These scammers are very professional in what they do to get personal information of your banking procedures so do not be taken in by these automated telephone calls as you will be nailed financially with their scamming. This number is legitimate (as mars 2016), being new Credit Card Automated Alerts service. However beware: others may fraudulent fake their ID to be the same as RBC number! RBC NOT asks you for personal info!
I receive more calls from this number and I always hang-up. Make some research, the call is legitimate automatic call from RBC visa, as it figure in their official site RBC.COM (here http://www.rbc.com/privacysecurity/ca/alert-automated-call-faq.html#b1)
There are many numbers: for credit cards:
"Our number will be displayed as
for debit cards:
"Our number will be displayed as
It is a new way to reduce RBC personnel, but also to speed-up fixing account problems, as all process is automatic. The machine just wants to deliver a message, sometimes important. If any doubt, hang-up and call RBC yourself at your usual RBC number. The only problem is, if you don't listen the message, that you don't know if it is urgent to contact RBC or not, as, for example, a blocked card may bounce some of your payments (that was happen to me). You may always identify the department using the caller ID (for instant the current number 1-877-214-5948 is for VISA department), so call them at your well-known number.
I just dealt with this as well. I was four days late on my credit card payment. it's eASY to fake an outgoing call display but the echo/router of the phone companiy isn't accessible so.....when I get these calls it says it's coming from the USA........the scammers can copy and paste a legitimate rbc number to fake a call display but lose the game when the echo pattern says its from the usa....i call rbc in canada they wont use a usa originating phone service. They are now on to us. Thank you for the posts that clarify the issue. Although they deny being telemarketing, there has to be something in it for them. 1 877-214-5948 is a complete fishing scam. Will request personal information while pretending to be the Royal Bank. Do not call back and do not give them your personal information. My issue is that this number shows up as an United States Number. When they leave a message it says to contact a Montreal Branch...Also, when RBC does have a reason to contact you - it's usually from a local number (your actual branch), or directly from your account manager... It appears to be fraudulent, and boy are they ever persistent. The RBC website suggests their number is something else. This is not a scam. Its is a legit RBC number relating to delinquent credit card payments. My son was receiving these calls and he emailed RBC Security. As it turns out, after checking his on-line banking, it wasnt about non-payment of minimum amount on purchases (he has auto-paymnent set up), he had an recent annual card fee that was not paid.If in doubt go to RBC site and email RBC Security yourself. It is actually RBC's new way of doing business. Scary
2 complaints this year
100 total complaints
Lia on 647-930-2093
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Andy on 866-457-9436
Get the call from this number once a week. Very noisy.
Goodman on 866-623-3584
Chloe on 780-851-1648
Wildrose party garbage calls. Screw them. They call every single day non-stop.
diamond dug on 306-520-0051
After receiving a message from Sasktel that a top up was successfully completed , I received ten...