• the admiral
    February 15, 2016
    Whitehorse, Canada
    received a call from this number this morning. it is listed as BMO fraud department. spoke to BMO. they said they didn't call. looks like criminals are using caller id spoofing. BMO fraud department said do not give personal information to anyone who e-mails or calls asking for it. call them back to confirm.
  • VJ
    July 24, 2017
    Toronto, Canada
    So i was suspicious too about the call, i ended the call abruptly and called BMO using the number from the back of my card, they confirmed the number is legitimate but it's an internal number they use, which is why it's not publicized.

    If you're ever unsure, always call the number on the back of your card and ask for the number for the fraud department or ask to be transferred (for those of you paranoid)
  • CG
    October 4, 2016
    Winnipeg, Canada
    Same as a couple people here - got a call saying there are security issues and to call them right away. Looked at my online account and it was perfectly fine. Scam for sure! Don't call them or give any information, call a direct BMO agent if you'd like to double check but don't call this number.
  • SCAM!
    June 25, 2016
    London, Canada
    Do not answer. This is a scam. Call the number on the back of your card. NOT the number these clowns give.
  • Pete
    August 22, 2012
    Toronto, Canada
    They called me too due to suspicious activity on my MBO MC... here's the kicker - I'm not even a customer of BMO... I called their regular number and they told me that this number doesnt seem to be valid, they didn't have it in their directory of internal numbers... investigation is on the way

Sample complaints we have found for 866-418-8151

  • Gary in Edmonton
    Excellent advice, Craig.  The call we got was an automated message that rambled on with no clear purpose.  We will be calling the regular number to verify.
  • Jim
    It is a legit number from BMO Security,my card also was fraudulently usedbut is was noticed by BMO right away and my card cancelled right there
  • Craig - Vancouver
    As above - the number is good, however, they did not leave a message - so that made me suspicious, so as one of the folks above stated ? call the number on the back of the card and they can tell you what the call was about.  As other have stated ? do not key in your account number without ensuring that you have a person at a verifiable number.  The BMO number is 514-877-0330 for Security or 1 800-263-2263 for Customer Service.  Again, the number on the back of your card is safest.  All the best folks, C in YVR.
  • Jim
    It is a legit number from BMO Security,my card also was fraudulently used
    but is was noticed by BMO right away and my card cancelled right there
  • fed
    They keep calling me
  • Pete
    I was skeptical on whether this number was for real, so I called the actual BMO Mastercard number on the BMO website instead. They told me that this is a real number calling me, but it isn't listed on the website because it is only used for fraud cases and they try not to give it out because they don't want people to be calling it all of the time.It was a legit call. Some scam company was sending tester charges to my account (these are charges of $0.00, they're testing to see if they can access the account without you noticing). They were calling me to tell me that they blocked the charges, and now I am getting a new CC sent to me. If you don't believe it, just call the ACTUAL BMO, and they can tell you one way or the other. In my case, this number was LEGIT.

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1 complaints this year

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