We are not a marketing company or a scam. We are a small business with a call center in Burnaby.

However, we are using a new phone system and on discovery of this thread I realize that it is not working properly. The caller display should always show our phone number and once removed from our list you should never receive a call again. If you do not provide a phone number then it is impossible for me to remove you from our database. If you asked one of our agents to remove you and still received a call later then this means they made a mistake and did not code you as a Do Not Call. If this is the case please call our office on (604) 568-9044 or (604) 524-8886 or e-mail info@be**********ca and ask to speak to Sue. I will make sure you receive no further calls and also deal with the telemarketer who failed to remove you from our list.

I will now contact our phone system provider to deal with the caller ID and repetitive calls issue!

Apologies for the inconvenience and irritation this has caused.

Sue
Best Heating Inc

Best Heating. ID comes up v02161811420005.Picked up guy laughing. Asked to speak to ownersHave asked that they stop calling. They keep calling This should be warning not to use this company. Best Heating

If these jerks call you (and they will, that's why you're here), send them an email (from a disposable email address) to info @ bestheating.ca but do NOT give them your phone #. Just say "stop calling me, take me off your list, etc."They'll ask you "please provide your # so we can take you off our list." Do NOT do so as that just allows them to confirm that your # is valid AND they can correlate your # with your email address. It's a big marketing scam.Just tell them you're not happy about their spam and you'll do whatever to shut them up. Call the BBB if you have to, though they might not do anything.

If these jerks call you (and they will, that's why you're here), send them an email (from a disposable email address) to info @ bestheating.ca but do NOT give them your phone #. Just say "stop calling me, take me off your list, etc."

They'll ask you "please provide your # so we can take you off our list." Do NOT do so as that just allows them to confirm that your # is valid AND they can correlate your # with your email address. It's a big marketing scam.

Just tell them you're not happy about their spam and you'll do whatever to shut them up. Call the BBB if you have to, though they might not do anything.

just got a call from (604) 524-8886 a minute ago. i picked up and there was nothing except for that scratchy air sound on phones sometimes then there was a faint "hello" then dead silence. the ID said V12141813430004...

Hi Linda,

If you call in to the office I can remove your number. It is impossible for me to stop the calls if I don't know what the number to be removed is. You can call our main line (604) 568-9044.If we were not a real company we would not be in the phone book as Best Heating and also if it was a scam we would hardly be responding to these few complaints.

If you are not willing to tell us which number to stop calling then there isn't anythingt I can do to help you