From the Ontario Ministry of Consumer Affairs Web siteThe Collection Agencies Act prohibits collection agencies from doing certain things.The Ontario Ministry of Government Services consulted the collection industry to develop a standard to be followed by all collectors. Having a standard also allows the public to have a better understanding of what collection agencies can and can't do.The regulations forbid collection agencies from:contacting you until six days have passed from sending you written notice of the following: ? the name of the creditor ? the balance owing ? the name of the agency and its authority to demand paymentcontinuing to contact you if you did not receive the notice unless a second copy of the written notice is sent to an address provided by you, and then contact may only be made six days after sending notice;contacting you if you send a registered letter to the agency saying that you dispute the debt and suggest the matter be taken to court;contacting you if you or your lawyer notify the agency by registered mail to communicate only with your lawyer, and you provide the lawyer's name, address and telephone number;contacting you on Sunday, except between the hours of 1 p.m. and 5 p.m., and on a holiday;contacting you other than by ordinary mail more than three times in a seven-day period without your consent, once the agency has actually spoken with you;using threatening, profane, intimidating or coercive language, or using undue, excessive or unreasonable pressure;continuing to contact you if you have told them that you are not the person they are looking for unless they take reasonable precautions to ensure you are that person;giving false or misleading information to any person;recommending to a creditor that a legal action be commenced against you without first sending you notice;contacting your employer except on one occasion to obtain your employment information, unless your employer has guaranteed the debt, the call is in respect of a court order or wage assignment or if you have provided written authorization to contact your employer;contacting your spouse, a member of your family or household, or a relative, neighbour or acquaintance except to obtain your address and telephone number unless the person contacted has guaranteed the debt or you have given permission for the person to be contacted.

yep, these creeps called me.
just blocked their #

by the way, thanks Jack for your research and info. it helps to know the truth.
also, if anyone can find a photo of this criminal it would be a good thing to post it all over the web...
although now that i think of it, i would not be surprised if someone actually stole Deanna Lynn Natale's identity and is doing all these crimes in her name. Otherwise how else can you explain that the police have not yet arrested her?
if so I petty the real one...

Have been getting calls from (905) 413-8624 at all hours of the day 7 days a week. They give me an 866 number to call back on with ref # wishing to talk to me about the legal papers that have been sent to my address....I know Canada post can sometimes be slow (in busy times) but man I have been waiting for these papers for 7 months now. I am p----d most about the hours they call is there nothing that can be done...thats all thanks for listening.

they called me also saying it was my lawyer they had my first name!how did they get that?phone number is not in my namethis is creepy!!

Hi again,I havent heard from them in awhile and thought nothing more about it. Til just now they decide to call me. I call them back and get no answer. If it is a legal law office you figure they would have people maning the phones and actually have a real person leave a message on the machine instead of a computer. It seems really fishy to me.I think if it has to do with a legal matter and they can not get a hold of me they would have sent a letter in the mail by now.