Comments on (905) 560-1025

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0 complaints this year, 358 total complaints

0 complaints this year, 358 total complaints

Comments on (905) 560-1025

Sample complaints we have found for (905) 560-1025

ex-employee

John sure does sound like a loyal Eagle employee, or maybe he owns his own office? :)I will shed some light on this topic. I used to work for Eagle and let me tell you what a nightmare it was. These are the things that I slowly learned over my time working with Eagle. After finding out enough shady business I quit.HIRING: This is a business that has a convincing feel good pitch for orientation. They pitch caring about family and family being important to them, this is all bull. They mass hire and hire just about anyone. They put these people through 1-2 weeks of training which they are NOT paid for. The goal: send these employees out after training to "practice" water evaluations for family and friends, only it isn't practice it's just a ploy to bring more sales into the office. If the people can't sell, they are fired. So that 1-2 weeks of unpaid training was a complete waste of time.The employees that do continue to work there.  They are sent on week long road trips, sometimes 4 hours from home and are not compensated for transportation,  meals, or lodging. These employees are also generally commission based so if they don't sell on these road trips who loses? Employees are expected to spend 8-10 hours a day driving around in their own personal vehicle and no transportation costs are paid by company. THE SURVEY/GIFT: They tell the employees that the people they are going to visit completed a survey, won a gift and are receiving a complimentary water test. In reality they lie to people on the phone stating that "someone in the house" helped them with a survey and they won a gift. (They do a good job of building up this gift on the phone)  This is a scam to get their way into your home.  Home owners will receive a gift from the dollar store or a travel voucher that is for a time share. It's funny that they lie to you to get into your house and then expect you to do business with them after.THE PRODUCT: The products are manufactured in Canada. However they are not the quality they pitch them to be. You can very well purchase a system for $2000 have it professionally installed and it last you 10+ years if maintained properly. In my field work I would come across systems in peoples homes from different manufacturers that were 7 years old and working just fine. The managers at Eagle would try to tell me to convince these people they needed to upgrade or that their system wasn't working.  I never did any such thing, I am an honest person, if someone's softener just needed salt and a regeneration then that's what I did for them free of charge. Working at Eagle I saw a lot of really good people get screwed over by managers and owners.  This is a get rich company with slime balls leading the parade. I have read a lot of comments saying Eagle is the old Simple H2o.  This is also fact. I found business cards in our office with the old Simple H2o logo on it. The owner will try to feed a story about how he left to be a part of an honest company...lie..the negative publicity killed business. The owners of the Eagle chains are all ex-vacuum salesman and Simple H2o. The products are severely over priced, the profit margin on their equipment is ridiculous. I can tell you for a fact that the actual value of the systems are about 1/7th of what you pay. Don't get locked into a 10 year commitment or made to believe that the soap makes it affordable it's all part of the pitch. The sales pitch is designed to sucker you in. Do your research, you can buy this stuff at Home Depot and it serve you just right!Beware to anyone being interviewed by these people. If it seems too good to be true...IT IS
 

eagle scam

Eagle Industries Mississauga CEO Ontario Jean Leblanc (905) 536-6159 Quebec Head OfficeCEO Steve belanger +1 524-231-6039 must call for BSSandy Batchelor 866427757 good luck call them back and tell them STOP calling me, lets see how they feel.
 

robin

they did the same to me two times now so I phoned back and told them to take me off their calling list
 

Current Employee of Eagle

With all this negative feedback it still doesnt compare to all the families that send us testimonials every month on how they love the water and how their childrens exema is almost cured and their laundry and showers are fantastic.So at the end of the day its all about the benefits of clean water and we are helping out more and more families every month.Eagle Industries is definitly here to stay :)
 

Former Employee

I worked for this company and underwent training with the "famous" Tyson. It is all a scam. They tell you to specifically target elders because they are more "financially secure and comfortable" when really they just use high pressure sales tactics to sell to these seniors. They duped my parents into buying a $2,500 Reverse Osmosis System off of them, luckily they are quite well off and it is more a lesson learned then a major burden for them. Although the product itself is good it is grossly overpriced and the shady sales tactics start from the first phone call. You never filled out a survey, nobody that shows up at your house can answer any real questions about water quality, the prizes they bring you are dollar store items. The $18+ an hour they offer you is only for presentations, it doesn't include the 4-5 hours a day you drive. You also do not receive payment if you are thrown out of a home during a presentation, or are declined entry to the home and they try and force you into completing three presentations a day, so you end up driving to dozens of homes until 3 let you in. Training is unpaid, and uninformative. They simply ask you to rehearse their "script" over and over again until you can regurgitate their thoughts back like a mindless drone in each home. This is the ultimate in awful job choices. Like a previous poster also stated, they do advertise they finance with TD, but only people with superb financial records are approved. Most defer to LendCare or another high interest loan company and the bill ends up far higher than previously told. But they specifically tell you in training not to mention that. I also read the few posts defending Eagle Water. Matt sounds like an ignorant child who was either totally enamoured by these ridiculous tests that he bought the BS they were selling, or was dumb enough to finance a system while he worked there so he defends his stupid decision to the death. Either way, Matt Eagle is a terrible company. I'd also bet you made nowhere near $13,000 in 3 months or you'd have been on the Eagle Sales Superstar Team, which basically means if you have the ability to coax a certain amount of people into buying this ridiculously overpriced system then you get a ring with a little Eagle on it...oooooh. The others are all eerily similar in speech as the exact script by Eagle ;) Eagle you aren't fooling anyone by copy/pasting your fabricated letters of approval onto the internet. I may also add that when looking over the letters from "satisfied Eagle customers", it seemed nearly every family wrote in the same handwriting, how odd ;) The soap package the offer as well is very very skimpy, and not nearly as large as advertised. It also often is missing pieces or is conveniently forgotten about (you'll only get it if you hound them and threaten legal action). One last comment on all those Eagle "supporters" who brag about the lifetime warranty and 37 years in the business...a few things they do not tell you are that in those 37 years they have operated under over 10 different names, and they offered this same warranty to customers under all those different names, some as recent as 4 years ago under the name "Simple H2O"...ask any of those customers how they fair when they attempt to call for service with their "lifetime warranty"...they are told the company closed and the warranty is void. The company never closed, they simply continuously change the name and reapply for a business license to avoid the bad press they receive. CBC Marketplace did a special on this company, their scare tactics and their shady business practices. The Eagle warranty offered is also only labour, parts not included. Labour to replace water filters? A three year old literally has the ability to change these filters...but you must use their proper filters or your warranty is void...did I mention their filters are $200 more expensive than a standard set of filters?With all that being said, stay away from Eagle, as someone now with knowledge in the field I can assure you that a good quality water conditioner, reverse osmosis system and home dechlorinator (the three pieces Eagle attempts to sell you) from Home Depot will save you about $10,000 all together and will work just as well as an Eagle System. It will also save you on time and headaches. Filters will be cheaper, and changing them yourself will make it far less of a hassle when they need changing.
 

Patrick

Ive just been put through the process of training with eagle water treatment and i am looking at this contract right now.  I was promised a steady hourly type wage but have been asked to sign this contract which would make me a sales rep paid with commission.  Never met more deceitful people in my life.
 

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