• Reporter
    May 9, 2017
    Event Reminder
    Calgary, Canada
    Shaw Communications courtesy call reminding us of an appointment that we had booked.
  • N/A
    February 8, 2013
    Calgary, Canada
    @ "Thieves!" I get it's telemarketing and it's annoying, but there is no way for Shaw Cable to determine you're home via an "active cable signal." The problem with this theory is that people like myself leave our machines on throughout the day (be it PC, cable box, whatever). PCs can also be remotely accessed and set to download information via remote desktop, which means I could start a movie, or video game to download on my PC without having to be at my PC. So no, that does not happen, there's no way Shaw Cable can tell you're home short of showing up to your door or making a phone call to ask if you are (Source: several years working in IT, Networking & Security). The billing issue is also completely plausible. When you pay a bill through your bank or through online payments, the amount is immediately deducted from the account, however can take between 3-5 business days to post the recipient's account (this is something your bank should inform you of, either at the teller or through a message on their website). Based on that alone one can surmise that this is the cause of your issue, considering payment is being made only two days prior to the due date. Unless of course you make a direct payment at a Shaw establishment, in which case you need to pull your bank statements, provide them with the evidence and demand a credit.

Sample complaints we have found for 888-472-2222

  • Wayne
    They called me twice within a couple minutes, no one on the other end, tried calling back but it won't ring.
  • daStinkt
    Find a phone with "Call Block", works great. Some can block up 400 numbers.
  • Boris
    This number just called my cell while I was working I did not answer.Came on here to see who it might be and if it's really Shaw then all I can say is WOW! I was a satisfied customer of theirs years ago and just moved back to their service area so called Shaw to hook up internet at my new place. This was two days ago, my appointment for installation is booked for tomorrow night.So it would appear that before I even have any kind of active service the company is already calling to try selling me on what can only be the services I declined when they were offered upon my initial call to request internet.Bad first step Shaw. If this keeps up I will be looking for a new provider in a big hurry.
  • wolf
    These ASSH**** called me @ 9:09 aF****** M inthe morning on Thanksgiving can you Fricking belive it .I was polite and said hello with no response what so ever. Thats what really PI**** me off<Then they hang up.You A HOL** hope you read this note, TO 888-472-2222.
  • YDez
    up to 3 times a day - very annoying
  • cC
    It's shaw and really annoying, phone me over 5 times and pick none of them, i don't know why they still phone me because i already switch to Telus, and i swear to god i will keep using Telus, the shaw always hire Indian tongue people for the phone service which was fast and confusing...........

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