• John
    July 19, 2016
    Unknown
    Arichat, Canada
    These scammers are very professional in what they do to get personal information of your banking procedures so do not be taken in by these automated telephone calls as you will be nailed financially with their scamming.
  • MihaiP
    March 31, 2016
    Event Reminder
    Pierrefonds, Canada
    This number is legitimate (as mars 2016), being new Credit Card Automated Alerts service. However beware: others may fraudulent fake their ID to be the same as RBC number! RBC NOT asks you for personal info!
    I receive more calls from this number and I always hang-up. Make some research, the call is legitimate automatic call from RBC visa, as it figure in their official site RBC.COM (here http://www.rbc.com/privacysecurity/ca/alert-automated-call-faq.html#b1)
    There are many numbers: for credit cards:
    "Our number will be displayed as
    1-800-285-6575
    1-877-214-5948
    1-877-214-5942
    or RBC"
    for debit cards:
    "Our number will be displayed as
    1-800-420-4782
    1-800-272-9301
    1-800-277-6029
    1-877-216-5027
    1-877-216-5015"
    It is a new way to reduce RBC personnel, but also to speed-up fixing account problems, as all process is automatic. The machine just wants to deliver a message, sometimes important. If any doubt, hang-up and call RBC yourself at your usual RBC number. The only problem is, if you don't listen the message, that you don't know if it is urgent to contact RBC or not, as, for example, a blocked card may bounce some of your payments (that was happen to me). You may always identify the department using the caller ID (for instant the current number 1-877-214-5948 is for VISA department), so call them at your well-known number.
  • Heather
    September 11, 2015
    Debt Collector
    Canada
    I just dealt with this as well. I was four days late on my credit card payment.
  • Jack
    May 17, 2015
    Scam
    Regina, Canada
    it's eASY to fake an outgoing call display but the echo/router of the phone companiy isn't accessible so.....when I get these calls it says it's coming from the USA........the scammers can copy and paste a legitimate rbc number to fake a call display but lose the game when the echo pattern says its from the usa....i call rbc in canada they wont use a usa originating phone service.

Sample complaints we have found for 877-214-5948

  • jc
    the scamer is here with all you morons answering you questions
  • mb
    Phishing scam. Asks for personal identifying information, phone number, address, and account numbers. Do not give any info to them.
  • spaisebawt
    Don't just trust the people here who say they called RBC to find that the number was legit. If you have any doubt, do it yourself. I called myself and they said the number was not legit. Of course, I pretty much already knew it was a scam anyway, but I just called RBC out of curiosity. The lady at RBC was very pleasant and the call was only a few minutes so all in all it was worth calling RBC.Also, just because you find out that you actually have some outstanding payments with RBC, doesn't verify the validity of this number, correlation is not causation. Go to the source. Call RBC and ask them if this is one of their numbers. Pay any of your debts the legitimate way through them.
  • si
    This number is legitimate. It is RBC. It is for delinquent payments on your RBC Visa card (most likely). If you answer the call they ask for 1 piece of information to confirm your identity. You can choose to provide your postal code (easily obtained by any person at all). They then proceed to tell you what the minim payment that is past due is and ask if you can make a payment within 14 days. If you press 1, it records it as a promise to pay. I have inquired with the number on the back of my credit card about these calls and the agent I spoke to (Angela) stated that they were completely legit and use information that easily obtainable so people aren't providing sensitive information over the phone. I am not a scammer. I was worried about these calls at first as well. If you don't want to go through the automated call, call the telephone banking number provided to you by your local branch and inquire with them as to why you are being called. No risk in that.
  • JM
    It appears to be fraudulent, and boy are they ever persistent.  The RBC website suggests their number is something else.
  • J
    Call the number in the back of your RBC Credit Card. They will tell you why they called and you are sure you are calling a safe number.

Do you have a comment about 877-214-5948?

Your name
Message
Call type
Join the discussion...
Post a comment
Spam Report Card
Spam Score
50.00%

0 complaints this year

100 total complaints

Recent Comments