Have been billed through our phone courier for the cost of a call that we do not know about and it seems that the phone courier cannot or will not do anything about it even it's been billed by them.

well, well, well.
Today I opened phone bill from Telus (BC) for a company I am looking after and noticed ALTERNATE SERVICE BILLING - $49.95.
what it said on page 7/8 under ALTERNATE SERVICE BILLING was:

alternate Service Provider Long Distance Calling
Informationtelcharge.com Inc.

Date and time of call           place you called               number you called    Length of call   Amount
                                                                                                              (minutes)        you pay

Person to person collect call   604-869-XXXX - (I blocked company's phone number)

14 Wed May 23 02:41 pm   fr HOPE BC                     (514) 764-3921                 1                $49.95  

I had same charge, different day, on previous bill.

I called Telus and got talking to James.  Very nice man, was aware of this scam.  HE said recently they had quite few calls.
James provided me phone number 1-+1 800-345-3444 - BUT that is only recorded message and gets you nowhere.

I tried phone number Bryan Baker provided - few posts up >> his number works.  I got to talk to woman named Maggi and after I explained to her what is going on she gave me another phone number to call: 1-+1 855-248-1106.
Lady named Rusty agent number 201103 was the agent who handled this call.
After explaining the situation she told me that Tony agreed to be represented by company HELLO ONLINE PAGES  and billed for services "Provided".  I asked her to fax me the contract Tony enter into and for what services. She said it was "verbal contract".

I told her that I highly doubt that, for Tony even thou is the owner of the company he does not have the capacity to make these decisions or contract for advertisement.  That is my job, and I know I did not contract with anybody.  

I told her I wish to close this account and have the money refunded to us.  Rusty told me, since the already provided services they will keep the money.

I told her, you will not, until I see contract we have between us.  

I said to her:" I received another scam in mail the other day from CanadianRegistry.ca.  This company did call Tony and offered him advertisement and he instructed them to fax him some information so he can decide whether he is interested or not.  

Instead of that they send him a bill for $591.34 for

1 BC Provincial Registry CD-ROM                     $ 100.00
1 Listing in the BC Provicnial Registry                $ 399.00
S$H                                                                $   28.98
GST                                                                $   63.36
TOTAL                                                             $ 591.34

I said to Rusty - this is another case of somebody dreaming up a bill and sending it to me, to see if I will bite.  I refused the package and notified post office of this scam and told them to mail it back.

So Rusty, unless you are willing to provide me with a genuine copy of our contract and send me a proper bill I consider this a scam. That is what your company did.  You dreamed up a bill/charge and attached it to a different company hoping it will go unnoticed and paid.

Rusty gave me cancellation number and asked for our bank account number to deposit the amount.

I told her the check will be mailed to our mailing address.  Giving them account number could tempt them to charge directly my account number and I would have to be on guard for ever looking what scam they are trying to pull.  Rusty said that check of $99.90 will be mailed within 4-6 weeks to us.
And as I typing this - I realized I did not even pay the second $49.95 charge.

However, I just want you all who will make it to this site, know that this is a genuine scam, and if you insist on seeing contract, they will get your money back.  So they say.  I will see in 4-6 weeks.

Take care and be vigilant.  Unless we say something hey will keep steal our money.
Love
A

Update

Called Telus back and told them about my conversation with Rusty.  Based on info provided they cancel charge for June 2012 billing for $49.95.

Agent I got to talk to was lady named Joe.  She said she handled 3 calls about this company so I passed on the phone number I have 1-+1 855-248-1106, so Telus can pass it on to other customers to deal with their bills.

Then I called Rusty back - funny - she was the one who answered - to me it looks like she is the only one handling these calls.

I told her, that I had the current charge taken of the Telus phone bill, so ONLINE HELLO PAGES OWES ME $49,95 for month of May ONLY.

She said she will adjust this charge and mail me check for this amount.

i too was conned into free advert. just received phone bill , two charges @ 49.95 ea.. they deliberty use sales rep. w\accent so it sounds as yellow pages

(514) 764-3921 is the marketing division of  "Hello Pages "  who scam you into advertising on their web site.  The scam consists of them saying " Hello Pages " which sounds like YELLOW Pages .

(514) 764-3921This number called my place of business after our business hours and our office answering machine answered the call but there was no message etc left.The next phone bill I received showed a charge for $49.95 + GST charged to my phone account This is clearly a scam and the people9s) behind it are literally stealing money under fraudulent conditions Can anyone tell me what can be done to stop this?How do I get this fee removed from my bill . How do I prevent it in the future???

I just noticed this charge on my July Telus bill from (514) 764-3921 for $49.95 Person to Person on a Saturday.  So, I did an online search of the number and came up with this site and everyone's comments.

I immediately called Telus, while I waited on hold I decided I should check my previous bills and sure enough I had another charge that I had missed on my last months statement.  When I talked to the Telus representative she knew the number and said they were aware of Hello Pages and they were being investigated.  

Telus kindly reversed the 2 charges.  She said to watch to see if we get anymore charges from that number call back to Telus at 1-+1 888-811-2828 and have the number "Blocked".