Comments on (902) 582-7286

Search Results for (902) 582-7286

Names found on this computer

Canning District Lions Club

Address

Canning, NS B0P, Canada

History

0 older records found on this number.

Last Found

June 2010

Other Formats

9025827286
/582-7286
/582-7286
/(902) 582-7286
/+619025827286

Comments on (902) 582-7286

judy borden

Posted on March 22, 2013
Caller type: Unknown
Location: Canada
January 27, 2013

To Whom It May Concern:

I am writing to complain about the terrible service of the VON. They have cancelled all my visits, noon and supper, for three days running now. If the girls do not have a dependable car, that’s not my fault. They should be here. They are supplying a service to the lowest common denominator, those who cannot take care of themselves, I am in a wheelchair and I cannot even brush my own hair. They have the girls do my physiotherapy even though they have no training in it. They are only CCAs and take the chance of hurting me. They cancel my visits with little warning but I have to give 24 hours notice if I am going to cancel. Alaina works only weekends ,part-time and tells me she has blocks of unbooked time as long as 4 hours. Why she can’t cover my visits every weekend, instead of just two of them is a mystery to me. Lousy scheduling, probably. I have had two open heart surgeries, and a right side stroke, I am only 50 years old.. I don’t know who approved this building but it is not wheelchair access able. I can’t get out by myself. They have marked my visits as if I cancelled them, because they called me that they were cancelling. It’s been over a dozen times and sometimes they don’t call at all, just nobody shows up. This was supposed to end when they moved to the new system of scheduling. Why they can’t give the girls their schedule any more than suppertime the day before, is way beyond me. If I had any other choice, I would not use this service. It says it’s main concern is the clients, but that’s a crock. They offered me somebody who I didn’t know, who I had never met before , who I had to let into my home, to only to prepare my lunch, and nothing else, no walking in the hallways, no exercises. I don’t eat lunch. This is not a life, it is an existence. Someone should loose their jobs over this .I no longer want to live this way. I will continue to write until you do something about these
deplorable condition.

No word from Halifax. Until I hear from them with a favourable response, or you send me an email for them which you obliviously have whereas you forwarded my email on to them, I will continue to email you. DO SOMETHING1111

Feb 8

They cancelled my noon time because of sickness. They made no effort to replace her. Just no one showed up. They are supposed to call me when they cancel. No one called. DO SOMETHING ABOUT THIS SUBSTANDARD SERVICE!!!!! Joanna Johnson is my nurse manager and the firing should start with her and follow through to the scheduling department who can’t be bothered to read my file, because they do care for the client in the least. The last I heard I had the right to say who came into my home, it was my home. Please do not forward my email onto MS Johnson, as I feel she is the root of all my issues and should be investigated. She has constantly threatened to discontinue my service with the VON.

The girl who did my afternoon visit had not been there in a year, was not familiar with my exercises and I ran the risk off her hurting me. She seemed to not know anything about how to do them correctly

I have had an unsuccessful suicide because of the unbearable situation . I am begging you to do something before I do something drastic.

Feb9

Both my noon time and supper visits have been cancelled today. No word from the regional office, just from the CCAs themselves even though it clearly states in my file that they are to call me. I am so disappointed with the VON. Pure laziness on their part, I am not able to brush my own hair as I cannot lift my arms high enough. I am truly alone in a appt building that I cannot get out of on my own. It should have never been approved for me as it is safe for me to be here with no way to get out. It should never be approved attempt for anyone confined to a wheelchair as it is not wheelchair accessible.
I communicate much better through email. My voice is affected by the stroke and is hard for me to talk.
Feb 16
They insist on sending in a new girl every third weekend. She is not on my approved list of 18 people. I will not take a shower with her here. I am not a hooker I do not take my clothes off for just anyone. They claim that all of my 18 workers are busy. I do not buy that. Poor scheduling is more like it. Every third weekend, they usually cancel my visits, or do not call at all and I am just sitting here waiting. Slip-shod poor service, I say.


Feb 17

Melanie, who is not on my list, asked yesterday if she could come at 11, I approved the schedule change. She did not show up at 11. When she finally showed up at 1 o’clock, I asked her to leave. She did not feel it was necessary to call me and inform me of the changes. She didn’t feel it was her responsibility to at least give me a call. It is right in my file, that I am to be informed of all schedule changes. FIX THIS POOR SERVICE.

Feb 19

They sent Edna who had never been here since July of last year, never had done my supper visit before. Some consistency. She had never done my supper exercises with me and I spent al my allotted 45 minutes explaining how do to do them. I am not a physiotherapist and neither is she. I am most frustrated with such poor scheduling AND NO CONSIDERATION FOR THE CLIENTS.
Still no word from VON head office in Ontario, the office in Halifax or the regional office here in the valley and I gave been emailing them since I started recording their crappy treatment of me. If they do not receive the proper money, they accepted the contract and must make the best of a bad situation even if if costs them money. The only response I’ve gotten is from my MLA Romona Jennesx. I am so disgusted with the Nova Scotia health system that I no longer want to live in Nova Scotia and want to move away to get better health care in another province, but I am stuck here and no one will help me get out. Everything is not their department and will do nothing, and I receive so little from CPP.
I used to have health insurance, but my employer, Blomidon Nurseries, in Greenwich, were able to cancel it when I got sick, when I needed it the most. There ought to be a law outlawing this.
Oops, had the wrong date on that one. Fixed it. Looked on January’s sheet on the calendar.

Feb 21

Finally something from head office. A very short email saying they would look into my concerns. Big whoop.

Feb 22

Jennifer pope Waterbury and Joanna Johnson were just here trying to intimidate me in not complaining any more. They are not interested in addressing any of my issues. I will not go away and shut up about the lousy service I am receiving. It is ludicrous for them to insist that I am to speak to noone but them. It is them that I AM COMPLAINING ABOUT. They only wanted me to not send any more emails just contact them, they did not supply with any emails to be in contact with them. They refused to read my email to you. They only spoke of my contract with them which they have already violated by not providing me with regular visits with a physiotherapist and occupational therapist which they verbally agreed to to get me to sign the contract. They once again threatened me with non service.
Head office of the VON is ignoring me by sending me what seems to be a form letter which states that it will forward my concerns on to the site, which is the very people I am complaining about. No one wants to take responsibility.
I am considerably younger than most clients and they seem to have the attitude that one should not complain about shoddy service, but I do.
I have a relative that says I should not want to go to Alberta, but I’ve lived in both places and I do. She says you have to wait 6 months to see a specialist. I’ve been waited over 9 months to see a heart specialist and I have a pre-existing condition. I have had it with the Nova Scotian health system.
I have had it with this desperate situation and no one will help me. If anything happens to me I hold the VON responsible. I feel so alone in this battle

Feb 26

I had Edna for my supper visit. She told me she had contacted scheduling and told them she was not familiar with my exercises I did and should not be required to do them and should send someone who was familiar with them. Scheduling poo-pooed her and said they were only my exercises and anyone could do them, they can’t. Edna is not to blame, scheduling is, for completely disregarding her opinion in that she should have been replaced, in my opinion. Jennifer Pope-Waterbury, my care co-ordinator, was supposed to call me today. She did not.

