From the Ontario Ministry of Consumer Affairs Web site
The Collection Agencies Act prohibits collection agencies from doing certain things.

The Ontario Ministry of Government Services consulted the collection industry to develop a standard to be followed by all collectors. Having a standard also allows the public to have a better understanding of what collection agencies can and can't do.

The regulations forbid collection agencies from:

contacting you until six days have passed from sending you written notice of the following: • the name of the creditor • the balance owing • the name of the agency and its authority to demand payment
continuing to contact you if you did not receive the notice unless a second copy of the written notice is sent to an address provided by you, and then contact may only be made six days after sending notice;
contacting you if you send a registered letter to the agency saying that you dispute the debt and suggest the matter be taken to court;
contacting you if you or your lawyer notify the agency by registered mail to communicate only with your lawyer, and you provide the lawyer's name, address and telephone number;
contacting you on Sunday, except between the hours of 1 p.m. and 5 p.m., and on a holiday;
contacting you other than by ordinary mail more than three times in a seven-day period without your consent, once the agency has actually spoken with you;
using threatening, profane, intimidating or coercive language, or using undue, excessive or unreasonable pressure;
continuing to contact you if you have told them that you are not the person they are looking for unless they take reasonable precautions to ensure you are that person;
giving false or misleading information to any person;
recommending to a creditor that a legal action be commenced against you without first sending you notice;
contacting your employer except on one occasion to obtain your employment information, unless your employer has guaranteed the debt, the call is in respect of a court order or wage assignment or if you have provided written authorization to contact your employer;
contacting your spouse, a member of your family or household, or a relative, neighbour or acquaintance except to obtain your address and telephone number unless the person contacted has guaranteed the debt or you have given permission for the person to be contacted.

They call me once a week, saying they're from a law office. They say that Rogers sent my bill to their collections office. I told them "Oh yeah? How do I know this is not a scam? Do u think I'm just going to give out my credit card number to pay my bill?" And the guy said "Write down this number, call Rogers and confirm that this is true. I will call u again tomorrow".He never called back!

they call for overdue bills on behalf of cogeco

Have gotten this message twice now.  Anyone else have case number 20104544?

My mother just got ANOTHER call from these people.  I was livid and called the law firm and gave them s**t.  I have also called CRTC - DO NOT CALL LIST (her number was registered) and reported them 1-+1 866-580-3625,then called PHONEBUSTERS - THEY DEAL WITH FRAUDULENT PHONE CALLS 1-+1 888-495-8501 and will be calling THE LAW SOCIETY OF UPPER CANADA 1-+1 800-668-7380 shortly to report them. PLEASE - anyone who gets calls from these morons report them to ALL 3 instituions. Unfortunately, they have probably ripped off countless people and it needs to stop.

Been getting calls from this number lately. Seems like a scam, because I don't owe any money and I don't have any legal matters to attend to.