As a former employee I can tell you that the tests are legitimate, but yeah, the company itself is crap. I don't understand how you weren't given a system that would handle your water, but I doubt you'll be able to get anywhere in trying to get your money back. These people are very devious.

John sure does sound like a loyal Eagle employee, or maybe he owns his own office? :)I will shed some light on this topic. I used to work for Eagle and let me tell you what a nightmare it was. These are the things that I slowly learned over my time working with Eagle. After finding out enough shady business I quit.HIRING: This is a business that has a convincing feel good pitch for orientation. They pitch caring about family and family being important to them, this is all bull. They mass hire and hire just about anyone. They put these people through 1-2 weeks of training which they are NOT paid for. The goal: send these employees out after training to "practice" water evaluations for family and friends, only it isn't practice it's just a ploy to bring more sales into the office. If the people can't sell, they are fired. So that 1-2 weeks of unpaid training was a complete waste of time.The employees that do continue to work there.  They are sent on week long road trips, sometimes 4 hours from home and are not compensated for transportation,  meals, or lodging. These employees are also generally commission based so if they don't sell on these road trips who loses? Employees are expected to spend 8-10 hours a day driving around in their own personal vehicle and no transportation costs are paid by company. THE SURVEY/GIFT: They tell the employees that the people they are going to visit completed a survey, won a gift and are receiving a complimentary water test. In reality they lie to people on the phone stating that "someone in the house" helped them with a survey and they won a gift. (They do a good job of building up this gift on the phone)  This is a scam to get their way into your home.  Home owners will receive a gift from the dollar store or a travel voucher that is for a time share. It's funny that they lie to you to get into your house and then expect you to do business with them after.THE PRODUCT: The products are manufactured in Canada. However they are not the quality they pitch them to be. You can very well purchase a system for $2000 have it professionally installed and it last you 10+ years if maintained properly. In my field work I would come across systems in peoples homes from different manufacturers that were 7 years old and working just fine. The managers at Eagle would try to tell me to convince these people they needed to upgrade or that their system wasn't working.  I never did any such thing, I am an honest person, if someone's softener just needed salt and a regeneration then that's what I did for them free of charge. Working at Eagle I saw a lot of really good people get screwed over by managers and owners.  This is a get rich company with slime balls leading the parade. I have read a lot of comments saying Eagle is the old Simple H2o.  This is also fact. I found business cards in our office with the old Simple H2o logo on it. The owner will try to feed a story about how he left to be a part of an honest company...lie..the negative publicity killed business. The owners of the Eagle chains are all ex-vacuum salesman and Simple H2o. The products are severely over priced, the profit margin on their equipment is ridiculous. I can tell you for a fact that the actual value of the systems are about 1/7th of what you pay. Don't get locked into a 10 year commitment or made to believe that the soap makes it affordable it's all part of the pitch. The sales pitch is designed to sucker you in. Do your research, you can buy this stuff at Home Depot and it serve you just right!Beware to anyone being interviewed by these people. If it seems too good to be true...IT IS

I actually WORKED for this company , total scam. Feel so incredibly bad to have sent anyone out to do these "free water tests" they promise you a free gift, two of which you can buy at the dollar store, the trip is time share (I was told not to say anything about that) The whole you won't be pressured to do the test it's just for training the reps is complete bull. I'm ashamed to have worked for them, they are all money hungry. If you think they were rude to you, you should see the way they treat employees. I  am so glad I don't work for them. If you ever considered working for them DONT! sandy and Michelle are extremely rude and ignorant. They could honestly care less about you, nobody actually trained me, I was just put on the phones. This whole company is sketchy, I'm not even sure what the name is. it comes up differently on peoples phones so that you answer (ie. healthy concepts ect)Taking this company to the government to inform them of the dirty tricks involved and all the false information and scare tactics used to guilt you into buying there crap water systems. I don't recommend the water purification system to anyone. I had numerous people say that it broke down on them and it was such a hassle to get anyone to fix it or they don't refund your money. PLEASE DO NOT BUY INTO WHAT THEY ARE SAYING. IF IT SOUNDS TO GOOD TO BE TRUE, IT IS! YOU WILL BE SCAMMED ALOT OF MONEY.

hes working alongside with them it seems - mr belanger

What is the name of the Male supervisor that is her boss ? The VP?I guarantee you she [***] him , that's how she got to the top at CTV!  You know the VP's name?

This is definitely Amir!!! Go to hell Amir, you loser!