Any 'research' company that makes unsolicited cold calls and keeps calling unanswered numbers is either incredibly incompetent or has a sideline selling vacuum cleaners. My wife learned this while working for them a long time ago. Seriously, can you imagine how much time it would waste having to call those numbers plus wait for the answering machine over and over and over and over... Real marketing companies want answers quickly and just skip the no-answer numbers. In the (extremely) rare case where a client insists on including no-answers they _WILL_ leave a message and hope for a call-back since harassment is hardly going to provide a willing victim-er-subject. Even telemarketers hesitate to keep pushing those numbers, and either discard them or reserve them for their most desperate callers.

There is also a federal "Do not call" list, but not all companies are honest enough to bother with obeying the laws. If you are registered on the list feel free to visit this link to file a complaint: h??ps://www.lnnte-dncl.gc.ca/plt-cmp-eng That will also give you links for registering if you aren't.

Btw, although there are exceptions to the law, they are still not allowed to harass subjects by constantly re-calling no-answers.

Hopefully this will help someone.

Cheers.

I googled the number I get lots of these---thanks to these type of boards it stops people from phoning back

Boy, they must have a VERY BORING LIFE if all they can do is spend their time on these ridiculous calls. I answered, no response, yelled Hello a second time and then hung up.

2nd call from "ICBC" this week. First caller was speaking English and we responded in English and advised that we were not interested in any survey. Then Sunday morning, get a caller speaking Chinese advising he is calling on behalf of ICBC. So much for the being polite and advising them that we are not interested. Now it makes me wonder if it's not a scam because after all, everyone in BC must deal with ICBC so a survey from ICBC will have relevance to everyone. In this day and age of scams, Internet phone numbers can be spoofed to look like they are from legit businesses and government agencies. Since this number has been advertised as being from a legit survey company, I'm sure any scammer will figure that out and use it as well.

RE: Joe,
Your phone number is not shared with anyone for the ICBC survey; but once the request is made to not be called for this survey it can take up to 30 days to go into effect. If you got called again by NRG for the ICBC survey more than once in a few days it was probably by mistake, not by design (ASSUMING you told them the first time they called that YOU wanted to opt out of the survey -you can't opt out for somebody else if you're not the person being surveyed- and presuming you made the request in an UNambigious manner - There's no benefit to them calling you any more than they have to, and as long as you make a clear request for yourself, NRG and other reputable research companies are only too happy to comply. If your number was disclosed by ICBC, your number can only be used to contact you from NRG Research on behalf of ICBC for that survey. Don't believe me? Then ask ICBC themselves - Survey research is not telemarketing - they cannot and do not sell your number- but ICBC does want to get your feedback IF you want to give them feedback on the service ICBC provided when you dealt with them, or bought their Autoplan insurance products.

these f*ckers are wack, burn the building

I am disappointed that ICBC has released personal information for data mining companies. I do believe the analyst at NRG and NRG is paid a commission for each completed survey. The questions are quite personal and when I refuse to answer I am given 'strong feedback backtalk' by the analyst. Note, that I did request to be removed from their solicitation list and requested no further calls. NRG has called several times since. Following my request to be deleted from the call list, a subsequent call was made to our telephone number and answered by a member of our family, without asking for permission to conduct the survey, questions regarding ICBC were asked, my family member replied in French and this frustrated the NRG analyst, who subsequently hung up.The ICBC claim to follow Privacy Act provisions and not to release information appears to be bogus.
I do believe the 'call lists' have been 'marketed' to other telemarketers and as recently as the call today, shortly thereafter I receive a telemarketing call for a 'cruise' and another call later in the day for Airmiles. During the past week, we have also been called for WestJet promotions. We have not flown WestJet in the past 2 years. Do I believe it is a scam, yes. I do believe ICBC should stop this practice of 'outsourced telemarketing' as I strongly believe this is a waste of ICBC revenue. Rather than waste revenue, ICBC should use the regular media, advice they have stopped this practice, and waste of money, with money saved to reduce the insurance premium. I also believe ICBC had the monopoly on insurance and that the insurance market should be open to all other insurance underwriters.

