people where returning crappy Scooters and Bikes.

Waring these people suck.

(CIT-E-CYCLES) (604) 584-7995 ...SURREY...Same problems with these guys once they got my money no warranty and no support told me to f off and forced me out the door.This is a scummy place and rude people that do not care about you just the money they can make off of the cheap Motorino china scooters.

This company is the worst out there. Sold me a defective scooter that could not make it up a hill. When I tried to return it he called the police on us.This guy Mark is a real rip off artist and will not give your money back. I am reporting this guy to the authorities revenue canada and more just you wait mark. You messed with the wrong woman this time little boy. Warning never ever buy from cit-e-cycles. Mark is a real looser lies cheats and steals money from people the worst company I have ever dealt with.
Read more at http://www.whycall.me/(604) 584-7995.html#gHlojik6qDMdpxad.99

Bought a scooter from cit-e-cycle and it only lasted two weeks before breaking down. The electrical wires melted together and the harness melted. Brought it back and they will not even cover this under warranty. Motorino model paid huge money and it is a piece of garbage. Said it was my fault.what a load of garbage. I was stung with this lemon scooter Mark sold me. Warning never ever go to cit-e cycles in Surrey they are really bad people. Pass this on to all your friends spread the word these guys are the worst ripping of an old retired man like me. Dam it I used all my savings for this garbage bike and look no warranty and was told to suck it up and quit crying by the owner of City-E Cycle. Very poor shop to deal with.
Read more at http://www.whycall.me/(604) 584-7995.html#q4cH1f2saqDZEwJk.99

Bought a Ebike from cit-e cycles in Surrey.A motorino model.What a joke the electric motor stopped working after 2 days of driving.When I returned to get it checked out and under warranty this guy Mark told me I must have driven it hard.What a joke.When I wanted to see the manager **** and he told me to leave and forced me out of the store while pointing a can of bear mace at me.Told me that I was a dumb raghead hindu and swore at me.Told me to go cry to some one that cares.And said all hindus are scammers and dumb. Told me warranty would not cover the damage.Do not trust these guys.Brought the ebike into an other dealer and they told me the was not wired up properly and the whole bike was poorly assembled.What ever $300 later I am on the road.Also found out it was a factory refurbished model that was damaged and shipped to B.C.Every thing you was told about this place & the sales people is true here.These guys are the worst.MARK is a criminal....truly a low life scum bag.

You are the biggest scam artists in Scooter sales.

Just bought my Motorino XPD a month ago and the charger blew and now the batteries are all swollen up.
Now you say I plugged it in wrong.

F you Mark Moore and your sh*tty scooters.

I wish I did a little shopping around before I bought your cheap china made Motorino bike.

And now you wont fix it for us.

Now I know why you pushed the cash deal on us.

Now you wont answer my calls or my girl firends calls.

Never ever shop at this crummy scooter shop in Whalley.Cit-E-Cycles.

(604) 584-7995.Warning never buy a scooter from this a hole.

Bought a Ebike from cit-e cycles in Surrey.A motorino model.What a joke the electric motor stopped working after 2 days of driving.When I returned to get it checked out and under warranty this guy Mark told me I must have driven it hard.What a joke.When I wanted to see the manager **** and he told me to leave and forced me out of the store while pointing a can of bear mace at me.Told me that I was a dumb raghead hindu and swore at me.Told me to go cry to some one that cares.And said all hindus are scammers and dumb. Told me warranty would not cover the damage.Do not trust these guys.Brought the ebike into an other dealer and they told me the was not wired up properly and the whole bike was poorly assembled.What ever $300 later I am on the road.Also found out it was a factory refurbished model that was damaged and shipped to B.C.Every thing you was told about this place & the sales people is true here.These guys are the worst.MARK is a criminal....truly a low life scum bag.

This company CIT-E-CYCLES (604) 584-7995. He is the worst I have ever dealt with sold me what he said where brand new batteries for my scooter and they did not last a hr.Looked in the case and these where clearly used batteries he sold me as new.Then when I returned he said I switched them on him.Screaming at me and calling me a dirty bum.I have never been insalted like this before.This guy is a con man and a rip off artist.I payed him cash so I am going to report him to Revenue Canada.He said it was his disposable income.Good luck with that Mark.I think every one should stay away from this guy and his shaddy company.

Call us all the time begging us to buy a scooter why?

I would just like to say that first of all not everything that is posted that has something negative to say about your so called business is posted by your competition ! Just because someone has a true and valid complaint does not automatically turn it into your competition trying to give you a bad name ! You have no problem doing that all on your own ! So don't try and make it look like someone is trying to make you look bad when your actions or should I say lack of actions (ie customer service) makes you look bad enough and you trying to cover up by saying your competition is out to get you makes you look all the worse ! As I have tried to contact you on many occasions and you have been rude and disrespecting I would not think that any one would have any need to slander you or your so called business as your reputation for the way you mistreat your customers speaks for itself !CIT-E CYCLES YOU ARE THE WORST!!!

This company is the worst sold me a motorino and it can not make it up a hill.Told me it is a powerfull model.What a joke these guys are.Will not retirn my money and got stock with a lemon scooter.Now I hear there are many up set people being mislead by Cit-E-Cycles.And he said it was the best he sold.Con artist Mark Moore and Terry thanks for nothing.These scooters are cheap china made models.Do not believe these con men.I recommend you shop around as I here there are other scooter dealers theat are way better in Surrey.Thanks Tim.

Great store if you want crap first sold me defective Motorino scooter that caught on fire.Now they say on their website it says they have a full service repair shop and asked if they can fix my scooter and.He said no we don't do that than what do you do?And he will not cover under warranty. Crooks at Cit-E-Cycles.