Comments on (416) 431-8827

50.00%
Spam Score
0 complaints this year, 83 total complaints

0 complaints this year, 83 total complaints

Comments on (416) 431-8827

Sample complaints we have found for (416) 431-8827

former employee

This company is a joke!!! I worked for them for a few years under shopco and canadian fine foods. There crooks I tell you!!! I had to take them to court myself for unpaid wages when they fired me without warning because I refused to be treated like trash. I watched these people belittle the very people who made consistant efforts to make the company successful and the day they started yelling at me I got back up in there face and that's when they fired me. Long story short I got my money and successfully reported them to the CRA for unpaid taxes which they took from us but never paid the government!! BASTARDS!!! Stay far away!
 

Scammed

Please see below some of the issues that I have with the meat:every one should go to the better business bureau You are rated F and You and Louise lie and rip people off. I have wittness that you got the entire order back and a signed ivoice from your driver.--------------------------------------------------------------------------------Excessive amount of fat which is consistent with a lower quality of meat.  On my order I have checked off "larger steaks" about 12-14 oz. The salesman billed me for 34 lbs of the New York Strip however I received 15 lbs and they are back ordered 15lbs which is shorting me by 4 lbs (I was billed for).  Also, I ordered 30lbs of Rib Steaks and only received 15lbs with BeefEaters/Shopco's backordering another 15lbs.                                                                                                                                                                                                                                                                                                        ;                                                                                                                                                                      ;                                                                                                                                                                      ;                                                                                                                                                                      ;                                                                                                                                                                      ;                       Please note also, the average weight per steak is no where close to 12 to 14oz.  This is a big issue for me.  Most of the steaks received are about 10oz  with  about 1/3 coming in at 7 oz.  My family has owned and operated grocery stores with their own fresh butcher/meat departments.  As a previous store owner and butcher I would classify theses cut comparable to a blade steak.  They are definite not premium quality cuts as was expressed by your salesperson.  The roasts I ordered were suppose to serve 10- 14 people.  I called your customer service and spoke with Louise (two days before the order was received) and explained that I definitely needed a few large Prime Rib Roasts. Also told her did not want RTS cereals if they are not the flavour I ordered She confirmed that this request would be looked after.  The roasts received were extremely small.  I told the sales rep I wanted only quality roasts and I would rather have less roasts that were larger than have many small ones.I also requested with the sales rep to ensure that the Turkeys that were sent were large enough to serve 14 to 25 people but the came in at 13lbs. Which is no where close to the size required to feed that many people.   With the sizes that were sent, they are of no use to me.  No I will have to spend more money as I will have to buy larger ones at Christmas and Thanksgiving.I ordered 52lbs of Pork Back Ribs.  The invoice says that 23lbs were shipped but only 22 lbs were received.  The invoice also says that 23lbs were back ordered but that still leaves me short 7lbs of ribs that I was billed for.  In addition, the rack is not a full rack and has been cut to roughly the size of 1lbs of hamburger. In addition, I ordered and was charged for 26 lbs of pork loin chops.  However, I received pork rib/butt chops.  I received 12 lbs, back ordered 12lbs, short 2lbs.- I ordered 16lbs of Tilapis billed for 16lbs, received 5, back ordered 5, short 6lbs- I ordered 13lbs of Sole, billed for 13lbs, received 5lbs, back ordered 5lbs, short 3lbs.- I ordered 48lbs of Stewing Beef, billed for 48lbs, received 23lbs, back ordered 23lbs, short 2lbs.I made an additional call to Louise two days before the order was received.  I was told that the Quaker Oatmeal flavour that I ordered was not available and they were going to send the variety pack.  I stated that I did not want the variety and pack and Louise agreed to send Sidekicks (Broccoli & Cheese flavour) instead.  The variety pack was sent anyway (no sidekicks received).Finally, I ordered 24 bottle of White Vinegar, was charged for 24 bottles but only received 8 with no indication of a back orderNow you won't refund a downpayment because I am supposed to have kept the cereal I didn't want. Who's the thief here? NOT ME
 

localman

NP is a scam to. Read the reviews
 

Not Impressed

Thanks for the phone number - too bad there isn't anyone there to answer it.  I have made dozens of calls over the past several months (during business hours) and all I get is a voice mail message.

Your company received an "F" rating by the Better Business Bureau for good reason.
Anyone thinking of doing business with Shopco Foods and is doing their homework by visiting this site, I have just one word of advice - RUN !

Your company owes me money - this is without question.  Your daughter Louise has been giving me the run-around for months and frankly I'm pissed-off at the total lack of consideration in this matter.  Just because you have been arounfd for 45 years, it doesn't mean that you will still be around in 2012.
 

Peter

I dealt with  the grocery group for a large order. The meats are legendary. For the meats I am getting the service again.
 

mad as hell

I do uderstand you need to make a living, but you must respect my wishes, because i am on the DNC list.Please stop calling my number.
 

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