Calls multiple time a day..... never any one there.... the last call I got I could hear them typing on the computer and various other sounds.

Caller asked to talk to a person in the company, would not identify themselves or who they represented, but wanted to contact the specified person to set up a call appointment. As I was the target person, I find the treatment of my assistant rather rude. In researching the number, I find that I don't want to talk to them anyway, because 1) I have a trusted payment processor who looks out for me as to fraud and don't need to be slammed and 2) online reviews make them out to be as bad or worse than Sage Pay at the way they treat their customers.

We've been dealing with Pivotal as our point of sale provider for about a year and a half.  I would not recommend them to anyone looking to get point-of-sale equipment.  We went through 5 terminals before they finally sent us a terminal that worked, they didn't believe me when I said that the terminal didn't work, their help-desk personnel are under-trained and do not understand the equipment, their invoices take our bookkeeper all day to figure out, and every time I call them I am on the phone for a minimum of 30 minutes.Avoid them like the plague.

The caller identified as "Charge National" this morning. A quick google search appears to link them to Pivotal payments.  She was polite which is a nice change from the usual nasties I usually get on the payment processing calls.

They have been leaving blank messages in my mailbox. Called them back and their customer service person claimed they do not call me (without even asking for my number) and very much wanted to know my name and my company. Hope they get fined for harassment and false advertising.

this company is called pivotal they lease/set up merchant point of sale accounts