Feb 27

Sharon Welton, the care-co-ordinator for the region, refused to give me an email for her even though she is aware that is the best way for me to communicate. I do not have a printer, so I cannot send this email to her.
I had Edna for my supper visit again tonight. She seems afraid that she may hurt me, she does not put enough force behind my exercises. She was telling me that other clients are very unhappy, not only just me. Scheduling department seems determined to put in whomever they please and no one seems to give a damn. She only started coming here two weeks ago and had not been here since last July, so they cannot claim that she is part pf my special team, as she never came around until after the special teams had been formed back in December. I am not a physiotherapist and neither is she. The difference between these exercises done properly means whether I will ever walk again. The VON is too used to older people who only want to maintain what movement they have, not try to regain movement who is always changing the therapy as she progresses.

March 6

Sharon Whelton of continuing care and Barry ? of the VON came to see me today. I asked them just to listen and go away and think about me for a few days. Let’s see what they do. I am so tired of everybody passing the buck and holding no one responsible.
I am so tired of being told that it’s not their department when they will not give me the name of who is, and their contact info, emails. Everyone has emails these days and they know it is the best way for me to communicate with everyone, I have had it with the Nova Scotia Health System. I want to go to Alberta, where the health care that is provided is so much better than NS can provide.

March 7

I haven’t heard from Romona Jennex, my local MLA, in a week. Even if I could get out of this dump, guess who I am not voting for in the next provincial election.


Match 9
The schedulers sent in Melanie again, the girl I asked to leave three weeks ago, just someone that scheduling seems to think is just fine to send here. I will not allow her to wash me, she is not on my list of approved people, Please do not schedule her again.

March 10

They just called to cancel 2 hours before someone was supposed to be here and they plan to mark it as I cancelled. Every third weekend like clockwork , the schedulers manage to mess things up. Get it together people. Melanie was here again at lunchtime. Enough said about that. People, dig your heads out the sand. I may be the first person like me that you have encountered, but I won’t be the last. The new trend are more and more younger people having debilitating strokes who are interested in getting better and not just maintaining service for people near the end of their life is something you have to take care of, if you want to keep the federal contract. If you cannot provide better service, do not bid on the contract and give such shoddy service. I am not concerned with the other 1999 other people that they to schedule in each day province-wide, if those other people choose not to complain and keep their mouths shut with intimidation tactics to keep them quiet and just take what is given to them, I have nothing but pity for then. I am only concerned with the treatment I am receiving, and if I have to be the first, so be it.


March 12

Edna again. Enough said. Don’t get me wrong, I really like Edna. Why scheduling insists on sending her back after all this time, when there is no way she is on my team, is way beyond me.

March 18

They changed my meal prep days to Monday today. Many thanks to Barry Strides, my regional director of the VON for that. Or I can assume that, anyways as I heard nothing from the regional office or from scheduling department to tell me of the change, they left it to a front line worker to tell me that it had been changed. I was not really expecting any better treatment by the VON, as they did not inform me of the changes they made to my schedule in December, moving my meal prep days from Monday and Thursday to Tuesday and Thursday and my house-cleaning day from Sunday to Wednesday. No consideration for the people they are paid to look after. They have told the main office to disregard my emails as the regional office will handle it. This is the first positive thing addressing any of my complaints in two months so they have effectively cut off all my means of complaining about this service and have to resort to more drastic measures. I will not go away and be quiet.
I am still waiting for him to do something about the scheduling department. It really needs an overhaul. People are too comfortable with their jobs and feel they don’t have to be good at it anymore to keep them.

March 20

My 5 pm night time front line worker called and cancelled 1 ½ hours before she as supposed to be here. At least she called. Never heard anything from either the regional office or scheduling when she stated in her message to me that she had cancelled all her visits so scheduling was aware of the problem at 8 am and did nothing. There was no effort made to find someone else nor any effort to keep me informed of what is going on. God knows how they will record this cancellation. They will probably attribute it to me as they have done so many times before. It must be easier for them or something.


Judy Borden
(902) 365-2636
5775 Amero place, apt 111
New Minas
Kings co.,
NS
B4N 3k5
Email jborden49 @ gmail.com


My name is Judy Borden. I am 50 years old. I had my first open- heart surgery in Jan 2009. They left me with two incisions that were infected and they wanted to put me in a filthy cab [ which they would pay for] and get on an even filthier bus which they would not pay for and I had already infected incisions with empty ambulances driving back to the Annapolis valley all the time. My family would not help me. An aunt from Halifax where I was finally offered to drive me home. They said I had a heart attack sometime before and they repaired a heart valve. I found out later that either infection could have spread to my internal organs and killed me. I signed up for a exercise program and when I failed the stress test. They did another open heart surgery to replace the valve. It resulted in another operation in April, 2009 another two infected incisions taken care of by the VON [they also took care of the first two incisions]. I also contacted c-def which is also potentially fatal and they gave it to me when they cut me open for the 2nd operation. They never said anything about being on antibiotics for a year. I found out later from a friend whose job it was to train heart specialists to be heart specialists. My heart specialist in fact and all heart valve patients should be on antibiotics for at least a year. They didn’t and I had a massive stroke on my right side and I am right handed so I can no longer write. That was in Jan 2010. It effected my throat so I can no longer speak clearly There is no way the NS health is going to operate on me again. Fool me once, shame on them, fool me twice, shame on me. I want to go to Edmonton, ab and my family won’t help me. You are my last chance. Help me. They say I will need another operation within 6 to 11 years and I have no intentions of being here. I’d rather die. This is just the first instalment of my poor excuse for a life. Please print this off and start a file for me and I will contact you with more


Judy Borden = 2nd instalment

My apartment is not wheelchair accessible. There is not two ways that I can get out. As I am wheelchair bound I cannot get out. The door to my patio is a step down to the actual patio deck. There is a 45 degree hill directly off my patio deck which ends at the neighbours fence and very dark yard, There are so many trees that I can see nothing and it is dark in here. I must keep the lights on, even during daylight hours. My wheelchair gets stuck on all doorjams because it has the small regulation front wheels. I can’t get out the main doors because they do not have buttons to open them. I must back down a hallway and have someone to open the doors for me. I have to back down as the front wheels will not go over the threshold. The doors are not lined up. I cannot get out the side door because it has a step down. The counters are too high for me, they are for regular people not me I can’t use the top shelf. There is cutaways under the kitchen sink, bathroom sink and the stove as if where for a person in a wheelchair. I cannot reach the medicine cabinet. The fire alarm, smoke alarm are too high. The intercom is too high for me if I have fallen and need to buzz in the paramedics. I cannot reach the intercom from the floor. It is a security building that they leave the security door open all the time but nobody checks who gets in while they have them open. I don’t feel secure here. I cannot defend myself. I keep my doors locked at all times but the VON forget and I have to be constantly on them to keep the doors locked. I can’t open or shut the windows throughout this place. I am not strong enough The shower is not a walk in but I have a shower chair that I use that the red cross gave me to use .It suits the purpose but I must have someone to help me which leaves me no dignity. They will do nothing to fix the things I have listed,


· The best way to get a hold of me is though my email. jborden49 @ gmail.com I don’t like the phone where as I can’t speak clearly.

