Sample complaints we have found for (519) 346-2517
Carla
Same situation with me, I have #'s on my call display but no messages are being left?
pauline brewer
This number calls me at least 3 times a day and has done for several weeks. I will not answer any calls coming from Ontario because of this. Thank god for caller ID!!
Mike
Just got off the phone with Sears Customer Advocacy. (1-+1 866-491-2247)-> Nice lady named Linda answered.-> I requested cessation of all telephone solicitation-> Asked for my name and phone number-> She asked if I ever do any catalog shopping or purchase extended warranties. (In an attempt to determine which lists to remove me from)-> I stated no and I'll purchase an extended warranty at time of sale if ever-> She advised me she has put in a request to remove me from all calling lists-> She also stated she has two other names at the same number and would I like the same for them. I stated yes (Wife and close relative)-> Done with today's date-> She asked if I would like to be removed from mailing lists as well-> I asked what this involves, and she stated catalogs, etc.-> I said no, please leave me on there, we like Sears and we shop there regularly, just do not want phone calls (Especially in this manner)-> I asked if this pertained to their partners such as Canada Premier Life Insurance Company via JP Morgan... and she said yes it does.-> I explained the unprofessional tactics Canada Premier Life Insurance has been and is practicing and how this adversely affects my family and yours-> I asked when it should take affect.-> She stated the Sears calls would stop nearly immediately (Day or two) but she couldn't say exactly when the partner calls would stop as they may have an outstanding list to get through.-> She asked if she could do anything else. And I thanked her.I sensed these people get blown up at regularly. I think this is unfortunate as they are not the ones doing this or creating the policies. I recommend to get them to understand your frustration without being rude. Who knows, the stress could shorten a person's life.Give a person a reason to smile! Will let you know when the calls cease to occur. Perhaps you can try the same. (For those whom are related to Sears - note Canada Premier Life Shorteners also work for CIBC and others - try the same with them and tell them you don't need to do so again.)I will press onward also to get this information to the Strategic thinkers at Sears and others - that we their customer do not like this at all.Good Luck,Mike
Mike
I've ironically just received the Sears Card Package. In there are Cardholder Agreements from JP Morgan Chase Bank. One of those is the Privacy Policy. In the Privacy Policy it is stated our contact information can be used for marketing, etc. but we are provided with the option to 'Opt Out'.
This is done by calling 1-+1 866-661-6626. I've just done so and here is my experience;
-> Pleasant and knowledgeable individual named Elizabeth answered. -> Asked standard security questions such as card number, etc. -> Asked me what the nature of the call is. I stated I'd reviewed the cardholder and privacy agreements and wanted to Opt Out of consent to use my information for marketing purposes. -> She said she can help but I will also have to call another number (1-+1 866-491-2247) which is for Sears Marketing. -> She further said she has placed the following notes onto my account ---> Do not solicit ---> Do not forward personal information
She stated this takes affect immediately.
She then asked if there was anything else I needed to which I thanked her and said that's it.
I then called 1-866-491-2247 and after 14 rings there was no answer.
So this dealing was on the level, but I still have the following isues;
-> Calling multiple times daily, or more than once per week to solicit to a specific home is morally incorrect, disruptive, ignorant of the person's potential situation and rude, regardless of any policies, optouts. Such a company cannot achieve 'reputable' status. -> My information has already been forwarded to this partner - so this I expect will not affect the calls I am currently receiving. -> Still have the unresolved issue of contacting the second 'Sears Marketing' number.
I hope this information can help others. It would be one thing to mute the ringer, but what if a friend or relative in need calls in an emergency situation? These telemarketing people ought to open their minds to the annoyance, stress, and potential indirect interference in an emergency situation they can cause.
To all telemarketing managers: If we have a need, we will research all providers with criteria we favour, select a group to contact, and deal with the one we prefer. I will Never purchase any service based on telemarketing calls and the action will discredit the calling business and all it's partners. I've heard some say "I have to eat too" to which my reply is: Not at the harassment of others. There are other ways my friends and ways which allow you to sleep better at night...
John Gilbert
I did enroll for for their CIBC Visa payment protector plan twice because it seemed like a good idea but I was never sent the certificate of insurance by them. Thus, I canceled but they managed to charge my credit card a few times for it. Make sure that if you do buy insurance, insist that a licensed insurance agent talk to you because these telemarketers are not usually licensed agents themselves and this may be against the law in some provinces.
Pete & Cathie
I agree with all of you. We have been getting calls from these people and when you pick up no one answers. I finally talked with them and they said they are selling cancer insurance on your Sears Card or HBC etc. Telemarketing is VOCAL SPAM! If I want something I will look for it myself. I do not need to be harrassed by people trying to force something on me that I had no intention of purchasing in the first place. They would do better to spend their money on TV ads with their number splashed acrossed the screen. It is time to cut off the SEARS card as they seem to love selling our names to these SPAMMERS!
Comments on (519) 346-2517
Sample complaints we have found for (519) 346-2517
Carla
pauline brewer
Mike
Mike
This is done by calling 1-+1 866-661-6626. I've just done so and here is my experience;
-> Pleasant and knowledgeable individual named Elizabeth answered.
-> Asked standard security questions such as card number, etc.
-> Asked me what the nature of the call is. I stated I'd reviewed the cardholder and privacy agreements and wanted to Opt Out of consent to use my information for marketing purposes.
-> She said she can help but I will also have to call another number (1-+1 866-491-2247) which is for Sears Marketing.
-> She further said she has placed the following notes onto my account
---> Do not solicit
---> Do not forward personal information
She stated this takes affect immediately.
She then asked if there was anything else I needed to which I thanked her and said that's it.
I then called 1-866-491-2247 and after 14 rings there was no answer.
So this dealing was on the level, but I still have the following isues;
-> Calling multiple times daily, or more than once per week to solicit to a specific home is morally incorrect, disruptive, ignorant of the person's potential situation and rude, regardless of any policies, optouts. Such a company cannot achieve 'reputable' status.
-> My information has already been forwarded to this partner - so this I expect will not affect the calls I am currently receiving.
-> Still have the unresolved issue of contacting the second 'Sears Marketing' number.
I hope this information can help others. It would be one thing to mute the ringer, but what if a friend or relative in need calls in an emergency situation? These telemarketing people ought to open their minds to the annoyance, stress, and potential indirect interference in an emergency situation they can cause.
To all telemarketing managers: If we have a need, we will research all providers with criteria we favour, select a group to contact, and deal with the one we prefer. I will Never purchase any service based on telemarketing calls and the action will discredit the calling business and all it's partners. I've heard some say "I have to eat too" to which my reply is: Not at the harassment of others. There are other ways my friends and ways which allow you to sleep better at night...
John Gilbert
Pete & Cathie
It is time to cut off the SEARS card as they seem to love selling our names to these SPAMMERS!
Do you have a comment about (519) 346-2517?