These turd brains make it impossible to get a hold of them. I get the (778) 329-0347 calls multiple times a day. Mine is a business line that I call forward to my cellphone. I also have my 800 number come to the same line. So I don't know which of my 3 numbers they are calling, but most likely my new number. There is never anyone there when I answer the calls. Always silence. I have tried calling them back but get led through a massive wild goose chase down an automated menu system. I have very recently acquired my 2 new business numbers so I know they are after the previous owner of the number. I have not been in business long enough to get a bill, much less become delinquent!I'm glad I found this site. There is some very useful info here, especially from Rusty and his "Erin Coe on her direct line (604) 661-7902" I called but there was only an answering machine. But today is Saturday, so I will try again Monday.We shouldn't have to put up with harassment from idiots like this. What ever happened to people personally making a phone call so you can tell the caller what the situation is instead of making it very difficult to reach anyone in person? I hope CBV Collections burns to the ground. We should all forward CBV Collections name and address to the druggies, telling them that they have millions of dollars of dope stashed in the office. That would make it interesting! Put the morons out of business.

it really is a miss understanding if your being called, unless you owe someone money :P , just call erin, i found her very polite and i hope by 224 hours, i'll never see the number again

I received this call twice in two days...it was an automated message saying something like, "You are being contacted about an important business matter!  Please stay on the line."   I hung up.  

If it is indeed a collection agency, they should have figured out by now that the person who had this number before hasn't had it for 3 1/2 years!!  How annoying!

I have received four phone calls today from both these numbers, so I decided to google the phone number.  I called the 604 number back and got put on hold so I hung up.  I have not yet answered any calls.  I was glad to read the other comments

HI, (778) 329-0347 is definitely a "collection agency"....in this case it's CBV (in Vancouver, B.C.) and they are trying to collect for Koodo(aka Telus) cellphone outstanding bill from an old cell. They have called as late as 8:30pm. They call sporadically a few times a week, then nothing, then a few times a week.
Guess what fcukers?! I'll never answer and never pay!!!!!!  :)  If I had the $'s I would have paid the damn bill then!

Someone in your family may have a parking ticket not paid or cell bill (my son who has long since moved out). I was getting calls every 15 minutes from this number. THIS IS CLEARLY HARASSMENT. Doing anything like press "1"  as the system asks "If you're this person", the phone just goes dead.  It hangs up if it gets your answering machine.
But for now, hit CBV website http://www.cbvcollections.com/ and find their local office number.  Phone it and ask for the Privacy Officer.  In Vancouver contact Erin Coe on her direct line (604) 661-7902. I said I run a private business from my home and that any such calls are disruptive to my business, and are being logged and a bill will be sent to them at $1000 per hour for business disruption.  The calls stopped right away.  As of Sept 30, such calls are subject to a $15,000 fine.  On Sept 30 2008 be sure to register with Canada Do Not Call list 1-+1 866-580-3625 or website www.LNNTE-DNCL.gc.ca