There must be some sort of grant for disabled persons, they pay us so little. . We pay in all of our lives in case something happens and get so little when it needed the most.

I need to be in walking distance of a grocery store to get food.


My sister mary eaton, [902]582-7596, has my power of attorney where I can’t write. She does things without consulting me. She thinks I’m stupid whereas I can’t speak clearly. She appointed herself my power of attorney when I was very sick. It usually turns out ok but I hate not telling me what she’s doing until after.. I am one of 8 children and they never come around, most of them and gave made it clear t they don’t care if I am in Edmonton, AB. My mother gets my groceries , but gets out as soon as she can. She has guilt that she couldn’t understand me. She thought I was faking my stroke.



Judy Borden - 3rd instalment

I am currently living at
5775 Amero court apt 111
New Minas
NS
B4N 3K5
I pay at this time $205. under a govt subsidy. The apt is worth $1000. I want to go to Alberta because the health care is better. I need to be in a city with access to things.
I don’t like Lethbridge, too pious for me. I lived in Calgary for 10 years, but my ex is there and I can’t defend myself if I should run into him. Edmonton, in a wheelchair accessible apt with a walk in shower would be best for my undependability and dignity.
Two exits that I can get out on the first floor as I am terrified of fire.


I gat 2 visits from the VON. The one at lunch time, I walk with my cane in the parking lot, get pushed in my wheelchair about a kilometre and back, same route every day, shower with aid of a shower chair and somebody helping me, walk indoors with my cane, wash what dishes I have, brush my hair all in 1 ½ hour. I have another visit 45 minute daily at supper, which I do my exercises and walk indoors with my cane , brush my hair, do what dishes I have. also have two visits weekly for meal prep and once every two weeks for house cleaning. I try very hard to walk, but it’s hard. I don’t pay for these.

What I want to take with me could be less than ¼ of a semi trailer. I have a single bed and shower chair that has to go back to the red cross. I need a bed after I leave. I need a doctor that can get me to see a heart specialist, a physiotherapist who believes in me, a person in occupational therapy who can teach how to use everyday things to the best of my ability.


They were all for injecting my affected joints at Rehab with botox until they found out I was there under CPP, then they suddenly weren’t interested anymore. People warehousing is not nice and not pretty. The health care here has failed me miserably and I have no more faith n it. I want to go and start over.

I have lived in Alberta and ns. Ns health care is dying. I am dying here. Please help me and get me out of here, I beg of you, I am not depressed but I am suicidal.

I know this a lot to ask but I am not ready to go away shut up and die. I still have a lot to give, my life is not over as everyone treats me. If you can’t help me, at least refer me to someone that can. It is not safe for me to be here as I have no way to get out if there is a fire and all my neighbours are deaf and set off the smoke alarms, they can’t hear it,

Now that I have all 3 parts, I will email them together until I get an answer.

I am very disappointed in the VON. They do not put the clients first as they say. The scheduling department do not bother to read my file and do not care who they send and expect me to open my door to them. I want to leave NS and forget I ever knew anyone here. I am very unhappy with what is available to me here. NS health is dying and I have no options here.

March 12

Been in touch with Western NS Housing about moving to another place. Made it clear to them that there was no point of changing all my addresses if the new place was not fully wheelchair accessible. Everything is too high here, counters, cupboards, closets, medicine cabinets, intercom to buzz someone in., smoke alarms, fire alarms. I don’t know why it is considered a security building when they leave the door open all the time. It has a normal tub and I struggle every day to get in and out of it. Can’t open the windows, I do not have enough strength in my arms. Can’t get out by myself as the doors are too heavy, I can not push my way through them and hold them open at the same time. I only have the use of my left arm. There is a step down to get to my patio, the owner will not build me a ramp. Pay for it yourself and leave it when you go, he says. He will not build m a fence to stop me from going over a 45 degree hill, so I am having the government pay for me, a patio that I can not use. My wheelchair gets caught up on every threshold. I need to be close enough to a grocery store that I can get my own groceries and be independent. I told them to never put another person who is wheelchair bound in here ever again. It is not safe. They ignore my issues and they will not fix anything. It would only be a stop gap until I get to Edmonton and I will get there eventually. I am only asking for quality care which I am entitled to.

They give out grants for the stupidest reasons and this is not a stupid reason. I am not getting adequate care here in Nova Scotia. I love it here, but I can not stay.

March 14

I have had no response from my MPP, Ramona Jennex, in two weeks. She does not give a lick about her constituents. Remember, Ramona, you are not the only one ro get this email

