This is CBV for sure! No doubt. The law regarding collections states clearly these aholes collectors have no legal right to harass in such a manner. I had calls once 16 times in 2 days from both #'s listed on here and refuse to even  answer as I know what they are and what they want. I am not even the person they are looking for and I told them this 3 x. Everytime they get a newbie on the phones they put them to work to show their quota to their d***head boss showing them that they actually make calls to harass people. Some system when they say they remove you and they dont. I just ignore these dorks  now. Let them waste all that time chasing the wrong guy! lol.( I wonder what they actullay tell people they do for a living by the way) What a bunch of jokers! I just cant believe people do this crap for a living. I realize people have to do it but a more civil method must be available then this bs.

I get calls from (778) 329-0347 like, once an hour from 10am to 8pm. From 8pm till 9pm, they call literally once every 5 minutes.

These calls are referred to as "cold calls" in the collection industry and they are usually the last known number that is associated with the debtor to whom they are looking.  This Agency collects for all the major Banks, credit card company etc and they are EXTREMELLY aggressive!  They should identify themselves and advise you of the nature of their calls and when it's confirmed that the party to whom they seek is clearly not at this number - THEN they should POLITELY delete your number!  However, such is not the case, they appear to be quite vindictive regardless that you are not the person they seek and they then add your phone number to their "automated" computer list and it calls everyday with that stupid - We Have An Important Financial... blah, blah, blah-- message.  It's just plan harassment and Telus should be held accountable to clients that abuse the system with this unprofessional conduct.  They should be disconnected and black listed.

Just like chiron63 and danna, I've received calls from both (778) 329-0347 and (604) 687-4559. I didn't pick up the several times they've been calling but I finally did. Yesterday the 778 329 0347 called me. I wouldn't have guessed it was a Collection Agency though, because they just breathed heavily into the phone, and it creeped me out so I hung up.
Today, I picked up when the 604 687 4559 number called and it sounded like a little kid, and he asked "Is Jonathan there?" ...and.. it was weird. Some collection agency.

Thank you Rusty for the following info:  "In Vancouver contact Erin Coe on her direct line (604) 661-7902"/  I called and had to leave a message and it took a couple of days for Erin to call, but she did and we will  be removed from their list within 24 hours.  This number kept calling our fax number, so I had no way of trying to respond to them.  

By the way, Erin was very pleasant and I have to admit that I was not as our fax and phone have been ringing constantly today - all with telemarketer calls!

In my case (and apparently many others here) the call did not go into a queue, it just hangs up after repeating the 'important business matter' message 2-3 times. The system you helped set up is busted. Hopefully they fix that crap - I can't believe it's legal at all to make automated calls like this.

FYI regarding the do-not-call list I don't think it will stop calls like this, since they are calling for bill collection, not sales.