It's a collections agency.  Collections agencies purposely setup multiple numbers - some toll-free, some local, and others blocked - to trick you into picking up from one of them.  Any time it says "an important business matter" or anything remotely close to that, it's 99.9% of the time, collections.  If you're getting calls like this, especially at seemingly random times of the day (sometimes quite early, and quite late, and sporadically throughout the week), something with your name and number on it has been sent to a collections agency for "recovery".

Best advice - if you're unable to pay off your outstanding balances (likely the case, otherwise it wouldn't be in collections!), just do your best to ignore/avoid the calls, and do what you can to make your financial situation better.  There is NO point telling them your sob-story because every single person who has ever been chased has one too, and it's not their job to care.  Their job is to collect, and they will only encourage conversation and details with the intent to find a way to get you to pay.

I've actually worked in collections in the past… I'm telling you, focus on bettering your situation, not on their harassment.. cuz they will not stop until you are either "written off", or until you pay.

Got the call at 6:43 PM, Pacific time from Toronto, Ontario.  Woman asked for my neighbor, an elderly woman.  I received a call for the elderly woman two hours earlier from +1 877-706-1878, woman said her name was Roxanna and she could not reveal her name.  I told her that I knew she was using a reverse phone book and to never call here again and I would give my neighbor her message.  I decided not to give my neighbor the message, then I got this call.  No concidence, I am sure.  I told this caller my neighbor died and she started to quiz me about how long and I hung up.  I have heard that there are organizations in Canada that prey on the elderly.  Try to get them into investment schemes, etc.

Dave... why be a pussy about it... than again a c***, but what do you know.  You get off by calling people from CAN to the US? What the F*CK is that all about..  btw, the laws in CAN don't apply in AMERICA, you F*CK! How you like them apple you!!

Started getting calls from this company about 3 days ago...First time they called, they left a message stating that they had important documents for a member in the family..They didn't state who in the family it was for.  2nd time they asked for me and left a ref number, called back number and got an anwering machine stating no one avail to take call, and 3rd time was then a girl, left message with a ref number...I know I have an outstanding debt but it was handled through a different organization awhile ago

one call today- no message left.  Don't owe american express or canada trust (though i do bank with canada trust- trust me i'm up to date).  So unless UPS has passed on their accounts.

male caller requesting to speak to some guy with the last name grant. said we didn't know him and then he proceeded to ask us for our private information! after raising our voice and telling him we didn't know who he was looking for, he finally hung up! Do not give this guy your information! call the police if this guy doesn't stop harassing you!