Posted on March 4, 2013 Caller type: Unknown Location: Canada
Please report this to the Canadian Anti-Fraud Centre: http://www.antifraudcentre-centreantifraude.ca/english/reportit_howtoreportfraud.html The more reports they get from us the faster they will act on it. It seems to be a Nationwide Fraud.
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Sample complaints we have found for (416) 822-1142
Upset
Called Rogers to complain... never called it yet itappears at least 10 times on my bill. I called the # from home aqnd it rings that's it. To make a long story short it's impossible that we all have the same problem and we don't know eachother????? My contract is over this month and I am cancelling with Rogers!!! 6 years of service with them theycan but chose not to remove these fraudulent charges. My bill every month is over 250. 00....do the math over 6 years... $ 7.50 has just costed them so much more.... If you are not happy with the customer service thatyou are receiving... WE ALL HAVE CHOICES!!!! My kids have changed to Virgin they both got the iphone 4 no contract cancell at antime. MY 10, unlimited texting ... I going to look into it too!!!
andie
I just got a new Rogers phone less than 2 weeks ago. My balance kept going down and I had no idea why until I set up an online account and saw that I had received 11 voicemail messages from this number. I don't even have my voicemail set up so I had no idea people could even leave me a message. On my phone my voicemail has always said 0 messages. It makes me think that Rogers is behind it. Wish I stayed with my other phone company.
Greg
The same thing happened to me as well as my mother and after closly looking over both our transaction records, i concluded why these charges happen. Neither myself or my mom have set up voice mail however we both have it set to active on our pay asgo accounts. So when someone calls your phone and you dont answer it, rogers still charges you for one minute of time. This is stupid seeing as you just havnt gottin around to setting up your voice mail. They should have mentioned it at activation really.
Jimbo
(416) 822-1142 is the number displayed by Rogers on PayAsYouGo accounts for any incoming voicemail calls - whether the caller leaves a message or not (transaction history does not show the # of the incoming caller - need to cross reference the transaction history to your phone incoming call history/received calls). If the caller does not leave a voicemail message (ie. a telemarketer or a wrong number dialed) it still registers as a call & subsequent 25 cent charge. As long as your voicemail system answers the caller (ie. caller hears it's a voicemail & not a real person) there is a charge. So, if your VM is set-up or not it doesn't matter ! The telephone system (aka a computer) can't determine if an incoming call is legitimate or not. It happens to me and I don't like it either, but at least someone at Rogers could explain it to me ! Cheers. PS - trust me, Bell is no better ! (Bell & Rogers own all the cell service offered - is that called a twin-opoly ? Very Canadian)
Adam B
New rogers Pay as you go phone and no voice mail setup yet still being charged $.25 for voicemail messages from this number. ?Will disable voicemail ASAP because of this person. So far 19 messages ($4.75) cost to me.
Gorica
got a call from this number while in Cuba.. I ignored call and yet charged $3
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Comments on (416) 822-1142
MEL
Posted on March 4, 2013Caller type: Unknown
Location: Canada
http://www.antifraudcentre-centreantifraude.ca/english/reportit_howtoreportfraud.html
The more reports they get from us the faster they will act on it. It seems to be a Nationwide Fraud.
Sample complaints we have found for (416) 822-1142
Upset
I called the # from home aqnd it rings that's it. To make a long story short it's impossible that we all have the same problem and we don't know eachother?????
My contract is over this month and I am cancelling with Rogers!!!
6 years of service with them theycan but chose not to remove these fraudulent charges.
My bill every month is over 250. 00....do the math over 6 years...
$ 7.50 has just costed them so much more....
If you are not happy with the customer service thatyou are receiving...
WE ALL HAVE CHOICES!!!!
My kids have changed to Virgin they both got the iphone 4 no contract cancell at antime.
MY 10, unlimited texting ...
I going to look into it too!!!
andie
Greg
Jimbo
If the caller does not leave a voicemail message (ie. a telemarketer or a wrong number dialed) it still registers as a call & subsequent 25 cent charge. As long as your voicemail system answers the caller (ie. caller hears it's a voicemail & not a real person) there is a charge. So, if your VM is set-up or not it doesn't matter ! The telephone system (aka a computer) can't determine if an incoming call is legitimate or not. It happens to me and I don't like it either, but at least someone at Rogers could explain it to me !
Cheers.
PS - trust me, Bell is no better ! (Bell & Rogers own all the cell service offered - is that called a twin-opoly ? Very Canadian)
Adam B
Gorica
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