Just to confirm that it is a number for CIBC (Firstline Mortgage) .The "urgent call" was a missed payment due to banking error. I was skeptical about their calls as well because I had NO reason to think there may be an issue. I didn't answer their questions and instead I called the toll free number on my mortgage statement.

Got a call from "CIBC Mortgages" after hours; same number as previous complaints: 1-(416) 784-9499.  They were calling to express concern about a mortgage payment that "bounced" despite the fact that my records showed that the payment had already gone through. They started off by asking security questions (address, DOB) and were set to ask for verification of my account #.  That's where the conversation ended.  DO NOT EVER PASS BANK ACCOUNT INFORMATION OVER THE TELEPHONE.  BANKS DO NOT CALL REQUESTING SUCH INFORMATION, ESPECIALLY FOR 'VERIFICATION' PURPOSES.  A check of the phone number showed it not to be in service.

they are the scum of earththey are calling from CIBC collections because you were either one minute late on a payment or you missed a payment completely. the people calling from this number are rude, and are on commission, they are disgusting human beings. if you can, just ignore them. they are worthless trash. a giant scam

Its PC Financial's COllection Agency!  Good luck!Caller ID shows as the number, but name is withheld.

just got a call... i missed it but... i doubt it's the CIBC collections department. I dont deal with them at all.

This number has been calling my business line for  about 7 days several times a day. When I pick it up it is dead on their end and when I called it back the number is no longer in service.

I work as a psychic and got a funny feeling about the calls so I called CIBC Customer Care to inquire about the number and they gave me the number for the Corporate Switchboard. No one could identify the number as a CIBC number so I did a google search and found this thread.

I have called the Outbound Reassurance Line and they have confirmed that it is not a legitimate CIBC contact number. They have escalated my complaint to have their security team investigate it and suggest that if individuals receive enough of these calls to the point where it is harassment that they can report it to your local police department.

Hope that puts an end to this nonsense.