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6 complaints this year

444 total complaints

Recent Comments
  • Lute
    April 27, 2013
    Kanata, Canada
    After reading about this number online, I contacted "" and here is the email I got back from them:


    Thank you for your recent contact with our Customer Care Centre.

    To unsubscribe, please login to your SCENE account online ( Under My Profile, you will be able to unsubscribe from receiving telemarketing calls.

    Should you have any other questions or concerns, please do not hesitate to contact us by email or call us at 1-866-586-2805. Our office hours are 8:00 am- 9:00 pm Monday - Friday, and 8:00 am - 5:00 pm on Saturday (Eastern Time).

    Thanks for your loyalty to the Scene program,

    SCENE Customer Service
    (c) 2013 SceneLP All rights reserved.

    -----Original Message-----
    From: Luit etc.
    Sent: Saturday, April 27, 2013 1:19 PM
    To: SCENE Help
    Subject: Daily calls from Scotia Bank
  • tammy
    March 12, 2013
    Hamilton, Canada
    To file a complaint Online.

    Please copy and paste above in other forums Please and thank you.

Sample complaints we have found for 888-882-3811

  • Seilla
    They have called me every single day for the past 6 days, and I haven't picked it up. I don't bank with or have any credit cards with Scotia Bank, but you know what it is? It's your SCENE card. Take your phone number off your SCENE account, or you can call them at 1-866-586-2805.I just did, and they modified my "subscription" (funny, because I never consented to over-the-phone solicitation).
  • steph
    Scotiabank b*****ds!
  • smotan
    It was Scotiabank to offer me a pre aproved credit card because I have a Scene movie card that is affiliated with them.
  • cicco
    I sent a email to both the Scotia Bank and the Ombudsman.

    Contact the Office of the President
    If the Manager has been unable to resolve your complaint satisfactorily, a representative of the President will be pleased to assist you.

    Office of the President  

    Telephone  English 1-877-700-0043
    (in Toronto 416-933-1700)
    French 1-877-700-0044
    (in Toronto 416-933-1780)  
    Fax 1-877-700-0045
    (in Toronto 416-933-1777)  
    e-mail ma**********
    Mail The President, Scotiabank,
    44 King Street West
    Toronto, ON M5H 1H1

    Contact Scotiabank's Ombudsman  
    Scotiabank's Ombudsman, who reports directly to our CEO, has been appointed to undertake an impartial review of all unresolved customer complaints. If you have gone through the first two steps and remain dissatisfied, submit your complaint to the Ombudsman in writing

    Learn more about Scotiabank's Ombudsman

    Office of the Ombudsman
    Mail Scotiabank Ombudsman
    44 King Street West
    Toronto, ON M5H 1H1
    Fax 1-866-787-7061
    e-mail om*****  
    Telephone  1-800-785-8772
    (in Toronto 416-933-3299)

    Contact the Ombudsman for Banking Services and Investments (OBSI)
    An independent Ombudsman has been appointed to serve the interests of customers of Canadian banks and investment firms. If Scotiabank’s best efforts have been unable to resolve your complaint to your satisfaction, you may contact the Ombudsman for Banking Services and Investments.

    Ombudsman for Banking Services & Investments  
    Mail Ombudsman for Banking Services and Investments
    P.O. Box 896, STN Adelaide
    Toronto, ON M5C 2K3  
    Fax 1-888-422-2865
    e-mail om*****
    Telephone  1-888-451-4519
  • Hate my mortgage
    They call me about twice a week, about 7pm. If I answer, I get a beep and then it hangs up,
    If I leave it,, I get no VM. If I call back, I get a voice message telling me they are open until 8pm and I should call back when they are open????
    I have called during the day and it really is ScotiaBank, they tell me they will put me on their DNC, which will take 30 days to kick in. It does stop for a while, then they start again, I;m now on my 3rd try to get them stopped. As soon as my mortgage fixed rate is over, they have lost a customer.
    I hope they read this but I doubt it.
  • Teenyah
    After getting a call from this number (I didn't pick up) and hearing that this may be related to Scotiabank/Scene, I went to, logged in to my Scene account, and found out that I had been subscribed to all sorts of offers from Scotiabank/Scene INCLUDING Telemarketing. So, if you have a Scene card and you're getting these phone calls, I suggest you log in and unsubscribe.I'm not positive this will work, but it's my suggestion for now.

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