March 21

When I first came home from the hospital. I had a full to the knee hard shell brace. Around July, I tried to get rid of it, mainly because the VON front line workers, complained so much and they were ruining my shoes. I progressed from not needing that brace to progressing to a small ankle brace to eventually needing no brace at all. Something the physiotherapists in Kentville said I would never do. I have progressed from using a side-walker to using a four- pronged cane to I now use a one pronged cane for a short distance. Another thing they said I’d never do. It seemed easier for them to let me rot in this chair than to put forth the effort to actually work with me. I went from having at least 10 medications to slowly weaning myself off most of them and they are going as much as my family doctor is advising me to stay on them. I feel better without them and have regained much more movement on my right side. I refuse to go back to my heart specialist ass I feel he caused the stroke through his arrogance and his total disregard for my input. I have been waiting now in exceed of 10 months for another heart specialist and I have a pre-existing condition. I have an exerciser machine that works on both my arms and legs which I have build up to 25 minutes per day on my arms, 35 minutes per day on my legs. That I can do by myself. My day consists of that, and my visits from the VON. My noon time visit consists of having my hospital bed made, walking a short distance with the one-pronged cane, then finishing both of the hallways with the four pronged cane. I never get out of this building and leave to go somewhere else. It is not a wheelchair accessible building and I can not get out by myself. I do what they call they call the S.A.I.L. exercises which were given to me by the last physiotherapist I had who last came in January. I get naked and have my shower, by lifting my effected leg over the edge of the able bodied tub, easing myself upright by using the aid of towel racks and pulling myself up on them. I do not have a wheelchair accessible shower. When my shower is finished, I sit down on a shower chair for towelling off [which I plan to get rid off eventually] and get dressed., brush my hair which I can not do as I can not lift my arms over my head. My afternoon visits consists of doing my exercises that a physiotherapist in Kentville gave to me months ago. I can not do some of them alone. I walk in the hallway unaided, hanging onto to the walls for balance. This must be supervised. Brush my hair again. That’s it. I am not a physiotherapist or an occupational therapist, but they have made me one by refusing to help me. I don’t know what to do next, and no one will help me. I used to eat only processed foods, but now I eat very little processed foods. I realize that this will take a lot of work, but I have more than proven my part in giving it my all and the experts constantly refusing to help me. I was recently in the hospital for a drug overdose as I was so despondent over getting no help from all areas, the nurses would not help m put on my own shoes. I tried to explain to them that I put on my shoes, by sitting in my wheelchair and putting my leg up on the bed [I did not have access to my wheelchair while I was in the hospital] and put my shoes on, but they refused to listen. If I had put on my shoes in the manner which they had wanted, I would have lost my balance and fallen on my head, splitting it open on a hard tile floor. I got mad and threw my shoes across the room. You get them on fine at home, they said. Please help me to get out of Nova Scotia were I have no chance of getting better. No one has the time or the money, to be of any use to me. I want to go to Alberta. There is nothing left here for me. I have the potential to get better, but not here with no help. My frustration is at an all time high.

Desperate in Nova Scotia
Judy Borden
0 found this comment helpful
0

judy borden

Posted on March 15, 2013
Caller type: Unknown
Location: Canada
You may know my aunt, Blanche Borden. You may have known my uncle, Arthur Borden, her past husband, I believe he was a past member. My father was Jim Borden, of Borden Street in Sheffield Mills, who died many years ago. If you had past members who needed a babysitter in the late 70s in Sheffield Mills, I probably babysat for them. If you now have members that went to Cornwallis, I probably went to school with them in the lat 70s. Please read my story.


My name is Judy Borden. I am 50 years old. I had my first open- heart surgery in Jan 2009. They left me with two incisions that were infected and they wanted to put me in a filthy cab [ which they would pay for] and get on an even filthier bus which they would not pay for and I had already infected incisions with empty ambulances driving back to the Annapolis valley all the time. My family would not help me. An aunt from Halifax where I was finally offered to drive me home. They said I had a heart attack sometime before and they repaired a heart valve. I found out later that either infection could have spread to my internal organs and killed me. I signed up for a exercise program and when I failed the stress test. They did another open heart surgery to replace the valve. It resulted in another operation in April, 2009 another two infected incisions taken care of by the VON [they also took care of the first two incisions]. I also contacted c-def which is also potentially fatal and they gave it to me when they cut me open for the 2nd operation. They never said anything about being on antibiotics for a year. I found out later from a friend whose job it was to train heart specialists to be heart specialists. My heart specialist in fact and all heart valve patients should be on antibiotics for at least a year. They didn’t and I had a massive stroke on my right side and I am right handed so I can no longer write. That was in Jan 2010. It effected my throat so I can no longer speak clearly There is no way the NS health is going to operate on me again. Fool me once, shame on them, fool me twice, shame on me. I want to go to Edmonton, ab and my family won’t help me. You are my last chance. Help me. They say I will need another operation within 6 to 11 years and I have no intentions of being here. I’d rather die. This is just the first instalment of my poor excuse for a life. Please print this off and start a file for me and I will contact you with more


Judy Borden = 2nd instalment

My apartment is not wheelchair accessible. There is not two ways that I can get out. As I am wheelchair bound I cannot get out. The door to my patio is a step down to the actual patio deck. There is a 45 degree hill directly off my patio deck which ends at the neighbours fence and very dark yard, There are so many trees that I can see nothing and it is dark in here. I must keep the lights on, even during daylight hours. My wheelchair gets stuck on all doorjams because it has the small regulation front wheels. I can’t get out the main doors because they do not have buttons to open them. I must back down a hallway and have someone to open the doors for me. I have to back down as the front wheels will not go over the threshold. The doors are not lined up. I cannot get out the side door because it has a step down. The counters are too high for me, they are for regular people not me I can’t use the top shelf. There is cutaways under the kitchen sink, bathroom sink and the stove as if where for a person in a wheelchair. I cannot reach the medicine cabinet. The fire alarm, smoke alarm are too high. The intercom is too high for me if I have fallen and need to buzz in the paramedics. I cannot reach the intercom from the floor. It is a security building that they leave the security door open all the time but nobody checks who gets in while they have them open. I don’t feel secure here. I cannot defend myself. I keep my doors locked at all times but the VON forget and I have to be constantly on them to keep the doors locked. I can’t open or shut the windows throughout this place. I am not strong enough The shower is not a walk in but I have a shower chair that I use that the red cross gave me to use .It suits the purpose but I must have someone to help me which leaves me no dignity. They will do nothing to fix the things I have listed,


· The best way to get a hold of me is though my email. jborden49 @ gmail.com I don’t like the phone where as I can’t speak clearly.

There must be some sort of grant for disabled persons, they pay us so little. . We pay in all of our lives in case something happens and get so little when it needed the most.

I need to be in walking distance of a grocery store to get food.


My sister mary eaton, [902]582-7596, has my power of attorney where I can’t write. She does things without consulting me. She thinks I’m stupid whereas I can’t speak clearly. She appointed herself my power of attorney when I was very sick. It usually turns out ok but I hate not telling me what she’s doing until after.. I am one of 8 children and they never come around, most of them and gave made it clear t they don’t care if I am in Edmonton, AB. My mother gets my groceries , but gets out as soon as she can. She has guilt that she couldn’t understand me. She thought I was faking my stroke.



Judy Borden - 3rd instalment

I am currently living at
5775 Amero court apt 111
New Minas
NS
B4N 3K5
I pay at this time $205. under a govt subsidy. The apt is worth $1000. I want to go to Alberta because the health care is better. I need to be in a city with access to things.
I don’t like Lethbridge, too pious for me. I lived in Calgary for 10 years, but my ex is there and I can’t defend myself if I should run into him. Edmonton, in a wheelchair accessible apt with a walk in shower would be best for my undependability and dignity.
Two exits that I can get out on the first floor as I am terrified of fire.


I gat 2 visits from the VON. The one at lunch time, I walk with my cane in the parking lot, get pushed in my wheelchair about a kilometre and back, same route every day, shower with aid of a shower chair and somebody helping me, walk indoors with my cane, wash what dishes I have, brush my hair all in 1 ½ hour. I have another visit 45 minute daily at supper, which I do my exercises and walk indoors with my cane , brush my hair, do what dishes I have. also have two visits weekly for meal prep and once every two weeks for house cleaning. I try very hard to walk, but it’s hard. I don’t pay for these.