I've got them already on my 'blocked caller' list, they phone even on sundays. scumbags. told them already twice to get lost and not phone here anymore since I am working graveyards. My response to such disturbing calls is extremely unpleasant. In these times with all the spams, scams, phishings, frauds...NO ONE will give any info away to unknown phone numbers. they can say whatever they want 'who they are'. No proof. The only thing I found about this number are complaints all over the internet.

I along with many others are leary of unsolicited phone calls. They are a niusance and I for one do not answer them. The unsolicited numbers are easy enough to google so why don't these companies just say who they are. They are a PAIN.

Same as above. No one there yet they keep phoning!
Who is this person?

This number called me about 10 times before I finally picked up and told them to STOP calling me.

Was a man with a thick accent who asked for me by first name and said he was calling on behalf of ICBC to perform a survey. I told him he had the wrong number and to never call me again.

What the HELL is ICBC doing giving my name and number out to 3rd parties? This practice needs to be stopped immediately.

Thanks for this info...what a bunch off a**holes these people are......

received a call from them. http://www.nrgresearchgroup.com/contact/they have a "do not call list" link where you give them the phone number. will see if that works. you can also send them an message and [***] them out too on that page!added their number to the call block list as well.this is interesting, from that link page..."As a market research company, exempt by the Canadian National Do Not Call List, we are not selling a product and we do not provide your name or contact information to any other parties."it would appear the CRTC needs to REVIEW this exemption!!

They have called me every day for a week. Very irritating.

People on this thread are ridiculous! Thanks Commonwealth and I see stupid people for trying to set the record straight. This number is for a survey conducted by NRG. Honestly, checking their website shows they may do surveys for more than just ICBC. Maybe you do not have insurance from ICBC but you have an account with another company who wants information on how they are doing (Customer service wise). Just answering the f**king phone people. They won't kill you through it or steal your information through it. To take your information - you have to provide IT!!!!!!!! All they want to know is how the service is, how the insurance broker/claims broker was doing! The survey is to benefit YOU (the customer). I took the survey and was not bothered they knew when and where I renewed my insurance (along with my name and phone number).. why would I be bothered by them knowing this information? Is the company going to stalk me and arrive at my home to "steal" from me?? Of course, my rant here applies only to this company as there are a ton of ridiculous telemarketers out there trying to swiftly talk you into revealing personal information. PLEASE, to set the record straight this number is NOT going to "scam" you into anything. It's a research company, I took their stupid survey about ICBC and that's it. They stopped calling (like "magic") OR PICK UP the phone and ask for them to stop calling you, then like "magic" they will stop calling. SIMPLE, so why are their so many paranoid people out there?

So, what you are all complaining about is not the fact that ICBC is trying to get your feedback as to how you are being treated by one of their representitives (Insurance Broker) and that they are attempting to improve service, but the fact that they have taken the time to contract this work out to a private company that is completely unbias and can/and will report back all answer to the surveys  to ICBC without any of your answers being tied to your name or you personally?     You are viewing these calls as "HARRASSMENT"  and talk about picking up the phone and yelling at these people when really they are only doing what ICBC is paying them to do. How many of you work with customers and clients on a daily basis and are only doing the job that you are being paid to do and getting screamed at for something that is beyond your control? ***We need to stop NRG Research Group from harassing more people and the best way to do this is to complain about them to their clients*** <---- this does nothing other then prove how stupid you truly are. I have worked for this company in the past while I was going to school because the hours worked well with my school schedule. And further more, some of those people that you are screaming at on the other end of the phone are either students or people with disabilities that can only do this kind of work but are trying to self supporting. If you do not want them calling you pick up the phone and say so but for god's sake do not yell at them for doing their job, and yes, NRG has their own internal Do Not Call list and is more then willing to put you on it if you so desire. It can take up to 30 days to make sure your number is completely out of all their caller lists for your area but it does get done. If you do not answer the call and are mad because they keep calling you it's your own fault, you did not pick up the phone the first time around so the system treats it as a "No Contact" call and keeps calling you back. But keep in mind, this is YOUR CHANCE to tell ICBC what you think of their rates, their employees, the insurance products they provide. If your going to pass this up you have no room to complain in the future if something happens in a future claim that you are not happy about. If your rates go up, do not complain about it because you had your chance to tell ICBC that you feel the rates are too high and unfair.