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1 complaints this year

108 total complaints

Recent Comments
  • norm
    October 29, 2014
    Oshawa, Canada
    got several calls from this number, not answered the call as i do not answer 1-800 type numbers i figured this was a telemarketer type call, looks like i was right . they can kiss my a@%
  • soon tonot be a telus customer
    September 3, 2013
    London, Canada
    This 866-369-9826 its a call center in India f*ck Telus those outsourcing a**holes
  • yes b'y
    August 17, 2013
    United States
    They call randomly and leave no mssg. Just figured it's a "everybody wants something that will take ur $$$$$$". Lol
  • Robert hopkins
    June 21, 2013
    London, Canada
    Don't call me please and thanks call your mama and mother her lolol
  • Bill
    March 12, 2013
    Ottawa, Canada
    866-369-9826 has called daily for some time, never leaves a message, and is just dead-air when answered.
    When calling it back a "welcome to Telus" message is played, but when calling Telus customer service they deny that 866-369-9826 belongs to them... "It is definitely not Telus" according to their investigations team. It's either a scam or a 3rd party telemarketer (possibly hired by Telus) looking for renewals, personal info...
  • Fedup
    August 21, 2012
    Saint Catharines, Canada
    I have been receiving these calls for about 6 months only answered once, no one there. It's a minor annoyance :( Wouldn't miss them if they choose to stop calling me.
  • JOHN
    August 17, 2012
    Etobicoke, Canada
  • Telus customer
    July 4, 2012
    Mississauga, Canada
    This number is indeed Telus Mobility, I called it back from a land line and requested that they remove my number from that list and they did, without fuss or anything. Unfortunately, I must inform those who think the do not call list is was hacked recently and they got everyone's number that was on that list...
  • ron
    May 28, 2012
    Edmonton, Canada
    why not all file a complaint at the local police station , reporting it like it's a stalker.
    that 'll learn them...
    every report helps!!!!

Sample complaints we have found for 866-369-9826

  • AnnabelLee
    Yup, totally not Telus. I just spoke with them, and first he asked me whether I had given the person calling any information (which i didn't) and he said they have no numbers that would a) call at 7:30pm, and b) call from a 1-866-396 number.He said they were going to get their security team on it, and find out where the calls were coming from.So it is indeed some kind of scam. Crazy!
  • If you want them to stop calling:
    Pickup, and even if you don't hear something on the other end at first, wait. When they answer, tell them you wish never to be called again. Otherwise they will set call back automatically within a either 24 hours or 1 week.-ex telemarketing employee for rogers.
  • Andrew
    this company called on behalf of telus amd do we want a cell phone.BTW I am turning this individual in to the national do not call list
  • pookin
    How to stop these guys:  Call Telus Privacy:  800-567-0000  They will remove your number from their database.  Apparently if you are on the do-not-call list it doesn't matter if you are a Telus customer.  You have to request to be REMOVED from their marketing database.
  • Annoyed in St.Albert
    Same story here - they keep calling us in LATE evenings (around 9pm) and they never bother to leave a message.I called them back - it is Telus.  Funny thing, a while ago we put all our numbers on the Canadian "do not call" list, and we were very specific to include ALL of the listed telemarketers (that included Telus, Rogers, and basically all the other biggies), yet they continue to innundate us with their calls.  So what exactly is that 'effin' list worth?  Probably not much.I got a couple of numbers I could complain to:1) Telus Security: 1-800-567-0000 (you need a copy of your bill to talk to the agent), and2) 1-800-400-2598 (this one is for subscribers outside Alberta; not sure why she gave me this number), also Telus Security, just different area.Apparently, if you call their Security, you can not only make a complaint about their "privacy practices" (or lack of) but also get your number off their calling/mailing/emailing list.Going to address that tomorrow morning :)
  • annoyedcellcustomer
    I recieved a call from this number today.  I called telus ony tobe told that it may or may not have been telus calling and that I shouldn't worry.

    The telus agent read some of the above comments and advised me to go this website to check and make sure the number was not a scam.

    I asked her to make a note on the account because we are concerned the number maybe used to make long distance calls from our cell phone.

    Regardless Telus should know they give telephone numbers to.

    This is also the second call in 2 days from the same #.

    Since the person who called also claimed to be from telus maybe they should look into this.

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