• Bryan
    May 9, 2015
    Delhi, Canada
    I hate RBC, if its them and your being pestered on your cell phone simply block them!
  • wayne
    June 17, 2016
    Comox, Canada
    poor people know we have bills and we know we are poor we do not need to be called from 8am to 8pm. maybe if they weren't paying 3000 people make calls all day we would pay less interest and get the bills paid.
  • mandy
    May 4, 2017
    Hamilton, Canada
    They call me at least six times a day up till 9 pm, not a customer and don't owe anything this scam is starting to make me very unhappy.
  • Mark B
    April 27, 2016
    Toronto, Canada
    started right after I had Rogers home phone line installed...Claim to be RBC saying I have an overdrawn account. Uh, no I don't. I asked them if they had my SIN, after claiming that my credit could be affected, and couldn't tell me. I hung up, but they still call every day, my girlfriend tells them to call me on the phone line that they have on file, then she's told that I MUST contact them.....I don't receive any phone calls on my cell, nor am I getting any messages from RBC online....I say absolute hoax.
    May 28, 2015
    Debt Collector
    Windsor, Canada
  • Eric
    May 25, 2015
    Kentville, Canada
    We are not RBC costumers.
    Yet we keep getting calls from them (from another, also reported number) for about a year now.
    An automated "important message" for someone named "Kane" and requesting to call back blablabla.
    By now we receive 3 to 4 calls a day.
    Tonight, in addition to the "usual" number, two others called, this one 855-560-1406, being the latest one.
    I am having our phone number changed tomorrow.
  • Sharon
    April 30, 2015
    Moncton, Canada
    I just got by 1st cell phone and the # 1-855-560-1406 calls me at least 3x a day - I am sick of it - I am an RBC customer and believe me, they are getting a call from me tomorrow. Enough is enough

Sample complaints we have found for 855-560-1406

  • RnR
  • Rob
    I was getting calls from this number on two phones several times a day. I called back and the automated answer service said it was RBC Collections. I was asked to respond if I was calling about a card product or a different product. I pressed zero to talk to someone. I am a Royal Bank customer. He asked me for my bank card number and I refused to give it to him. He said he couldn't help me without it and that he couldn't look up my account using the number they were calling. He then asked me if I was a customer. I hung up and called RBC. He looked into my account and said there was nothing wrong with my account. I explained the situation and he tried to look up the number but found no record of it. BEWARE!! It is most likely NOT from RBC.
    If it is the Royal Bank, why are they contacting non-customers? As well, my bank knows I do not answer 800 numbers, as I have made them fully aware of this policy of mine. In fact, I have stated that a local number, or email would get much better response from me, a long time customer. Most of my communication with my bank is through my email account. I find this convenient for both myself and my financial institution.
  • RnR
    I am  not a RBC customer, they are calling my work line??
  • No longer RBC Customer
    These people also call me, they also called me at work, I can't believe it., Royal Bank now contracts their Customer Services overseas to a 3rd world county, which I might add can't pronounce English or speak it., So I ask you this..... They lay off people from Canada and then turn around and give jobs to other countries for a quarter of the price that they would give to their own people. Shame on you Royal Bank, I hope you go belly up., after hearing this on 20/20 . I said F**k it, they can kiss my A**, and I will go to another Bank or Credit Union. We should boycott Royal Bank, and maybe the CEO and Presidents and take a little less wages home instead. I will never go back to Royal, for the lack of Customer Services, Respect, and just Moral issues., they are traders.
  • dave gold
    It is RBC, i kept getting called from the number.  It would beep and hang up, or there would just be no sound from that end of the line.  I bacame rather irritated, so I looked up the number on a crisscross, found it was RBC. So I called them back on the same number. It was RBC i was a few days late on a visa payment.  I let them know that their calls are not leaving any messages, and kept calling my phone leaving no info.At that point I explained how %$%$%@#!#  irritating that was, and they should get their sh^% together.

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1 complaints this year

58 total complaints

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