• John
    July 19, 2016
    Unknown
    Arichat, Canada
    These scammers are very professional in what they do to get personal information of your banking procedures so do not be taken in by these automated telephone calls as you will be nailed financially with their scamming.
  • MihaiP
    March 31, 2016
    Event Reminder
    Pierrefonds, Canada
    This number is legitimate (as mars 2016), being new Credit Card Automated Alerts service. However beware: others may fraudulent fake their ID to be the same as RBC number! RBC NOT asks you for personal info!
    I receive more calls from this number and I always hang-up. Make some research, the call is legitimate automatic call from RBC visa, as it figure in their official site RBC.COM (here http://www.rbc.com/privacysecurity/ca/alert-automated-call-faq.html#b1)
    There are many numbers: for credit cards:
    "Our number will be displayed as
    1-800-285-6575
    1-877-214-5948
    1-877-214-5942
    or RBC"
    for debit cards:
    "Our number will be displayed as
    1-800-420-4782
    1-800-272-9301
    1-800-277-6029
    1-877-216-5027
    1-877-216-5015"
    It is a new way to reduce RBC personnel, but also to speed-up fixing account problems, as all process is automatic. The machine just wants to deliver a message, sometimes important. If any doubt, hang-up and call RBC yourself at your usual RBC number. The only problem is, if you don't listen the message, that you don't know if it is urgent to contact RBC or not, as, for example, a blocked card may bounce some of your payments (that was happen to me). You may always identify the department using the caller ID (for instant the current number 1-877-214-5948 is for VISA department), so call them at your well-known number.
  • Heather
    September 11, 2015
    Debt Collector
    Canada
    I just dealt with this as well. I was four days late on my credit card payment.
  • Jack
    May 17, 2015
    Scam
    Regina, Canada
    it's eASY to fake an outgoing call display but the echo/router of the phone companiy isn't accessible so.....when I get these calls it says it's coming from the USA........the scammers can copy and paste a legitimate rbc number to fake a call display but lose the game when the echo pattern says its from the usa....i call rbc in canada they wont use a usa originating phone service.

Sample complaints we have found for 877-214-5948

  • Fraud Buster
    Looks like yet another shill for the fraud here folks!
  • Shappy
    Been called by this number for months... I called RBC and they confirmed it was one of their numbers but can't tell me which office. Told them many times the person they want is not me and I work nights and they keep waking me up. For the 5th time I am on with them now telling them to take my number off his file... I hate going into work sometimes on 2-3 hours sleep cause they call up to 4 times a day. RBC get a life and use real people cause this automated service you have sucks the big one
  • Misha
    I kept getting calls from this number. Called back, asked me to much personal info. I called an actual RBC number and they transferred me to that number. Its the collections department. Obviously never give your info over the phone but you can easily call a legit RBC number and verify who and why they called. Dont stress over this.
  • M
    Got the call tonight. Exact same story as Hanna. It's a scam.
  • Tonya
    is there a number I can call to get of the calling list? we just got this new phone number 3 months ago and they are DRIVING us crazy looking for some Wayne guy that don't live at the number anymore.... I've tried everything to talk to a human but can't..... its all machine!wonder if I call bell (our provider) if they could help me...
  • O.A
    Yup RBC VisaThese guys call 3-4 times a day are s bloody pain.How do we stop them from  calling us ?

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1 complaints this year

100 total complaints

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