What I want to take with me could be less than ¼ of a semi trailer. I have a single bed and shower chair that has to go back to the red cross. I need a bed after I leave. I need a doctor that can get me to see a heart specialist, a physiotherapist who believes in me, a person in occupational therapy who can teach how to use everyday things to the best of my ability.


They were all for injecting my affected joints at Rehab with botox until they found out I was there under CPP, then they suddenly weren’t interested anymore. People warehousing is not nice and not pretty. The health care here has failed me miserably and I have no more faith n it. I want to go and start over.

I have lived in Alberta and ns. Ns health care is dying. I am dying here. Please help me and get me out of here, I beg of you, I am not depressed but I am suicidal.

I know this a lot to ask but I am not ready to go away shut up and die. I still have a lot to give, my life is not over as everyone treats me. If you can’t help me, at least refer me to someone that can. It is not safe for me to be here as I have no way to get out if there is a fire and all my neighbours are deaf and set off the smoke alarms, they can’t hear it,

Now that I have all 3 parts, I will email them together until I get an answer.

I am very disappointed in the VON. They do not put the clients first as they say. The scheduling department do not bother to read file and do not care who they send and expect me to open my door to them. I want to leave NS and forget I ever knew anyone here. I am very unhappy with what is available to me here. NS health is dying and I have no options here.

March 12

Been in touch with Western NS Housing authority about moving to another place. Made it clear to them that there was no point of having all my addresses changed if a new place was not fully wheelchair accessible. Everything is too high here, closets, cupboards, counters, medicine cabinet, smoke alarms. Fire alarms, intercom to get in, I don’t know why it is considered a secure building when they constantly leave the security door open. The bathroom has a normal tub in it and I struggle every day to get in and out of it. Can’t open the windows, I don’t have enough strength in my arms. Can’t get out by myself, the doors are heavy and I can’t hold the door open as well as push my way through. There is a step down in my apartment to the patio ,that the owner will not build me a ramp for, pay for it myself and leave it here when I go, he says. He will not build me a fence to stop me going down a 45 degree drop-off off my patio so I am having someone pay for a patio that I cannot use. My wheelchair gets hung up on every door threshold. I need to be close enough to a grocery store that I can get my own groceries and be independent. Told them never to put in another person in a wheelchair if he will not do anything about my issues, it is not safe, for anyone in a wheelchair to be here. It would only be a stopgap until I can get to Edmonton anyways and I will get there eventually. I am only asking for quality care which I am entitled to.
They give grants out for the stupidest reasons these days and this is not a stupid reason. I am not getting adequate care here in Nova Scotia. I love it here, but I can not stay.

March 14

Have not heard from my MPP Ramona Jennex in two weeks. She does not give a lick about her constituents. Remember Ramona, you are not the only one to get this email.


Desperate in Nova Scotia
Judy Borden




January 27, 2013

To Whom It May Concern:

I am writing to complain about the terrible service of the VON. They have cancelled all my visits, noon and supper, for three days running now. If the girls do not have a dependable car, that’s not my fault. They should be here. They are supplying a service to the lowest common denominator, those who cannot take care of themselves, I am in a wheelchair and I cannot even brush my own hair. They have the girls do my physiotherapy even though they have no training in it. They are only CCAs and take the chance of hurting me. They cancel my visits with little warning but I have to give 24 hours notice if I am going to cancel. Alaina works only weekends ,part-time and tells me she has blocks of unbooked time as long as 4 hours. Why she can’t cover my visits every weekend, instead of just two of them is a mystery to me. Lousy scheduling, probably. I have had two open heart surgeries, and a right side stroke, I am only 50 years old.. I don’t know who approved this building but it is not wheelchair access able. I can’t get out by myself. They have marked my visits as if I cancelled them, because they called me that they were cancelling. It’s been over a dozen times and sometimes they don’t call at all, just nobody shows up. This was supposed to end when they moved to the new system of scheduling. Why they can’t give the girls their schedule any more than suppertime the day before, is way beyond me. If I had any other choice, I would not use this service. It says it’s main concern is the clients, but that’s a crock. They offered me somebody who I didn’t know, who I had never met before , who I had to let into my home, to only to prepare my lunch, and nothing else, no walking in the hallways, no exercises. I don’t eat lunch. This is not a life, it is an existence. Someone should loose their jobs over this .I no longer want to live this way. I will continue to write until you do something about these
deplorable condition.

No word from Halifax. Until I hear from them with a favourable response, or you send me an email for them which you obliviously have whereas you forwarded my email on to them, I will continue to email you. DO SOMETHING1111

Feb 8

They cancelled my noon time because of sickness. They made no effort to replace her. Just no one showed up. They are supposed to call me when they cancel. No one called. DO SOMETHING ABOUT THIS SUBSTANDARD SERVICE!!!!! Joanna Johnson is my nurse manager and the firing should start with her and follow through to the scheduling department who can’t be bothered to read my file, because they do care for the client in the least. The last I heard I had the right to say who came into my home, it was my home. Please do not forward my email onto MS Johnson, as I feel she is the root of all my issues and should be investigated. She has constantly threatened to discontinue my service with the VON.

The girl who did my afternoon visit had not been there in a year, was not familiar with my exercises and I ran the risk off her hurting me. She seemed to not know anything about how to do them correctly

I have had an unsuccessful suicide because of the unbearable situation . I am begging you to do something before I do something drastic.

Feb9

Both my noon time and supper visits have been cancelled today. No word from the regional office, just from the CCAs themselves even though it clearly states in my file that they are to call me. I am so disappointed with the VON. Pure laziness on their part, I am not able to brush my own hair as I cannot lift my arms high enough. I am truly alone in a appt building that I cannot get out of on my own. It should have never been approved for me as it is safe for me to be here with no way to get out. It should never be approved attempt for anyone confined to a wheelchair as it is not wheelchair accessible.
I communicate much better through email. My voice is affected by the stroke and is hard for me to talk.
Feb 16
They insist on sending in a new girl every third weekend. She is not on my approved list of 18 people. I will not take a shower with her here. I am not a hooker I do not take my clothes off for just anyone. They claim that all of my 18 workers are busy. I do not buy that. Poor scheduling is more like it. Every third weekend, they usually cancel my visits, or do not call at all and I am just sitting here waiting. Slip-shod poor service, I say.


Feb 17

Melanie, who is not on my list, asked yesterday if she could come at 11, I approved the schedule change. She did not show up at 11. When she finally showed up at 1 o’clock, I asked her to leave. She did not feel it was necessary to call me and inform me of the changes. She didn’t feel it was her responsibility to at least give me a call. It is right in my file, that I am to be informed of all schedule changes. FIX THIS POOR SERVICE.

