• John
    July 19, 2016
    Unknown
    Arichat, Canada
    These scammers are very professional in what they do to get personal information of your banking procedures so do not be taken in by these automated telephone calls as you will be nailed financially with their scamming.
  • MihaiP
    March 31, 2016
    Event Reminder
    Pierrefonds, Canada
    This number is legitimate (as mars 2016), being new Credit Card Automated Alerts service. However beware: others may fraudulent fake their ID to be the same as RBC number! RBC NOT asks you for personal info!
    I receive more calls from this number and I always hang-up. Make some research, the call is legitimate automatic call from RBC visa, as it figure in their official site RBC.COM (here http://www.rbc.com/privacysecurity/ca/alert-automated-call-faq.html#b1)
    There are many numbers: for credit cards:
    "Our number will be displayed as
    1-800-285-6575
    1-877-214-5948
    1-877-214-5942
    or RBC"
    for debit cards:
    "Our number will be displayed as
    1-800-420-4782
    1-800-272-9301
    1-800-277-6029
    1-877-216-5027
    1-877-216-5015"
    It is a new way to reduce RBC personnel, but also to speed-up fixing account problems, as all process is automatic. The machine just wants to deliver a message, sometimes important. If any doubt, hang-up and call RBC yourself at your usual RBC number. The only problem is, if you don't listen the message, that you don't know if it is urgent to contact RBC or not, as, for example, a blocked card may bounce some of your payments (that was happen to me). You may always identify the department using the caller ID (for instant the current number 1-877-214-5948 is for VISA department), so call them at your well-known number.
  • Heather
    September 11, 2015
    Debt Collector
    Canada
    I just dealt with this as well. I was four days late on my credit card payment.
  • Jack
    May 17, 2015
    Scam
    Regina, Canada
    it's eASY to fake an outgoing call display but the echo/router of the phone companiy isn't accessible so.....when I get these calls it says it's coming from the USA........the scammers can copy and paste a legitimate rbc number to fake a call display but lose the game when the echo pattern says its from the usa....i call rbc in canada they wont use a usa originating phone service.

Sample complaints we have found for 877-214-5948

  • Sick of RBC
    It is actually RBC's new way of doing business. Scary
  • M
    I received the same call and was unsure.  So I called the Royal Bank, 1-800-769-2555, told the lady about my phone call I had received and that I was to call 1-877-214-5948 back, and she told me the number was legit!  So why, when one person calls RBC are they told the numer is legit, the next person calls and they are told its a scam?  
  • leah
    This number has called my phone a couple times in the last 24 hours. I have now added it to the "auto reject list" in my cell phone to ignore the calls.
  • dojo
    when they started asking personal info by pressing buttons, I hung up too, thinking it was a phishing scam.  I contacted rbc security about the call and its there collection department. apparently I had missed a payment on a credit card and they are looking into it.  I suggested they go about it in a less suspicious way, like have a human pick up....
  • jams
    Who is that
  • Fraud Squad
    Part of a fraud campaign targeting numerous financial institutions.  Note the pattern of shill postings all claiming the number is real - an obvious giveaway.The large number of phony posts claiming the call is real come from some con artists spamming the site to try to fool people.  There is a similar pattern to other fake calls claiming to be from Chase, Citibank, Bank of America, US Bank, Wells Fargo, RBC, PayPal, etc. all with the same shill postings:http://800notes.com/Phone.aspx/1-866-750-9107/12http://800notes.com/Phone.aspx/1-302-731-1166/2http://800notes.com/Phone.aspx/1-800-555-0433http://800notes.com/Phone.aspx/1-800-454-9078http://800notes.com/Phone.aspx/1-302-731-1166http://800notes.com/Phone.aspx/1-800-669-0102http://800notes.com/Phone.aspx/1-866-255-3409/3http://800notes.com/Phone.aspx/1-904-954-7500http://800notes.com/Phone.aspx/1-402-935-7733/2http://800notes.com/Phone.aspx/1-800-830-8574http://800notes.com/Phone.aspx/1-800-824-9289/10http://800notes.com/Phone.aspx/1-888-800-5234http://800notes.com/Phone.aspx/1-602-766-6484/3http://800notes.com/Phone.aspx/1-800-824-9289/10http://800notes.com/Phone.aspx/1-888-800-5234

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3 complaints this year

100 total complaints

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