Hi Everyone,

Here are some helpful hints in dealing with this company:

If you are receiving calls from this number:
1. Do not reply or acknowledge them
2. Contact the following resources

File Complaints with:

Law Society of Upper Canada
- File a direct complaint against
http://www.lsuc.on.ca/public/a/complaints/

Natale Law Firm
c/o Deanna Natale
1490 Denison Road
Suite 100
Markham ON
(905) 413-8545


2.Ontario Privacy Commissioner
File a complaint against:
http://www.ipc.on.ca/english/Resources/IPC-Co ... Summary/?id=668

Global International Inc (Global Credit and Collections)
1490 Denison Street,
Markham, ON
L3R-9T7
(905) 479-2222


3. Minister of Consumer Affairs
- file a complaint Both firms for they are one and the same.
http://www.sse.gov.on.ca/mcs/en/Pages/Complaint_Steps_to_File.aspx


4. If the harassment is excessive, please contact a local lawyer that specializes in consumer law and they will take up your case.



Reasons for complaints:

Firm are conducting business practices’ in breach of the Canadian collections act, as well as breaches of Canadian Privacy Law.



Some of the breaches are as follows:



Registration

4.  (1)  No person shall carry on the business of a collection agency or act as a collector unless the person is registered by the Registrar under this Act. R.S.O. 1990, c. C.14, s. 4 (1).



Name and place of business

(2)  A registered collection agency shall not carry on business in a name other than the name in which it is registered or invite the public to deal at a place other than that authorized by the registration. R.S.O. 1990, c. C.14, s. 4 (2).



Use of name to collect debts

5.  No creditor shall deal with the debtor for payment of the debt except under the name in which the debt is lawfully owing or through a registered collection agency. R.S.O. 1990, c. C.14, s. 5.



Conditions of registration

(2)  A registration is subject to such terms and conditions to give effect to the purposes of this Act as are consented to by the applicant, imposed by the Tribunal or prescribed by the regulations. R.S.O. 1990, c. C.14, s. 6 (2).



Notice requiring hearing

(2)  A notice under subsection (1) shall state that the applicant or registrant is entitled to a hearing by the Tribunal if the applicant or registrant mails or delivers, within fifteen days after service of the notice under subsection (1), notice in writing requiring a hearing to the Registrar and the Tribunal, and the applicant or registrant may require such a hearing. R.S.O. 1990, c. C.14, s. 8 (2).

Confidentiality



17.  (1)  A person who obtains information in the course of exercising a power or carrying out a duty related to the administration of this Act or the regulations shall preserve secrecy with respect to the information and shall not communicate the information to any person except,



Use of unregistered collection agency

24.  (1)  No person shall knowingly engage or use the services of a collection agency that is not registered under this Act. R.S.O. 1990, c. C.14, s. 24 (1).



Employment of unregistered collectors

(2)  No collection agency shall employ a collector or appoint or authorize a collector to act on its behalf unless the collector is registered under this Act. R.S.O. 1990, c. C.14, s. 24 (2).



False advertising

25.  Where the Registrar believes on reasonable and probable grounds that a collection agency is making false, misleading or deceptive statements in any advertisement, circular, pamphlet or similar material, the Registrar may order the immediate cessation of the use of such material, and section 8 applies with necessary modifications to the order in the same manner as to a proposal by the Registrar to refuse registration and the order of the Registrar shall take effect immediately, but the Tribunal may grant a stay until the Registrar’s order becomes final. R.S.O. 1990, c. C.14, s. 25.





Practices prohibited

22.  No collection agency or collector shall,

(a) collect or attempt to collect for a person for whom it acts any money in addition to the amount owing by the debtor;

(b) communicate or attempt to communicate with a person for the purpose of collecting, negotiating or demanding payment of a debt by a means that enables the charges or costs of the communication to be payable by that person;

(c) receive or make an agreement for the additional payment of any money by a debtor of a creditor for whom the collection agency acts, either on its own account or for the creditor and whether as a charge, cost, expense or otherwise, in consideration for any forbearance, favour, indulgence, intercession or other conduct by the collection agency;

(d) deal with a debtor in a name other than that authorized by the registration; or

(e) engage in any prohibited practice or employ any prohibited method in the collection of debts. R.S.O. 1990, c. C.14, s. 22; 2002, c. 18, Sched. E, s. 3 (1).

YOU TOO EH? FRIGGING PRICKS THEY ARE, I WAS HAVING  A SPECIAL MOMENT WITH MY FIANCE WHEN IT CAME ON MY ANSWERING MACHINE. NOT A VERY GOOD APHRODISIAC!

We have been getting their messages for months and have laid a complaint with the DNC List +1 866-580-3625) - suggest you do the same!

Sick of their phone calls?
... give them a taste of their own medicine.

The information listed here is from their website.
http://www.natalelawoffices.com/index.htm

Note they have two addresses and several phone numbers.  
There is also several fax numbers too.

Their email address is: admin @ natalelawoffices.com

Natale Law Office

405 - 8133 Warden Avenue
Markham
Ontario L6G 1B3

1490 Denison Street
Suite 100
Markham
Ontario L3R 9T7

Ph: (905) 413-8633
Ph: (905) 413-8748
Ph: (905) 413-8624
Ph: (905) 413-8545

Fax: (905) 479-5407
Free Fax: 1-+1 866-207-9149

this son of b***h called on my cell phone. wasted 1 f*cking minute of my air time. I wish whoever work for the company and the company owner/s can go straight to hell, and never come back!!! and I wish they can suck their own BALL with no teeth.

they even f*cking registered on the do not call list. what a joke!!

National Do Not Call List Registration
Number: (905) 413-8624
Registration Date: 17-Oct-2008
Expiration Date: 17-Nov-2011

Yes, this company has sent a letter to my son saying he owes Cogeco Cable. The last time my son had cable was in university and I paid the bills -- and the bill was paid in full. I emailed this company and they have not emailed back. They also sent a court form "draft" and said it would be filed if we didn't pay over $800. I am so angry I can't stand it!!!!!!!!!!1

I recieve this call too , Who are they ? Why they are calling me ? There is recorded message about documents they sent to methrough mail. I didn't recieve any docs.