Feb 19

They sent Edna who had never been here since July of last year, never had done my supper visit before. Some consistency. She had never done my supper exercises with me and I spent al my allotted 45 minutes explaining how do to do them. I am not a physiotherapist and neither is she. I am most frustrated with such poor scheduling AND NO CONSIDERATION FOR THE CLIENTS.
Still no word from VON head office in Ontario, the office in Halifax or the regional office here in the valley and I gave been emailing them since I started recording their crappy treatment of me. If they do not receive the proper money, they accepted the contract and must make the best of a bad situation even if if costs them money. The only response I’ve gotten is from my MLA Romona Jennesx. I am so disgusted with the Nova Scotia health system that I no longer want to live in Nova Scotia and want to move away to get better health care in another province, but I am stuck here and no one will help me get out. Everything is not their department and will do nothing, and I receive so little from CPP.
I used to have health insurance, but my employer, Blomidon Nurseries, in Greenwich, were able to cancel it when I got sick, when I needed it the most. There ought to be a law outlawing this.
Oops, had the wrong date on that one. Fixed it. Looked on January’s sheet on the calendar.

Feb 21

Finally something from head office. A very short email saying they would look into my concerns. Big whoop.

Feb 22

Jennifer pope Waterbury and Joanna Johnson were just here trying to intimidate me in not complaining any more. They are not interested in addressing any of my issues. I will not go away and shut up about the lousy service I am receiving. It is ludicrous for them to insist that I am to speak to noone but them. It is them that I AM COMPLAINING ABOUT. They only wanted me to not send any more emails just contact them, they did not supply with any emails to be in contact with them. They refused to read my email to you. They only spoke of my contract with them which they have already violated by not providing me with regular visits with a physiotherapist and occupational therapist which they verbally agreed to to get me to sign the contract. They once again threatened me with non service.
Head office of the VON is ignoring me by sending me what seems to be a form letter which states that it will forward my concerns on to the site, which is the very people I am complaining about. No one wants to take responsibility.
I am considerably younger than most clients and they seem to have the attitude that one should not complain about shoddy service, but I do.
I have a relative that says I should not want to go to Alberta, but I’ve lived in both places and I do. She says you have to wait 6 months to see a specialist. I’ve been waited over 9 months to see a heart specialist and I have a pre-existing condition. I have had it with the Nova Scotian health system.
I have had it with this desperate situation and no one will help me. If anything happens to me I hold the VON responsible. I feel so alone in this battle

Feb 26

I had Edna for my supper visit. She told me she had contacted scheduling and told them she was not familiar with my exercises I did and should not be required to do them and should send someone who was familiar with them. Scheduling poo-pooed her and said they were only my exercises and anyone could do them, they can’t. Edna is not to blame, scheduling is, for completely disregarding her opinion in that she should have been replaced, in my opinion. Jennifer Pope-Waterbury, my care co-ordinator, was supposed to call me today. She did not.

Feb 27

Sharon Welton, the care-co-ordinator for the region, refused to give me an email for her even though she is aware that is the best way for me to communicate. I do not have a printer, so I cannot send this email to her.
I had Edna for my supper visit again tonight. She seems afraid that she may hurt me, she does not put enough force behind my exercises. She was telling me that other clients are very unhappy, not only just me. Scheduling department seems determined to put in whomever they please and no one seems to give a damn. She only started coming here two weeks ago and had not been here since last July, so they cannot claim that she is part pf my special team, as she never came around until after the special teams had been formed back in December. I am not a physiotherapist and neither is she. The difference between these exercises done properly means whether I will ever walk again. The VON is too used to older people who only want to maintain what movement they have, not try to regain movement who is always changing the therapy as she progresses.

March 6

Sharon Whelton of continuing care and Barry ? of the VON came to see me today. I asked them just to listen and go away and think about me for a few days. Let’s see what they do. I am so tired of everybody passing the buck and holding no one responsible.
I am so tired of being told that it’s not their department when they will not give me the name of who is, and their contact info, emails. Everyone has emails these days and they know it is the best way for me to communicate with everyone, I have had it with the Nova Scotia Health System. I want to go to Alberta, where the health care that is provided is so much better than NS can provide.

March 7

I haven’t heard from Romona Jennex, my local MLA, in a week. Even if I could get out of this dump, guess who I am not voting for in the next provincial election.


Match 9
The schedulers sent in Melanie again, the girl I asked to leave three weeks ago, just someone that scheduling seems to think is just fine to send here. I will not allow her to wash me, she is not on my list of approved people, Please do not schedule her again.

March 10

They just called to cancel 2 hours before someone was supposed to be here and they plan to mark it as I cancelled. Every third weekend like clockwork , the schedulers manage to mess things up. Get it together people. Melanie was here again at lunchtime. Enough said about that. People, dig your heads out the sand. I may be the first person like me that you have encountered, but I won’t be the last. The new trend are more and more younger people having debilitating strokes who are interested in getting better and not just maintaining service for people near the end of their life is something you have to take care of, if you want to keep the federal contract. If you cannot provide better service, do not bid on the contract and give such shoddy service. I am not concerned with the other 1999 other people that they to schedule in each day province-wide, if those other people choose not to complain and keep their mouths shut with intimidation tactics to keep them quiet and just take what is given to them, I have nothing but pity for then. I am only concerned with the treatment I am receiving, and if I have to be the first, so be it.


March 12

Edna again. Enough said. Don’t get me wrong, I really like Edna. Why scheduling insists on sending her back after all this time, when there is no way she is on my team, is way beyond me.

.
Judy Borden
(902) 365-2636
5775 Amero place, apt 111
New Minas
Kings co.,
NS
B4N 3k5
Email jborden49 @ gmail.com
0 found this comment helpful
0

Judy Borden

Posted on March 2, 2013
Caller type: Survey
Location: Canada
You may know my aunt Blanche Borden. Or you may of heard of my uncle Arthur Borden. He was a past member. My father was Jim Borden, of Borden Street, who died many years ago. I used to babysit for most of your members in the late 70s. If you have members that went to Cornwallis High School in the late 70s, I went to school with them.


