Nice guy my ass! I've talked to pleasant collectors and he, is not one. Pushy d*ck that wont tell me what company he is with.

Collections agency. They need to learn to do their homework. They continue calling my home number -- even though I told them the guy they're looking for doesn't live here. I'm even in the yellow pages. If they bothered to look up the phone number they'd know they're harassing the wrong household.

how calls me

Mr. Burton was acting all nice when he left a message. But when you call him it won't be nice.
He is with Global Collections

They can only call to confirm your place of employment. Once they start asking about money owed (if you do owe money) then its against the law.

They are trying to get confirm information they have no right to.Very annoying people and will not allow you to get a word in edgewise. Your best option is to hang up and only deal with the via letter.

Mr. Warren is a nice guy and just doing his job so he can pay his bills and feed his family. Give the guy a break.

This is a collection agency. You do not have to talk to him, you do not have to call him back. In fact you can ignore him as he can only make phone calls. He cannot freeze you bank account like Canada Revenue Agency can. He could take you to court but he has no EVIDENCE or anything with your signature on it. In fact if you want to fight fire with fire call him back and put some loud music on. Preferable music with a heavy bass beat and repeat as often as necessary. :-)