In my case (and apparently many others here) the call did not go into a queue, it just hangs up after repeating the 'important business matter' message 2-3 times. The system you helped set up is busted. Hopefully they fix that crap - I can't believe it's legal at all to make automated calls like this.

FYI regarding the do-not-call list I don't think it will stop calls like this, since they are calling for bill collection, not sales.

I found a contact page on their website and left this message:I have been getting a steady stream of phone calls from your automated service to my telephone number. I am not the person you are looking for, I have had this phone number for years! Your service does nothing except irritate me! Stop it! the number needs to be taken off the list: {xxx-xxx-xxxx}.BTW: When someone gives you a telephone number, don't you check it out first before blindly entering it into your call-out database? Why would you assume that someone who owes money would give you their real number??? It's not very bright is it? And it's not very responsible either!

I don't think it's a collection agency - I think it's TD bank. calling from a BC number. When I've picked up a call from that number, I get a call from TD bank trying to sell me services from their central number within about 5 minutes.

I called the calgary office - ask for Ray "Ledder".  Obviously if you owe money you have to fix it - but if the number is there in error, he seemed to know what to do.  Look them up on the internet.

This is CBV for sure! No doubt. The law regarding collections states clearly these a**les collectors have no legal right to harass in such a manner. I had calls once 16 times in 2 days from both #'s listed on here and refuse to even  answer as I know what they are and what they want. I am not even the person they are looking for and I told them this 3 x. Everytime they get a newbie on the phones they put them to work to show their quota to their d****ead boss showing them that they actually make calls to harass people. Some system when they say they remove you and they dont. I just ignore these dorks  now. Let them waste all that time chasing the wrong guy! lol.( I wonder what they actullay tell people they do for a living by the way) What a bunch of jokers! I just cant believe people do this crap for a living. I realize people have to do it but a more civil method must be available then this bs.

F*** off and stop calling my phone you f****r