My name is Judy Borden. I am 50 years old. I had my first open- heart surgery in Jan 2009. They left me with two incisions that were infected and they wanted to put me in a filthy cab [ which they would pay for] and get on an even filthier bus which they would not pay for and I had already infected incisions with empty ambulances driving back to the Annapolis valley all the time. My family would not help me. An aunt from Halifax where I was finally offered to drive me home. They said I had a heart attack sometime before and they repaired a heart valve. I found out later that either infection could have spread to my internal organs and killed me. I signed up for a exercise program and when I failed the stress test. They did another open heart surgery to replace the valve. It resulted in another operation in April, 2009 another two infected incisions taken care of by the VON [they also took care of the first two incisions]. I also contacted c-def which is also potentially fatal and they gave it to me when they cut me open for the 2nd operation. They never said anything about being on antibiotics for a year. I found out later from a friend whose job it was to train heart specialists to be heart specialists. My heart specialist in fact and all heart valve patients should be on antibiotics for at least a year. They didn’t and I had a massive stroke on my right side and I am right handed so I can no longer write. That was in Jan 2010. It effected my throat so I can no longer speak clearly There is no way the NS health is going to operate on me again. Fool me once, shame on them, fool me twice, shame on me. I want to go to Edmonton, ab and my family won’t help me. You are my last chance. Help me. They say I will need another operation within 6 to 11 years and I have no intentions of being here. I’d rather die. This is just the first instalment of my poor excuse for a life. Please print this off and start a file for me and I will contact you with more


Judy Borden = 2nd instalment

My apartment is not wheelchair accessible. There is not two ways that I can get out. As I am wheelchair bound I cannot get out. The door to my patio is a step down to the actual patio deck. There is a 45 degree hill directly off my patio deck which ends at the neighbours fence and very dark yard, There are so many trees that I can see nothing and it is dark in here. I must keep the lights on, even during daylight hours. My wheelchair gets stuck on all doorjams because it has the small regulation front wheels. I can’t get out the main doors because they do not have buttons to open them. I must back down a hallway and have someone to open the doors for me. I have to back down as the front wheels will not go over the threshold. The doors are not lined up. I cannot get out the side door because it has a step down. The counters are too high for me, they are for regular people not me I can’t use the top shelf. There is cutaways under the kitchen sink, bathroom sink and the stove as if where for a person in a wheelchair. I cannot reach the medicine cabinet. The fire alarm, smoke alarm are too high. The intercom is too high for me if I have fallen and need to buzz in the paramedics. I cannot reach the intercom from the floor. It is a security building that they leave the security door open all the time but nobody checks who gets in while they have them open. I don’t feel secure here. I cannot defend myself. I keep my doors locked at all times but the VON forget and I have to be constantly on them to keep the doors locked. I can’t open or shut the windows throughout this place. I am not strong enough The shower is not a walk in but I have a shower chair that I use that the red cross gave me to use .It suits the purpose but I must have someone to help me which leaves me no dignity. They will do nothing to fix the things I have listed,


· The best way to get a hold of me is though my email. jborden49 @ gmail.com I don’t like the phone where as I can’t speak clearly.

There must be some sort of grant for disabled persons, they pay us so little. . We pay in all of our lives in case something happens and get so little when it needed the most.

I need to be in walking distance of a grocery store to get food.


My sister mary eaton, [902]582-7596, has my power of attorney where I can’t write. She does things without consulting me. She thinks I’m stupid whereas I can’t speak clearly. She appointed herself my power of attorney when I was very sick. It usually turns out ok but I hate not telling me what she’s doing until after.. I am one of 8 children and they never come around, most of them and gave made it clear t they don’t care if I am in Edmonton, AB. My mother gets my groceries , but gets out as soon as she can. She has guilt that she couldn’t understand me. She thought I was faking my stroke.



Judy Borden - 3rd instalment

I am currently living at
5775 Amero court apt 111
New Minas
NS
B4N 3K5
I pay at this time $205. under a govt subsidy. The apt is worth $1000. I want to go to Alberta because the health care is better. I need to be in a city with access to things.
I don’t like Lethbridge, too pious for me. I lived in Calgary for 10 years, but my ex is there and I can’t defend myself if I should run into him. Edmonton, in a wheelchair accessible apt with a walk in shower would be best for my undependability and dignity.
Two exits that I can get out on the first floor as I am terrified of fire.


I gat 2 visits from the VON. The one at lunch time, I walk with my cane in the parking lot, get pushed in my wheelchair about a kilometre and back, same route every day, shower with aid of a shower chair and somebody helping me, walk indoors with my cane, wash what dishes I have, brush my hair all in 1 ½ hour. I have another visit 45 minute daily at supper, which I do my exercises and walk indoors with my cane , brush my hair, do what dishes I have. also have two visits weekly for meal prep and once every two weeks for house cleaning. I try very hard to walk, but it’s hard. I don’t pay for these.

What I want to take with me could be less than ¼ of a semi trailer. I have a single bed and shower chair that has to go back to the red cross. I need a bed after I leave. I need a doctor that can get me to see a heart specialist, a physiotherapist who believes in me, a person in occupational therapy who can teach how to use everyday things to the best of my ability.


They were all for injecting my affected joints at Rehab with botox until they found out I was there under CPP, then they suddenly weren’t interested anymore. People warehousing is not nice and not pretty. The health care here has failed me miserably and I have no more faith n it. I want to go and start over.

I have lived in Alberta and ns. Ns health care is dying. I am dying here. Please help me and get me out of here, I beg of you, I am not depressed but I am suicidal.

I know this a lot to ask but I am not ready to go away shut up and die. I still have a lot to give, my life is not over as everyone treats me. If you can’t help me, at least refer me to someone that can. It is not safe for me to be here as I have no way to get out if there is a fire and all my neighbours are deaf and set off the smoke alarms, they can’t hear it,

Now that I have all 3 parts, I will email them together until I get an answer.

I am very disappointed in the VON. They do not put the clients first as they say. The scheduling department do not bother to read my file and do not care who they send and expect me to open my door to them. I want to leave NS and forget I ever knew anyone here. I am very unhappy with what is available to me here. NS health is dying and I have no options here.

Desperate in Nova Scotia
Judy Borden





January 27, 2013

To Whom It May Concern:

I am writing to complain about the terrible service of the VON. They have cancelled all my visits, noon and supper, for three days running now. If the girls do not have a dependable car, that’s not my fault. They should be here. They are supplying a service to the lowest common denominator, those who cannot take care of themselves, I am in a wheelchair and I cannot even brush my own hair. They have the girls do my physiotherapy even though they have no training in it. They are only CCAs and take the chance of hurting me. They cancel my visits with little warning but I have to give 24 hours notice if I am going to cancel. Alaina works only weekends ,part-time and tells me she has blocks of unbooked time as long as 4 hours. Why she can’t cover my visits every weekend, instead of just two of them is a mystery to me. Lousy scheduling, probably. I have had two open heart surgeries, and a right side stroke, I am only 50 years old.. I don’t know who approved this building but it is not wheelchair access able. I can’t get out by myself. They have marked my visits as if I cancelled them, because they called me that they were cancelling. It’s been over a dozen times and sometimes they don’t call at all, just nobody shows up. This was supposed to end when they moved to the new system of scheduling. Why they can’t give the girls their schedule any more than suppertime the day before, is way beyond me. If I had any other choice, I would not use this service. It says it’s main concern is the clients, but that’s a crock. They offered me somebody who I didn’t know, who I had never met before , who I had to let into my home, to only to prepare my lunch, and nothing else, no walking in the hallways, no exercises. I don’t eat lunch. This is not a life, it is an existence. Someone should loose their jobs over this .I no longer want to live this way. I will continue to write until you do something about these
deplorable condition.

