Comments on (604) 584-7995

50.00%
Spam Score
0 complaints this year, 82 total complaints

0 complaints this year, 82 total complaints

Comments on (604) 584-7995

Tory

Posted on August 12, 2017
Caller type: Scam
Location: Canada
Great store if you want crap first sold me defective scooter that caught on fire.Now they say on their website it says they have a full service repair shop and asked if they can fix my scooter and they can not and will not cover any warranty. Said I was a dirty Hindu and I broke it.

Cit-e-cycles are scam artists ripping people off.

Mark Moore the owner is a Con Man.

Also as I was in the shop two other people where returning crappy Scooters and Bikes.

Waring these people suck.
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Debbie

Posted on January 19, 2017
Caller type: Scam
Location: Canada
(CIT-E-CYCLES) (604) 584-7995 ...SURREY...Same problems with these guys once they got my money no warranty and no support told me to f off and forced me out the door.This is a scummy place and rude people that do not care about you just the money they can make off of the cheap Motorino china scooters.
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DEBRA

Posted on March 11, 2016
Caller type: Unknown
Location: Canada
This company is the worst out there. Sold me a defective scooter that could not make it up a hill. When I tried to return it he called the police on us.This guy Mark is a real rip off artist and will not give your money back. I am reporting this guy to the authorities revenue canada and more just you wait mark. You messed with the wrong woman this time little boy. Warning never ever buy from cit-e-cycles. Mark is a real looser lies cheats and steals money from people the worst company I have ever dealt with.
Read more at http://www.whycall.me/(604) 584-7995.html#gHlojik6qDMdpxad.99
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MANNY

Posted on September 19, 2015
Caller type: Scam
Location: Canada
Bought a scooter from cit-e-cycle and it only lasted two weeks before breaking down. The electrical wires melted together and the harness melted. Brought it back and they will not even cover this under warranty. Motorino model paid huge money and it is a piece of garbage. Said it was my fault.what a load of garbage. I was stung with this lemon scooter Mark sold me. Warning never ever go to cit-e cycles in Surrey they are really bad people. Pass this on to all your friends spread the word these guys are the worst ripping of an old retired man like me. Dam it I used all my savings for this garbage bike and look no warranty and was told to suck it up and quit crying by the owner of City-E Cycle. Very poor shop to deal with.
Read more at http://www.whycall.me/(604) 584-7995.html#q4cH1f2saqDZEwJk.99
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Bill Johal

Posted on October 29, 2013
Caller type: Prank Call
Location: Canada
Bought a Ebike from cit-e cycles in Surrey.A motorino model.What a joke the electric motor stopped working after 2 days of driving.When I returned to get it checked out and under warranty this guy Mark told me I must have driven it hard.What a joke.When I wanted to see the manager **** and he told me to leave and forced me out of the store while pointing a can of bear mace at me.Told me that I was a dumb raghead hindu and swore at me.Told me to go cry to some one that cares.And said all hindus are scammers and dumb. Told me warranty would not cover the damage.Do not trust these guys.Brought the ebike into an other dealer and they told me the was not wired up properly and the whole bike was poorly assembled.What ever $300 later I am on the road.Also found out it was a factory refurbished model that was damaged and shipped to B.C.Every thing you was told about this place & the sales people is true here.These guys are the worst.MARK is a criminal....truly a low life scum bag.
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Steve

Posted on September 8, 2013
Caller type: Unknown
Location: Canada
You are the biggest scam artists in Scooter sales.

Just bought my Motorino XPD a month ago and the charger blew and now the batteries are all swollen up.
Now you say I plugged it in wrong.

F you Mark Moore and your sh*tty scooters.

I wish I did a little shopping around before I bought your cheap china made Motorino bike.

And now you wont fix it for us.

Now I know why you pushed the cash deal on us.

Now you wont answer my calls or my girl firends calls.

Never ever shop at this crummy scooter shop in Whalley.Cit-E-Cycles.

(604) 584-7995.Warning never buy a scooter from this a hole.
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Sample complaints we have found for (604) 584-7995

SAM

Sold me a motirino scooter and will not fix the swollen batteries he sold it to me not even 4 weeks ago. Will not make it up a hill and dies out. There is no warranty on these from cit-e-cycles he falsely advertizes 2 year and does not cover any warranty. This is a piece of garbage never buy a scooter from city-e-cycles they are crooks. Also the replacement batteries he supplies are for alarm systems not scooters. I also looked at the year on mine and it was a 2011 sold as a 2013 model. Do not trust these clown. This is a warning to any one looking to buy a scooter.
 

DON CHOW

Sold me a motorino bike that fell apart the first day out. Could not get up a hill and over heated or something. When i returned it for my money back this guy screamed at me said i abused it. Then called me a dumb ch*nk. Mark you are the worst and i would never ever send any one to cit-e-cycles in surrey whalley. I should have known better when he insisted on cash. Warning to every one stay away from mark moore and cit-e-cycles in surrey.
 

DEB

THIS COMPANY IS A TOTAL RIP OFF FALSE POSTINGS AND FALSE ADS ALL OVER THE NET.I DROVE ALL THE WAY DOWN TO CIT-E-CYCLES AND THEY SAID THEY JUST SOLD THE BIKE THEY POSTED FOR $600.00.WHEN I ASKED THE STORE OWNER NEXT DOOR IF THEY HAD ANY CUSTOMERS BEFORE ME AND THEY SAID NO.i WAS THE FIRST CUSTOMER OF THE DAY.i ALSO NOTICED ALL THE PRICES THEY POST ARE ALSO FALSE THE BIKES IN THE SHOP ARE ABOUT 70% HIGHER THEN THE ADS POSTED THEY WHERE.WHAT A WAIST OF TIME.WARNING DO NOT TRUST MARK MOORE OR CIT-E-CYCLES THEY ARE CON MEN.
 

BILL JOHAL

Bought a Ebike from cit-e cycles in Surrey.A motorino model.What a joke the electric motor stopped working after 2 days of driving.When I returned to get it checked out and under warranty this guy Mark told me I must have driven it hard.What a joke.When I wanted to see the manager d*ck and he told me to leave and forced me out of the store while pointing a can of bear mace at me.Told me that I was a dumb raghead hindu and swore at me.Told me to go cry to some one that cares.And said all hindus are scammers and dumb.Told me warranty would not cover the damage.Do not trust these guys.Brought the ebike into an other dealer and they told me the was not wired up properly and the whole bike was poorly assembled.What ever $300 later I am on the road.Also found out it was a factory refurbished model that was damaged and shipped to B.C.Every thing you was told about this place & the sales people is true here.These guys are the worst.MARK  is a criminal....truly a low life scum bag.
 

Robin

This company sold me a defective Motorino scooter.The wires started burning as soon as I started climbing a hill.I only am 135 lbs and this scooter sucks.I only bought this scooter a few days ago and it is really poorly built.I was tricked into paying cash and thought I got a good deal but I was ripped off.I now find out it is a 2012 model and they said it was a 2013 Model.Do not ever by from cit-e-cycles.Thanks Robin.
 

Steve

Though I don't know about this business, it is clear from the ridiculous posts on here, that this is a rather sad vendetta. Most of the posts use very similar wording, so I guess it's a personal thing. Hopefully the site moderator can sort the wheat from the chaff.
 

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