If you want them to stop harassing you, call their toll-free number:

1-+1 888-311-1121.

You can get a hold of a real person at that number. That's what my husband and I did, and they finally stopped harassing us.

Also: They have many many complaints made against them at the Better Business Bureau. If phoning them has no effect, you could try that route as well.

***This works I have contacted Erin Coe and she was able to remove my number from the dialer - no calls since***Reposting from Rusty...Someone in your family may have a parking ticket not paid or cell bill (my son who has long since moved out). I was getting calls every 15 minutes from this number. THIS IS CLEARLY HARASSMENT. Doing anything like press "1"  as the system asks "If you're this person", the phone just goes dead.  It hangs up if it gets your answering machine.But for now, hit CBV website http://www.cbvcollections.com/ and find their local office number.  Phone it and ask for the Privacy Officer.  In Vancouver contact Erin Coe on her direct line (604) 661-7902. I said I run a private business from my home and that any such calls are disruptive to my business, and are being logged and a bill will be sent to them at $1000 per hour for business disruption.  The calls stopped right away.  As of Sept 30, such calls are subject to a $15,000 fine.  On Sept 30 2008 be sure to register with Canada Do Not Call list 1-+1 866-580-3625 or website www.LNNTE-DNCL.gc.ca

I received this call twice in two days...it was an automated message saying something like, "You are being contacted about an important business matter!  Please stay on the line."   I hung up.  

If it is indeed a collection agency, they should have figured out by now that the person who had this number before hasn't had it for 3 1/2 years!!  How annoying!

This is CBV for sure! No doubt. The law regarding collections states clearly these aholes collectors have no legal right to harass in such a manner. I had calls once 16 times in 2 days from both #'s listed on here and refuse to even  answer as I know what they are and what they want. I am not even the person they are looking for and I told them this 3 x. Everytime they get a newbie on the phones they put them to work to show their quota to their d***head boss showing them that they actually make calls to harass people. Some system when they say they remove you and they dont. I just ignore these dorks  now. Let them waste all that time chasing the wrong guy! lol.

( I wonder what they actullay tell people they do for a living by the way) What a bunch of jokers! I just cant believe people do this crap for a living. I realize people have to do it but a more civil method must be available then this bs.

Getting fed up with (778) 329-0679 calling my home!!  It just beeps when you pick it up and they keep calling, several times in a row.  We don't owe anyone anything & am guessing this is an annoying telemarketer - how do I get these idiots to stop calling me???  Maybe I should use Telus Call Block???

Rusty...Thank you!! I went to the Site, got the # for Home office, lefte a message, then called Erin's # & left a message requesting to get me the heck off the list, (We'll see) Regardless....THANKS for the info :)