Thanks for the info, Rusty. I called Erin Coe on her direct line and she has assured me that the calls will stop within 24 hours. Once again, her direct line is (604) 661-7902.

We have been called once and sometimes twice a day from CBV Collections agency for almost 2 months!  If you don't answer, they don't leave a message but they'll continue to call.  If you answer, they are usually looking for someone else.  We have opened a file with the Better Business Bureau and we have talked directly to someone at CBV collections (operations manager).  They said in writing that they removed our name from the list. Not true.  We continue to get the calls.  Either there is NO communication within this company as to who is doing what or there is a scam going on somewhere.  My next step is a lawyer and the media!

These calls are referred to as "cold calls" in the collection industry and they are usually the last known number that is associated with the debtor to whom they are looking.  This Agency collects for all the major Banks, credit card company etc and they are EXTREMELLY aggressive!  They should identify themselves and advise you of the nature of their calls and when it's confirmed that the party to whom they seek is clearly not at this number - THEN they should POLITELY delete your number!  However, such is not the case, they appear to be quite vindictive regardless that you are not the person they seek and they then add your phone number to their "automated" computer list and it calls everyday with that stupid - We Have An Important Financial... blah, blah, blah-- message.  It's just plan harassment and Telus should be held accountable to clients that abuse the system with this unprofessional conduct.  They should be disconnected and black listed.

I didn't answer the call - I assumed it was some sort of scam phone call.I never answer callers whose numbers I don't know- I check the web first...You can register complaints here: https://www.lnnte-dncl.gc.ca/plt-cmp-eng

(778) 329-0347 keeps calling my cell, usually early afternoon.I pick up and it is dead.I call the number and there is no answer.Anyone know who owns this number so I can opt off their list??