From the Ontario Ministry of Consumer Affairs Web site
The Collection Agencies Act prohibits collection agencies from doing certain things.

The Ontario Ministry of Government Services consulted the collection industry to develop a standard to be followed by all collectors. Having a standard also allows the public to have a better understanding of what collection agencies can and can't do.

The regulations forbid collection agencies from:

contacting you until six days have passed from sending you written notice of the following: • the name of the creditor • the balance owing • the name of the agency and its authority to demand payment
continuing to contact you if you did not receive the notice unless a second copy of the written notice is sent to an address provided by you, and then contact may only be made six days after sending notice;
contacting you if you send a registered letter to the agency saying that you dispute the debt and suggest the matter be taken to court;
contacting you if you or your lawyer notify the agency by registered mail to communicate only with your lawyer, and you provide the lawyer's name, address and telephone number;
contacting you on Sunday, except between the hours of 1 p.m. and 5 p.m., and on a holiday;
contacting you other than by ordinary mail more than three times in a seven-day period without your consent, once the agency has actually spoken with you;
using threatening, profane, intimidating or coercive language, or using undue, excessive or unreasonable pressure;
continuing to contact you if you have told them that you are not the person they are looking for unless they take reasonable precautions to ensure you are that person;
giving false or misleading information to any person;
recommending to a creditor that a legal action be commenced against you without first sending you notice;
contacting your employer except on one occasion to obtain your employment information, unless your employer has guaranteed the debt, the call is in respect of a court order or wage assignment or if you have provided written authorization to contact your employer;
contacting your spouse, a member of your family or household, or a relative, neighbour or acquaintance except to obtain your address and telephone number unless the person contacted has guaranteed the debt or you have given permission for the person to be contacted.

These SOB's have been calling me too. They call from different numbers. Both numbers listed in previous complaint. Report them to CRTC at the  below listed  website :http://www.crtc.gc.ca/eng/welcome.htm

I've recently rented a suite that came with a new phone line. Since arriving, this phone # calls at least once a day. Today I picked up and held down the zero key on my keypad. I could hear two guys in the background laughing and saying "she must be pissed off". Then they disconnected the call, and called back three more times where the same thing occurred.I've now registered with the Do Not Call registry: https://www.lnnte-dncl.gc.ca/cofi-fico-eng.Hopefully that makes these knobs leave me alone. They don't want me, they want the last owner of the phone # I've sadly been assigned.

For the past weeks I have been getting calls from them today.. I found it a bit odd since they don't say the law offices name or anything. They just state law office. I just hang up since it's not even a real person talking. When it comes to my name you hear a real person saying.

Just got a call from this "Natalie Law Office."  They are obviously being pranked as they called my place of business.  When I talked to someone they said, "excuse my pronunciation but the person we are looking for is, Ima Dipsh*tz!!!  LOL!  They aren't very bright!

by the way, thanks Jack for your research and info. it helps to know the truth.
also, if anyone can find a photo of this criminal it would be a good thing to post it all over the web...
although now that i think of it, i would not be surprised if someone actually stole Deanna Lynn Natale's identity and is doing all these crimes in her name. Otherwise how else can you explain that the police have not yet arrested her?
if so I petty the real one...