• ME
    July 21, 2017
    Ottawa, Canada
    "Heidi" from Capital One called and left a message, with a reference #, said it was not a sales call. Called ACTUAL Capital One and they confirmed they had no record of me and that they would never call and leave a reference # on a message like that. This is a complete scam/ID theft/fraud.
  • johnny
    October 18, 2016
    Medicine Hat, Canada
    This is a scam, I called Capital One and this number 866-953-7904 is not part of Capital
    One in any way. Do not give them any information if you answer a call from them and do not call them back EVER..IT IS A SCAM TO PHISH FOR YOU INFORMATION!
  • Hey
    November 7, 2017
    Richmond Hill, Canada
    Got Jake on the other line saying she was from capital one. The call was for my husband but they called me instead. They asked for confirmation if he had joined for the card. I said no. He kept on asking in a high demand voice and saying I need him on the other line to confirm because it is not him. I THINK THAT IT IS A FRAUD NUMBER!

Sample complaints we have found for 866-953-7904

  • Sebastien
    I received a call from this number and it actually was Capital One. I actually made a demand and that's the number they called me from, asking for info to confirm demand... So I guess this number is legit. Might be used for sales call from them to get you to demand a card but, this is really Capital One's information verification call center.
  • Dingle Dorf
    Legitimate call from Capital One Fraud Department.  I had a recent fraudulent transaction and they were giving me an update.  
  • LW
    Received a call from someone claiming to be from Capital One and that he was calling me regarding my recent application for a Capital One credit card. I have never applied for a Capital One credit card. He wanted to know my date of birth, which I did not give him. I called Capital One Customer Service afterward and they told me no application had been submitted in my name. This is almost certainly a scam to get personal information.
  • Jeff
    Got a call from Linda as well! Did you get her agent ID? I called back and they said at first they couldn't find anything, but then they found a closed request from Linda.... I'm not feeling cumfortable.
  • peter
    Was a legitimate call for me, from Capital one fraud, we went over some suspicious activity, which was actually valid.
  • john
    Capital One account verification I got a call from them explaining the verification policy to receive a new chip card from them. most likely because I screwed up by checking too many boxes on the form that was sent to me by mail They never asked me for any account info just the authorization code that came with the letter.

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1 complaints this year

17 total complaints

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