• Bryan
    May 9, 2015
    Delhi, Canada
    I hate RBC, if its them and your being pestered on your cell phone simply block them!
  • wayne
    June 17, 2016
    Comox, Canada
    poor people know we have bills and we know we are poor we do not need to be called from 8am to 8pm. maybe if they weren't paying 3000 people make calls all day we would pay less interest and get the bills paid.
  • mandy
    May 4, 2017
    Hamilton, Canada
    They call me at least six times a day up till 9 pm, not a customer and don't owe anything this scam is starting to make me very unhappy.
  • Mark B
    April 27, 2016
    Toronto, Canada
    started right after I had Rogers home phone line installed...Claim to be RBC saying I have an overdrawn account. Uh, no I don't. I asked them if they had my SIN, after claiming that my credit could be affected, and couldn't tell me. I hung up, but they still call every day, my girlfriend tells them to call me on the phone line that they have on file, then she's told that I MUST contact them.....I don't receive any phone calls on my cell, nor am I getting any messages from RBC online....I say absolute hoax.
    May 28, 2015
    Debt Collector
    Windsor, Canada
  • Eric
    May 25, 2015
    Kentville, Canada
    We are not RBC costumers.
    Yet we keep getting calls from them (from another, also reported number) for about a year now.
    An automated "important message" for someone named "Kane" and requesting to call back blablabla.
    By now we receive 3 to 4 calls a day.
    Tonight, in addition to the "usual" number, two others called, this one 855-560-1406, being the latest one.
    I am having our phone number changed tomorrow.
  • Sharon
    April 30, 2015
    Moncton, Canada
    I just got by 1st cell phone and the # 1-855-560-1406 calls me at least 3x a day - I am sick of it - I am an RBC customer and believe me, they are getting a call from me tomorrow. Enough is enough

Sample complaints we have found for 855-560-1406

  • rick
    keeps calling me ,dont know why
    If it is the Royal Bank, why are they contacting non-customers? As well, my bank knows I do not answer 800 numbers, as I have made them fully aware of this policy of mine. In fact, I have stated that a local number, or email would get much better response from me, a long time customer.
    Most of my communication with my bank is through my email account. I find this convenient for both myself and my financial institution.
  • me
    well they keep calling me and Ive never heard of RBC nor do I have any credit cards or dbt...i have been looking for a new job lately and getting all kinds of crazy calls from job boards...maybe they picked up my number from one of those.
  • LiarLiarPantsOnFire
    This is NOT RBC!!! It is a scam trying to phish for your account information. According to RBC if it was them calling they would have all of the information on your account status including payments and due dates AND security protocol information. RBC says to ignore any calls and to NEVER give out account information without security procedures. Anyone saying that this is a legitimate number/caller is just a shill trying to make it seem more legit. Con games are con games and the ones coming out of the USA lately are getting more desperate!
  • maggie
    I have been getting calls no message, I do not answer unkown caller, calls start as early as 8 am my time, 5 times in one day is a bit much.  If it is RBC why do they not leave a message, or use another line that indicates that the call is from RBC collection.
    I can't believe some of the posts "Call the number back!" "They reply this is RBC Collections".  Maybe I should start calling people with the phrase "This is RBC Collections".  I think I would sound believable too.I have now contacted RBC 2 times and received a response from 2 different departments, the same response.  RBC has no knowledge of these numbers.Please report this number to RBC including those who believe this is RBC collections.  If RBC receives enough complaints, they will post/update on their website if this is a legitimate number or not.  Do not believe everything you read or are told over the phone line.

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1 complaints this year

58 total complaints

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