No word from Halifax. Until I hear from them with a favourable response, or you send me an email for them which you obliviously have whereas you forwarded my email on to them, I will continue to email you. DO SOMETHING1111

Feb 8

They cancelled my noon time because of sickness. They made no effort to replace her. Just no one showed up. They are supposed to call me when they cancel. No one called. DO SOMETHING ABOUT THIS SUBSTANDARD SERVICE!!!!! Joanna Johnson is my nurse manager and the firing should start with her and follow through to the scheduling department who can’t be bothered to read my file, because they do care for the client in the least. The last I heard I had the right to say who came into my home, it was my home. Please do not forward my email onto MS Johnson, as I feel she is the root of all my issues and should be investigated. She has constantly threatened to discontinue my service with the VON.

The girl who did my afternoon visit had not been there in a year, was not familiar with my exercises and I ran the risk off her hurting me. She seemed to not know anything about how to do them correctly

I have had an unsuccessful suicide because of the unbearable situation . I am begging you to do something before I do something drastic.

Feb9

Both my noon time and supper visits have been cancelled today. No word from the regional office, just from the CCAs themselves even though it clearly states in my file that they are to call me. I am so disappointed with the VON. Pure laziness on their part, I am not able to brush my own hair as I cannot lift my arms high enough. I am truly alone in a appt building that I cannot get out of on my own. It should have never been approved for me as it is safe for me to be here with no way to get out. It should never be approved attempt for anyone confined to a wheelchair as it is not wheelchair accessible.
I communicate much better through email. My voice is affected by the stroke and is hard for me to talk.
Feb 16
They insist on sending in a new girl every third weekend. She is not on my approved list of 18 people. I will not take a shower with her here. I am not a hooker I do not take my clothes off for just anyone. They claim that all of my 18 workers are busy. I do not buy that. Poor scheduling is more like it. Every third weekend, they usually cancel my visits, or do not call at all and I am just sitting here waiting. Slip-shod poor service, I say.


Feb 17

Melanie, who is not on my list, asked yesterday if she could come at 11, I approved the schedule change. She did not show up at 11. When she finally showed up at 1 o’clock, I asked her to leave. She did not feel it was necessary to call me and inform me of the changes. She didn’t feel it was her responsibility to at least give me a call. It is right in my file, that I am to be informed of all schedule changes. FIX THIS POOR SERVICE.

Feb 19

They sent Edna who had never been here since July of last year, never had done my supper visit before. Some consistency. She had never done my supper exercises with me and I spent al my allotted 45 minutes explaining how do to do them. I am not a physiotherapist and neither is she. I am most frustrated with such poor scheduling AND NO CONSIDERATION FOR THE CLIENTS.
Still no word from VON head office in Ontario, the office in Halifax or the regional office here in the valley and I gave been emailing them since I started recording their crappy treatment of me. If they do not receive the proper money, they accepted the contract and must make the best of a bad situation even if if costs them money. The only response I’ve gotten is from my MLA Romona Jennesx. I am so disgusted with the Nova Scotia health system that I no longer want to live in Nova Scotia and want to move away to get better health care in another province, but I am stuck here and no one will help me get out. Everything is not their department and will do nothing, and I receive so little from CPP.
I used to have health insurance, but my employer, Blomidon Nurseries, in Greenwich, were able to cancel it when I got sick, when I needed it the most. There ought to be a law outlawing this.
Oops, had the wrong date on that one. Fixed it. Looked on January’s sheet on the calendar.

Feb 21

Finally something from head office. A very short email saying they would look into my concerns. Big whoop.

Feb 22

Jennifer pope Waterbury and Joanna Johnson were just here trying to intimidate me in not complaining any more. They are not interested in addressing any of my issues. I will not go away and shut up about the lousy service I am receiving. It is ludicrous for them to insist that I am to speak to noone but them. It is them that I AM COMPLAINING ABOUT. They only wanted me to not send any more emails just contact them, they did not supply with any emails to be in contact with them. They refused to read my email to you. They only spoke of my contract with them which they have already violated by not providing me with regular visits with a physiotherapist and occupational therapist which they verbally agreed to to get me to sign the contract. They once again threatened me with non service.
Head office of the VON is ignoring me by sending me what seems to be a form letter which states that it will forward my concerns on to the site, which is the very people I am complaining about. No one wants to take responsibility.
I am considerably younger than most clients and they seem to have the attitude that one should not complain about shoddy service, but I do.
I have a relative that says I should not want to go to Alberta, but I’ve lived in both places and I do. She says you have to wait 6 months to see a specialist. I’ve been waited over 9 months to see a heart specialist and I have a pre-existing condition. I have had it with the Nova Scotian health system.
I have had it with this desperate situation and no one will help me. If anything happens to me I hold the VON responsible. I feel so alone in this battle

Feb 26

I had Edna for my supper visit. She told me she had contacted scheduling and told them she was not familiar with my exercises I did and should not be required to do them and should send someone who was familiar with them. Scheduling poo-pooed her and said they were only my exercises and anyone could do them, they can’t. Edna is not to blame, scheduling is, for completely disregarding her opinion in that she should have been replaced, in my opinion. Jennifer Pope-Waterbury, my care co-ordinator, was supposed to call me today. She did not.

Feb 27

Sharon Welton, the care-co-ordinator for the region, refused to give me an email for her even though she is aware that is the best way for me to communicate. I do not have a printer, so I cannot send this email to her.
I had Edna for my supper visit again tonight. She seems afraid that she may hurt me, she does not put enough force behind my exercises. She was telling me that other clients are very unhappy, not only just me. Scheduling department seems determined to put in whomever they please and no one seems to give a damn. She only started coming here two weeks ago and had not been here since last July, so they cannot claim that she is part pf my special team, as she never came around until after the special teams had been formed back in December. I am not a physiotherapist and neither is she. The difference between these exercises done properly means whether I will ever walk again. The VON is too used to older people who only want to maintain what movement they have, not try to regain movement who is always changing the therapy as she progresses.

Judy Borden
(902) 365-2636
5775 Amero place, apt 111
New Minas
Kings co.,
NS
B4N 3k5
Email jborden49 @ gmail.com
0 found this comment helpful
0

Do you have a comment about Canning District Lions Club or (902) 582-7286?

Do you have a comment about Canning District Lions Club or (902) 582-7286?