• Tired of This
    March 9, 2017
    Scam
    Halifax, Canada
    I was getting a lot of calls from another phone number which was a scam. When I stopped answering the phone they stopped. Now I think they are calling from this number.

Sample complaints we have found for 877-745-7721

  • getting ticked off
    i keep getting calls from this number and i always get a spanish guy saying something first and then he says in english for met say on the line and wait for a representitive to come on the line to talk to me and when they do there is never any indication that it is virgin mobile so i just hang up they've called me 6-7 times a day for the last two weeks and its starting to really piss me off.... i've already spoken to virgin mobile and all i owe them is $50 and since the weather where i live has been really s****y for the last few days i haven't been able to make my payment yet but usally with VMthey callme from the same 1800 number that i call them on and its not this annoying number
  • SHADOW
    I called virgin they said there is nothing they can do about it
  • Olive
    Got a call today, no one was there, they just hung up.
  • Tickedoff
    Its Virgin Mobile Collections calling me about someone I dont even know!  I dont know the person, I am not a VM customer, I dont even know anybody who is.  The first call I told them they were in error and politely asked to have my number taken off thier call list;  I was assured that was done.  Since then I have gotten about a dozen calls at all hours of the day, from some very, very rude people. We are shift workers with small children, s u can imagine the trouble this causes! The minute I begin to complain, they hang up on me.  i ask for a supervisor, i get the runaround, they hang up on me!  I took to calling them back, but they say they is nothing they can do because they dont know which virgin mobile number i am calling about!  I called VM's main customer service line and lodged a formal complaint, BUT THEY STILL CANT TAKE ME OFF THE CONTACT LIST CAUSE THEY DONT KNOW THE VM phone number or customer im calling about.  They gave me a file number for my complaint told me that the next time the collections dept calls me, ask them what VM number they are calling about, and then call customer service back with that number to have MY PHONE NUMBER removed from that account.  U following me here?  So they call again, they REFUSE to tell me the VM number they are calling about, and surprise, hang up on me after calling me a very nasty name.   AAARRRRGGGHHHH!!!   To date I has wasted 4 hours of my time dealing with this nonsense.  If you are having problems with this number heres what I recommend:
    1) Never ever even consider using virgin moble as a cell service provider. I cant imagine voluntarily getting involved in such rudeness, ignorance and disorganization.
    2) Lodge a formal complaint with Virgin Mobile at 866-999-4151, file a complaint with YOUR service provide re: harrasing phone calls, and file a complaint with the CRTC(Canada) or FCC(USA)
    3) document every call, date time and name of the operator calling you.
    4) ask your phone company to block calls from this number, some have services such as *60.
    GOOD LUCK!
    5) If u r really twisted, got lots of time to waste, and a good imagination;  turn it around on them and utilize thier calls as an inexpensive form of live entertainment; play with them a bit.  They hang up really easy, but u could always cal back!  (-;
  • getting ticked off
    i keep getting calls from this number and i always get a spanish guy saying something first and then he says in english for met say on the line and wait for a representitive to come on the line to talk to me and when they do there is never any indication that it is virgin mobile so i just hang up they've called me 6-7 times a day for the last two weeks and its starting to really piss me off.... i've already spoken to virgin mobile and all i owe them is $50 and since the weather where i live has been really sh*tty for the last few days i haven't been able to make my payment yet but usally with VMthey callme from the same 1800 number that i call them on and its not this annoying number
  • Tickedoff
    Its Virgin Mobile Collections calling me about someone I dont even know!  I dont know the person, I am not a VM customer, I dont even know anybody who is.  The first call I told them they were in error and politely asked to have my number taken off thier call list;  I was assured that was done.  Since then I have gotten about a dozen calls at all hours of the day, from some very, very rude people. We are shift workers with small children, s u can imagine the trouble this causes! The minute I begin to complain, they hang up on me.  i ask for a supervisor, i get the runaround, they hang up on me!  I took to calling them back, but they say they is nothing they can do because they dont know which virgin mobile number i am calling about!  I called VM's main customer service line and lodged a formal complaint, BUT THEY STILL CANT TAKE ME OFF THE CONTACT LIST CAUSE THEY DONT KNOW THE VM phone number or customer im calling about.  They gave me a file number for my complaint told me that the next time the collections dept calls me, ask them what VM number they are calling about, and then call customer service back with that number to have MY PHONE NUMBER removed from that account.  U following me here?  So they call again, they REFUSE to tell me the VM number they are calling about, and surprise, hang up on me after calling me a very nasty name.   AAARRRRGGGHHHH!!!   To date I has wasted 4 hours of my time dealing with this nonsense.  If you are having problems with this number heres what I recommend: 1) Never ever even consider using virgin moble as a cell service provider. I cant imagine voluntarily getting involved in such rudeness, ignorance and disorganization.2) Lodge a formal complaint with Virgin Mobile at 866-999-4151, file a complaint with YOUR service provide re: harrasing phone calls, and file a complaint with the CRTC(Canada) or FCC(USA)3) document every call, date time and name of the operator calling you.4) ask your phone company to block calls from this number, some have services such as *60.GOOD LUCK!5) If u r really twisted, got lots of time to waste, and a good imagination;  turn it around on them and utilize thier calls as an inexpensive form of live entertainment; play with them a bit.  They hang up really easy, but u could always cal back!  (-;

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1 complaints this year

48 total complaints

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