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3 complaints this year

108 total complaints

Recent Comments
  • norm
    October 29, 2014
    Oshawa, Canada
    got several calls from this number, not answered the call as i do not answer 1-800 type numbers i figured this was a telemarketer type call, looks like i was right . they can kiss my a@%
  • soon tonot be a telus customer
    September 3, 2013
    London, Canada
    This 866-369-9826 its a call center in India f*ck Telus those outsourcing a**holes
  • yes b'y
    August 17, 2013
    United States
    They call randomly and leave no mssg. Just figured it's a "everybody wants something that will take ur $$$$$$". Lol
  • Robert hopkins
    June 21, 2013
    London, Canada
    Don't call me please and thanks call your mama and mother her lolol
  • Bill
    March 12, 2013
    Ottawa, Canada
    866-369-9826 has called daily for some time, never leaves a message, and is just dead-air when answered.
    When calling it back a "welcome to Telus" message is played, but when calling Telus customer service they deny that 866-369-9826 belongs to them... "It is definitely not Telus" according to their investigations team. It's either a scam or a 3rd party telemarketer (possibly hired by Telus) looking for renewals, personal info...
  • Fedup
    August 21, 2012
    Saint Catharines, Canada
    I have been receiving these calls for about 6 months only answered once, no one there. It's a minor annoyance :( Wouldn't miss them if they choose to stop calling me.
  • JOHN
    August 17, 2012
    Etobicoke, Canada
  • Telus customer
    July 4, 2012
    Mississauga, Canada
    This number is indeed Telus Mobility, I called it back from a land line and requested that they remove my number from that list and they did, without fuss or anything. Unfortunately, I must inform those who think the do not call list is was hacked recently and they got everyone's number that was on that list...
  • ron
    May 28, 2012
    Edmonton, Canada
    why not all file a complaint at the local police station , reporting it like it's a stalker.
    that 'll learn them...
    every report helps!!!!

Sample complaints we have found for 866-369-9826

  • Abbotsford, BC
  • Y7x9
    I have just got a call from this number.  I don't know this number.  I wonder who is calling and why.
  • Eli
    Telus telemarketing call.
  • DIAN
    Keep getting the same calls
  • Te;is customer
    It is in fact TELUS telemarketing calling you from 1-866-369-9826

    Telus has hired a 3rd party company by the name of John Keells to do their telemarketing. Do a google on the words John Keells and telus if you do not believe it.

    If you call Telus customer service they will tell you they do not give your info out to other companys and it is not them calling you. They will also tell you that they have never heard of a company called John Keells.  The customer service reps have either been told to BS you on this or they really do not know whats going on at the top of the tower.

    Call Telus and tell them you do not want to get any more telemarketing calls and the calls will stop even though Telus Customer Service Rep will tell you its not them!
  • Abbotsford, BC
    Received a call from 866-369-9826 tonight.  I recognize the 866 as being a toll free exchange and don't generally bother to answer them as I know they are used by telemarketers.  Others here say this is a Telus number.  I had received a call earlier in the day from a Telus telemarketer from another number.  This call came through but the caller did not leave a message.  They hung up when they reached the voicemail which is very rude and irritating to me.  Telus needs to redefine their customer service and telemarketing practices as the only thing that can be accomplished by this type of behaviour is a loss in their already fragile customer base.  Stop... Look... and Listen... Telus... Pay attention to who you are out sourcing your business too as soon they may be losing you more customers than you are gaining.

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